Test Engineer - Routing and Switching - Italian Speaking - Milan, Ital

Milano  ‐ Onsite
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Description

Test Engineer - Routing and Switching - Italian Speaking - Milan, Italy - Contract

MAIN AREAS OF RESPONSIBILITY

  • Technical liaison with support and/or Engineering groups within Company to resolve issues and meet or exceed the service level defined for the customer. 
  • Drive the technical intervention process from start to successful completion
  • Pursue 100% customer satisfaction.
  • Customer Advocacy maintaining high levels of customer satisfaction.
  • To work in liaison with Customer personnel to ensure together we provide high quality services to Company quality standards.
  • Working as a team to help the development of others by sharing good practices, skills and most important of all knowledge.
  • Participate in on-site commissioning, acceptance testing.
  • It is expected that our engineering staff will continually strive to improve their skills and competencies to their benefit and the companies.
  • Provision of on-the-job training for customers required by orders
  • Upgrades - hardware/software/NMS in lab environment

QUALIFICATIONS:  EXPERIENCE AND FORMAL TRAINING

  • Typically between 3 & 7 years industry Telecommunications/IT experience
  • Experience in a technical support or project engineering role, track record in an engineering.
  • Strong experience of technical service and support of Telecommunication/IT Networks.
  • Experience in customer technical or service situations that require excellent communications and interpersonal skills.
  • Italian and English speaking
  • Hands-on configuration knowledge of Routers and Switches
  • Experience on Company equipment especially 8600, 8800 and 8000 INM is an advantage.
  • Traffic generator and analyzers knowledge is an advantage.
Start date
ASAP
Duration
6 months extendable contract
(extension possible)
From
Consol Partners
Published at
16.04.2014
Project ID:
696225
Contract type
Freelance
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