Description
Overall Purpose:
Supports customer's corporate network infrastructure and translates business needs into technical solutions and defining solutions to problems through reasoned application of information technology.
Roles and Responsibilities:
1) Designs, develops, documents and analyzes overall architecture of systems, including hardware and software.
2) Determines integrated hardware and software architecture solutions that meet performance, usability, scalability, reliability, and security needs.
3) Coordinates design and integration of total system including subsystems.
4) Performs onsite data center support that includes problem management, change management, project support and new implementations.
5) Supports testing, planning, problem management, change management and staging of network hardware and configurations.
6) Provides customer support including testing network hardware and software, equipment installation and turn-up, and remote hands assistance as required.
7) Provide support for Sniffer and various application analysis tools for benchmarking and troubleshooting.
8) Participate in identification of root cause analysis, resolution, outage mitigations, testing and implementation of vendor/IT fixes or design changes.
9) Review proposed tech system designs in collaboration with team.
SKILLS:
Skills/Qualifications:
- Bachelor Degree
- CCIE Certification
- CCNA Certification
- CCNP Certification
- LAN and or WAN Routers and Switches
- Network architecture and design
- Sun Solaris server platform
- Unix server platform
- Voice and video conferencing