Systems Engineer

Description

• Trouble ticket analysis (diagnose and resolve issues) - provide hardware or software assistance and problem resolution; troubleshoot client problems, repairs, Servers, web systems. Intermediate level working knowledge of Windows Operating Systems (OS) & various Unix OS required.
• Cabling - install cables, connections and cross-connects to data center and customer equipment; utilize Fluke and T-Berd testers; connect circuits using correct pin-out assignments; install/test/maintain/label Fiber, Cat6, Coax cabling per EIA/TIA standards
• Installations - install (rack/stack/cable/configure) server hardware platforms and related equipment; install Windows, Unix, Linux, Sun Solaris.
• Review supporting documentation for operations and installation of hardware. Implement systems and software upgrades and OS configuration changes.
• Install Routers and Switches and manage cabling for these devices.
• Database - update inventories, work with multiple ticketing and database systems
• Maintain a knowledge of building infrastructure (UPS, Generators, HVAC, Electrical components, Security and Surveillance systems and other facilities maintenance)
• Interfacing with internal and external clients on a regular basis
• May be required to lift over 50 pounds
• May bend, stoop, sit and/or walk for long periods of time.
• Work in room with continuous computer equipment noise.
• Shipping/receiving duties may be required

• Ability to collaborate with cross functional teams
• Bachelor Degree or equivalent experience
• Color perception is necessary in order to perform certain critical aspects of this job
• Computer and networking skills needed prior to placement on the job
• Business Requirements Development
• Communication Skills - both oral and written
• Software development life cycle SDLC, Systems Engineer
• Technical Requirements Development
• Writing detailed system requirements
• Agile methodologies
• Network Architecture systems and operations
• Network management requirements and practice