Business Technical Analyst

Illinois  ‐ Onsite
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Keywords

Description

The Concept Integration team is responsible for providing early operation testing, visibility, impact assessment of operation and technology enabling early learning and decreasing time to market. This position will provide support for managed technical stores and the responsibilities include (but are not limited to) store support, overall lab management/coordination, equipment staging and configuration, troubleshooting, upgrade regression testing, create technical documentation, provide input on systems architecture, and work with other teams to create solutions to evolve the current processes.

Responsibilities
  • Evolve into the role of subject matter expert of the platform.
  • Provide support for technical stores
  • Facilitate "hands-on" solution installation, testing and lab setup including working with global teams to assist in testing and configuration efforts
  • Coordinate and/or execute plans to ensure that technical solutions meet the needs of the business.
  • Create and/or review manuals, how-to procedures and related user documentation. Ensures documentation is targeted to the appropriate audience
  • Manage the Deployment Services lab and ensure its reservation system is well organized.
SKILLS:

Minimum Requirements
  • Knowledge and comfort with Windows Operations systems including Windows Server ), Windows OS (XP, Windows 7 and Windows 8)
  • Understanding of software installation processes on Windows Operation Systems
  • Experience with POS Systems, .NET, Java, C# and other related technologies highly desirable.
  • Excellent troubleshooting ability
  • Practical networking experience.
  • Experience with Microsoft Office suite
  • Familiarity of remote operating system deployments to a geographically distributed client base
  • Strong written and oral communication skills. A desire to discuss and debate technology solutions
  • Have experience working as a critical resource on project teams. Experience in estimating/planning and setting technical direction and ensures that project deliverables meet quality standards.
  • Must have a personal curiosity, flexibility and excellent troubleshooting skills to learn and master the technology used and deploy software to the restaurants.
Start date
n.a
From
Synectics
Published at
31.08.2014
Project ID:
767850
Contract type
Freelance
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