Description
Domain Knowledge (Expert Understanding)
o Banking Domain - specifically Consumer Lending, Insurance related products knowledge, process knowledge, Regulatory Requirements
o Digital Initiatives - New Technologies and impact on Banking businesses (Working Understanding)
Business (Expert Understanding)
o Business Process Analysis
o Business Process Improvement/Management
o Lean, Six Sigma
o Process Initiatives
o Capability Modeling
o Creating and maintaining Reference Business Architecture
Business Analysis (Expert Understanding)
o Requirements Management
o Business Analysis and Design concepts
o SDLC concepts
Client/Stakeholder Management (Expert Understanding)
o Advisory Skills
o Consultative Skills
o Conflict Resolution
o Flexibility in Thinking and Approach
o Understanding Client maturity levels and design an approach accordingly
Other Skills (Working understanding is sufficient)
o SDLC
o Agile Delivery Methodology
o Onsite - Offshore working models