Change Coordinator/Change Manager - Norwegian Speakers

Oslo  ‐ Onsite
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Description

We are hiring for Change Coordinator/Change Managerat Oslo,Norwayfor one our reputed client.

Job Title: Change Coordinator/Change ManagerLocation: Oslo,NorwayJob Type: Contract
Note: Need Norwegian speakers
Job Description:
Change Coordinator/Change Manager is responsible for all the IT/Network changes in the network. He/She will be primarily responsible to the end customers.
It is mandatory that the resource should be having the security authorisation to work to work for a Norwegian network service
provider (ISP) and is well aware of the Norwegian working conditions.
The main responsibilities include:
To analyze the impact of every change requests and assign the task to based on the maintenance window schedules.
Arrange/attend the CAB meetings and take the decisions based on the meetings.
Understand the IP and Transport network and the various physical connectivity's well.
To work on the assigned change requests and notify customers based on the scheduled date.
Maintain and control the SLA/KPIs related to changes.
To maintain the notification period and maintain the SLAs based on the agreement.
Raise PBI for the missing documentation
Follow up for the closure of completed change requests.
Closely monitor group mailbox and Remedy for the change requests.
Avoid occurrence of multiple major changes on the same date in the same area.
Escalation to various vendors and internal teams.
Involvement in various internal projects as change SME and coordinate with Technology, Planning and Customer delivery.
Assign various cases to Drift and NOC teams, analyze the failures and understands &
Highlight risk to change manager and management.
Good understanding of ITIL change process is mandatory.
Experience:
Prior experience in the role as a change coordinator for an operational network.
Good understanding the various change processes and network technologies.

About the Employer
The employer is a multi billion dollar global IT Services company which specializes in providing IT services, outsourced research and development, infrastructure outsourcing, business process outsourcing (BPO) and business consulting services to many global Fortune 500 clients across various verticals like financial services, retail, transportation, manufacturing, healthcare services, energy and utilities, technology, telecom and media.
About US
Avance Consulting Services is a global talent acquisition and executive search company. We work exclusively with some of the most reputed and admired clients across various sectors and geographies.
This is a very urgent role. Apply NOW with your updated resume in Word format.

Start date
Immediate
From
Avance Consulting (Europe) Limited
Published at
18.02.2017
Project ID:
1291232
Contract type
Freelance
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