Description
Global Enterprise Partners is currently looking for an IT Operations Specialist for an assignment with a large retail organization. Our client operates in an extremely dynamic context with several major changes: ongoing multi-cloud transformation, omnichannel strategy.
Requirements IT Operations Specialist Role:
- Handle tickets in the ServiceNow tool while adhering to SLAs
- Enhance operational and monitoring procedures
- Define, evolve, and/or implement technical or functional monitoring services for the Retail scope, especially to accelerate the automation of incident detection and resolution.
- Responsible for hosting and operating Retail solutions.
- Drive technical projects (eg, infrastructure migration, data center relocation, DRP testing).
- Responsible for production releases installation
- Contribute through expertise to the smooth operation of production applications to ensure a defined level of service quality and security for users in line with business constraints.
Details IT Operations Specialist Role:
- Start date: ASAP
- Duration: Initially 12 months (with extensions)
- Hours per week: 40 hours
- Location: Mexico Hybrid
- Type of contract: Freelancer
- Rate: Please share your expectations
Interested?
If this role as IT Operations Specialist is of your interest, please apply directly via the link and/or get in touch with Eva Donaque via phone or email