Description
Principal Consultant - Benefits Realization Management (BRM)- 1 year renewable contract - Milan
You will be responsible for defining and measuring the benefits through a set of agreed business KPIs/metrics associated with a successful realization of the transformation programme. The workstream spans across the full life cycle of the transformation programme and is implemented in alignment with its key milestones. It consists of three key stages - Target, Monitor and Measure.
Responsibilities include:
*Gather historical data and analyze existing KPIs and performance
*High-level understanding of my clients product suit and associated business benefits
*Translate the business benefits into high-level (strategic/tactical) KPIs and operational metrics
*Document agreed metrics for each business area & obtain sign off
*Drive the baseline measurement activities to baseline the current performance
*Model the targets and the continuous improvement plan for the agreed KPIs/metrics (based upon known solution parameters)
*Creation of a dashboard for existing and forecasted performance against agreed metrics
*Identify and define the required Business Intelligence requirements for the future state environment
*Continued monitoring (throughout solution development and implementation life cycle) of the agreed KPIs/metrics for the in-scope business operations and areas
*Maintain continuous impact analysis of Change Requests (CRs) on the benefits and KPI-model
*Perform post-deployment benefits realization measurements during the agreed measurement periods to track success against the KPI targets
*Perform root cause analysis in support of post-deployment benefits realization measurements
Requirements:
*3-5 years' experience in operational efficiency studies and KPI/metric analysis
*Advanced analytical & problem solving skills
*Understanding of KPIs and affinity with KPI usage
*Establish & follow a governance process including managing risks & issues
*Excellent oral & written communication skills, including proficiency in Excel, Access, PowerPoint, etc
*High level of motivation & a self-starting attitude
*Excellent stakeholder engagement skills - Ability to liaise with both business stakeholders and technical SMEs
*Excellent attention to detail
*Experience of working in a large complex multi-disciplinary environment as part of transformational change
*Work collaboratively in a team environment (knows when to lead & when to follow)
*Flexibility & ability to travel
Please note this role is going to require travel between the UK & Ireland so the ideal candidate will be someone who is willing to travel If you feel you are suitable for the above role please send your CV for immediate review.