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Freelancer profile Wilfried Schmahljohann from Hamburg, IT Service Manager | Profiles from freelancers and companies

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Wilfried Schmahljohann, IT Service Manager from Hamburg

Profileimage by Wilfried Schmahljohann IT Service Manager from Hamburg
Wilfried Schmahljohann
VOQUZ IT Solutions GmbH

IT Service Manager

22335 Hamburg Freelancer in Germany
 
 
 

available
Hourly-/Daily rates: verhandelbar
Last update: 11.01.2017 17:04

Attachments
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Language skills
German (first language)English (business fluent)

Abilities, knowledge, experiences of Wilfried Schmahljohann

  • IT Outsourcing / Offshoring / Nearshoring
  • Servicemanagement im IT-Outsourcing
  • Transition & Transfomation Management
  • Projektmanagement
  • IT Service Management (ITSM)
  • Application Management Services (AMS)
  • Transition & Transformation Management
  • Incident- und Changemanagement nach ITIL
  • Steuerung Drittdienstleister und Offshore-Partner
  • Prozessdesign, Service- und Demand-Management
  • Definition von Service-Katalogen und Service Level Agreements (SLA’s)
  • Vertragsverhandlungen
  • Eskalationsmanagement
  • Budget- / Kostenstellenverantwortung
  • Kunden- und Lieferanten Management
  • Team- und Abteilungsleitung
  • Ressourcenmanagement



References of Wilfried Schmahljohann

Zeitraum:                                       01/2010 – 06/2016 
Unternehmen/Branche:                     Handel
Rolle/Einsatz als:                            Manager im Application Management Service
 
Zeitraum:                                          04/2008 – 06/2016 
Unternehmen/Branche:                       Automotive 
Rolle/Einsatz als:                               Manager für Prozesse und IT im Application Management Service

Zeitraum:                                          07/2006 – 06/2016 
Unternehmen/Branche:                        Chemie 
Rolle/Einsatz als:                               Senior Principal Consultant Application Management Service
 


Location flexibility of Wilfried Schmahljohann

Ab sofort verfügbar in Nordeutschland.