Description
Ref #:4922NC
Industry:
Pharmaceuticals
Location:
Basel und Region
Start:
ASAP
Duration:
Till
Workload:
100%
Introduction:
Since the foundation of ITech Consult AG in 1997, we have continually extended our network of freelance computer experts. Today, we can fall back on around 20,000 qualified IT specialists (developers, system experts, project managers, support technicians and more).
Role
* Upgrade existing Windows XP PCs and workstations to Win 7, integrate the hardware, install and configure the scientific software and ensure communication to the attached instrument.
* Migrate existing data, methods and configurations from the XP system to the Win 7 system and ensuring no loss of files or data.
* Provide technical expertise for the planning of system migration requirements related to vendor supplied software packages/instrumentation systems and software compatibility with Win 7.
* Create, track and close service tickets while delivering an excellent customer service experience with professionalism and confidence
* Consult with various vendors and customer levels to devise new and improved solutions that will streamline and/or expedite the delivery of improved laboratory research and its supporting business applications/processes
* Adheres to the pharmaceuticals Compliance Standards (IGM), including Pandemic Preparedness, security patching and incident response
Requirements:
* Advanced degree in Engineering, Chemistry, Biology or at minimum a Bachelor's degree in a scientific discipline, computer science, engineering or technology
* Direct hands on experience migrating pharmaceutical, Biotech or BioPharma lab equipment systems from Win XP to Win 7.
* Exceptional troubleshooting skills and experience supporting non-standard software and hardware
* More than 5 year experience with hands on troubleshooting and support for Windows (XP/Win7)
* Experience working with chromatography instruments (Empower, Chemstation, Chromeleon), plate readers, mass specs, liquid handlers, gene sequencers, purification systems, imaging instruments (Aperio, InCells, microscopes, Biacore, etc)
* Windows security patch management and security vulnerability remediation
* Experience working with endpoint management software such as Altiris and Symantec
* Preferred experience in Biotech or Biopharma as it relates to scientific instrumentation/vendors, software applications and systems