Resource Planning Manager

Lancashire  ‐ Onsite
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Keywords

Description

Resource Planning Manager
Central Manchester
Competitive day rate
3 months +

Gibbs S3 have a contract vacancy based in central Manchester to join a highly regarded Financial Services organisation for an experienced Resource Planning Manager.

Duties
The Resource Planning Manager will have 5 direct reports and will be responsible for ensuring the business works effectively in terms of assessing and managing demand activity across all IT Resource.

The Resource Planning Manager will have overall responsibility for the team that is managing and
controlling customer facing activity, across multiple sites and function areas

*Deliver robust management for any activity or programs that impact workload and resource usage.
*Ensure that all areas achieve service levels on a weekly, daily, & interval level.
*To manage the medium term planning cycle (3 month window) & all resource deployment to ensure that demand patterns are accurately assessed/predicted & that resource is optimally aligned to ensure the delivery of service targets.
*Responsible for developing the framework that matches internal staff availability to and that resource is available in the required numbers
*To drive & continually improve resource utilisation to ensure that the business not only achieves its service delivery but to improve cost efficiency.

Experience required
*A proven track record in managing teams in high volume environments with knowledge of Banking & GI sectors desirable
*Knowledge of Workforce Management Systems with eWFM desirable
*Proven track record in large resource management and leadership roles
*Extensive experience in designing & running large scale flexible working programs (scheduling & time-off management)
*Strong influencing skills and high impact with internal and external stakeholders
*Excellent communication and presentation skills

If you are interested and would like to discuss further then please submit your most recent CV in application or call

Thanks

Start date
ASAP
Duration
3 months+
(extension possible)
From
Gibbs S3
Published at
25.10.2014
Project ID:
797515
Contract type
Freelance
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