Description
12 Month contract
Application Support Engineer
Our client is looking for an experienced Application Support Engineer to join their existing team on a contract basis in Dublin city centre.
Role:
Working within a critical business unit
Provide support and deliver both in house and 3rd party business applications
Provide high level support end to end solution support for the integration of IT and Telco Infrastructure/Applications relating to the production running of server based applications to meet SLA's set out by the business
Manage 3rd party vendors
Installation, configuration, upgrade planning and implementation of business critical systems
Support of functional Interfaces into systems
IT disaster recovery site Switches for business critical applications
Implement ITIL processes
Project support to projects with the installation and configurations of 3rd party server based applications (virtual infrastructure)
Stakeholder management
Requirement:
5 years' experience within a similar role
Strong logical structured approach in terms of completing pre reqs for installation, configuration, upgrade planning and implementation of systems
Excellent procedure methodology and be process driven
Experience in implementation and management of DR applications
Thorough understanding of Windows operating systems
Software implementation, troubleshooting and management skills
Ability to problem solve and be productive when faced with a challenge
Middleware Application Server software including WebSphere/Webloglic, IIS, .NET etc is desirable
Understanding of database installations and components including Oracle and SQLServer an advantage