Description
We are looking for resources with Server Engineer experience in WA, details:
Server Engineer
Redmond, WA
Duration: 12months +
Job Type: Contract
Start Date: Immediate
Responsibilities:
- Remote support for the Servers under MSIT monitoring.
- Provide incident support for the hardware related events that occurs on physical Servers and resolves them remotely as much as possible and escalates to site services teams as necessary.
- Responsible for end-to-end incident management scope.
- Handle proactive and reactive tickets to restore the server/services.
- Work with third party support teams for handling hardware issues.
- Work with Telco providers to ensure smooth network operations
- Console Monitoring
- Escalation Management
- Knowledge Management
- User & stakeholder management
- Problem Management
- Participate in Major Incident calls and help drive resolution
- Extended Third Party Interaction as required
- Participation in Projects/Initiatives
- Extended user communication needs
Necessary skills
- Windows Server 2012/2012R2/2008
- Troubleshooting core OS issues
- Failover clustering (Windows 2012)
- DNS/DHCP scope
- Virtualization with Hyper-V
- Active Directory
- Understanding of basic networking and storage
- MCSA/MCSE - 2012
Please send in your updated resume in Word format along with rate expected/hour, contact and availability status.