Description
Our direct client is in need of a Lead Desktop Support Specialist for a 9 month contract at their location in Huntington, UT.You will be responsible for:
- Providing independent support of computer hardware, PC builds, software and peripherals, Servers and manage technology obsolescence for mining clients.
- Providing first and second tier support to troubleshoot hardware, software, phone, connectivity, application issues and provide daily operations support as needed.
- Supporting data and communication networks, including wiring and related software/hardware upgrades, modifications, replacements and troubleshooting in coordination with corporate IT.
- Performing database and security administration functions on critical data warehouses to include installations, upgrades, tuning, and modifications.
- Evaluating, installing, designing, developing, testing, upgrading, troubleshooting and maintaining programs and operating systems for the mine business and operations applications and internal/corporate communications systems.
- Acting as a liaison between corporate IT and the mine to ensure that mine operating priorities and necessities are communicated and considered in decision making processes.
- Analyzing systems and recommend solutions utilizing new technologies and system solutions for meeting business needs.
- Planning, coordinating and completing highly complex projects.
- Developing standards, procedures, guidelines and provide effective planning, communication and training for mining personnel as needed.
Required:
- Bachelors Degree in IT or a related field; or the equivalent combination of experience and education.
- A minimum of five years experience in a hands-on desktop or user support role, working in an enterprise class environment with personal computers, laptops, control and file Servers.
- Experience building, loading and supporting UNIX systems.
- Database administration and development skills.
- Project management skills, ability to develop and monitor work agreements and budgets, and to determine specifications, schedules, and deliverables.
- Technical skills including hardware and software installation, configuration, troubleshooting and support.
- Ability to develop, work through, and complete complex technical projects independently.
- Excellent communication and interpersonal skills for consulting with users to understand needs, define requirements, and provide effective solutions.
- Knowledge of current technologies, tools, applications, and vendors.
- Ability to provide input and recommendations regarding new technologies and system solutions for meeting business needs.
We will call qualified candidates after review.
Resumes will NOT be sent to clients without your approval.
REFERRALS WANTED - $500 REWARD!
Refer a colleague to us, and Precision will pay you $500 if we find a job for that person!
Overtime: straight time