Description
Data Center IT Delivery Manager (French speaking)
1) Engineering support
- Supervising project engineering process, including kick-off meeting, hardware and software supervision, acceptance test.
- Onsite support for site survey, installation or commissioning when necessary.
- Interface with engineering partner to locate technical problems that may arise during the engineering process.
- VABF/VSR/Babysitting Support
2) Pre-sales support
- Pre-sales testing support, holding workshops with customer or partner on technical issues.
- Bidding support on technical and engineering related part.
- Follow up issues that may arise during testing/workshop/bidding activities.
Qualifications:
Essential knowledge/skills:
- Being versed in at least one of the operating systems (Linux, UNIX, NT/2000) and mainstream database (Oracle)
- Being versed protocols such as SS7, TCP/IP, Diameter, Routers and switch product.
- Proven ability to diagnose and localize issues using logical analysis techniques.
- Ability to understand the commercial environment whilst focusing on technical issues.
- Ability to work across cultural and organizational boundaries, and operate successfully in an intense business environment.
- Ability to work with customers, internal business unit organizations, and third party vendors.
- Ability to perform job functions to standards under pressure of tense/confrontational situations.
- Ability to remain calm and courteous with demanding/difficult customers and/or situations.
- Ability to provide concise and clear, written and verbal reports.
- good at French & English spoken, reading and written
Essential experience:
- With experience working on telecom IN field will be priority.
- Proven ability to interact with diverse customers in a multi-cultural environment.
- Proven ability to communicate in English with customers and colleagues to their understanding.
- Proven ability to provide legible communication.
Essential qualification(s):
- Diploma degree or above in a relevant technical discipline.
- Basic literacy and numeric skills
- Computer literate
Please send your CV to (see below)