Description
Provide business function support in various power delivery settings in addition, develop processes to satisfy the needs and requirements of a diverse financial group that utilize a variety of O&M, Capital and/or balance sheet and clearing accounts.
- Server management
- Ticket Management
- Audit/SOX compliance
- facilitate conference calls
- test plan/results
- work with CIMS (customer information management system)
- triage resolve help desk tickets
- update scripts
- maintain SharePoint
- support all business systems
- access management
- interface with both technical and business people
- Create PowerPoint presentations & presenting them to upper management
SKILLS:
- Minimum of either a Bachelors degree or an Associates Degree and 5 years experience in preparing project estimates in the electric and gas utility industry using software and or estimating manuals to expedite estimating preparation process.
- Utilize PC and Mainframe applications, such as Microsoft Office, Peoplesoft, Time, EERS, and PassPort proficiently.
- Develop customized reports.
- Ticketing system is HP Service Manager
- Must have excellent Excel & PowerPoint skills