{"id":39624,"date":"2023-07-31T10:10:23","date_gmt":"2023-07-31T08:10:23","guid":{"rendered":"https:\/\/www.freelancermap.com\/blog\/?p=39624"},"modified":"2023-07-31T10:14:06","modified_gmt":"2023-07-31T08:14:06","slug":"que-faz-hp-service-manager","status":"publish","type":"post","link":"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-hp-service-manager\/","title":{"rendered":"O que faz um HP Service manager?"},"content":{"rendered":"\n<p><strong>Um HP Service manager \u00e9 respons\u00e1vel por analisar e otimizar solu\u00e7\u00f5es tecnol\u00f3gicas e de software. Esses profissionais geralmente trabalham com supervis\u00e3o m\u00ednima e s\u00e3o encontrados em empresas que fazem uso da aplica\u00e7\u00e3o HP Service Manager para lidar com gerenciamento de mudan\u00e7as e incidentes.<\/strong>&nbsp;<\/p>\n\n\n<div class=\"mks_col \">\n<div class=\"mks_one_third \"><div class=\"su-box su-box-style-default\" id=\"\" style=\"border-color:#1c1d1f;border-radius:3px;\"><div class=\"su-box-title\" style=\"background-color:#4f5052;color:#FFFFFF;border-top-left-radius:1px;border-top-right-radius:1px\">Role overview<\/div><div class=\"su-box-content su-u-clearfix su-u-trim\" style=\"border-bottom-left-radius:1px;border-bottom-right-radius:1px\">\n<span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"#Perfil\">Perfil<\/a><\/span><br \/>\n<span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"#Responsabilidades\">Responsabilidades<\/a><\/span><br \/>\n<span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"#Habilidades\">Habilidades<\/a><\/span><br \/>\n<span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"#Formacao\">Forma\u00e7\u00e3o<\/a><\/span><br \/>\n<span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"#Salario\">Sal\u00e1rio<\/a><\/span><\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Perfil\">Perfil<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"960\" height=\"720\" data-src=\"https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-perfil.png\" alt=\"Perfil de um HP service manager: fun\u00e7\u00f5es, skills, forma\u00e7\u00e3o e sal\u00e1rio.\" class=\"wp-image-39631 lazyload\" data-srcset=\"https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-perfil.png 960w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-perfil-300x225.png 300w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-perfil-768x576.png 768w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-perfil-720x540.png 720w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-perfil-580x435.png 580w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-perfil-320x240.png 320w\" data-sizes=\"(max-width: 960px) 100vw, 960px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 960px; --smush-placeholder-aspect-ratio: 960\/720;\" \/><figcaption class=\"wp-element-caption\">Perfil de um HP service manager: fun\u00e7\u00f5es, skills, forma\u00e7\u00e3o e sal\u00e1rio.<\/figcaption><\/figure><\/div>\n\n\n<p>O <strong>HP Service Manager<\/strong> \u00e9 um software de gerenciamento de help-desk que essencialmente ajuda empresas e neg\u00f3cios a lidar com o gerenciamento de mudan\u00e7as, conhecimento e incidentes, Big Data Intelligence e muito mais.<\/p>\n\n\n\n<p>Esta solu\u00e7\u00e3o baseada em nuvem usa configura\u00e7\u00e3o sem c\u00f3digo para gerenciar e personalizar atualiza\u00e7\u00f5es e tamb\u00e9m oferece acesso a fun\u00e7\u00f5es gerais de service desk, como:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Busca de conhecimento<\/li>\n\n\n\n<li>Gerenciamento de tickets<\/li>\n\n\n\n<li>Colabora\u00e7\u00e3o<\/li>\n\n\n\n<li>Gerenciamento de endere\u00e7os, etc.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Responsabilidades\">Responsabilidades<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"960\" height=\"720\" data-src=\"https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-funcoes.png\" alt=\"Fun\u00e7\u00f5es de um HP service manager.\" class=\"wp-image-39633 lazyload\" data-srcset=\"https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-funcoes.png 960w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-funcoes-300x225.png 300w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-funcoes-768x576.png 768w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-funcoes-720x540.png 720w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-funcoes-580x435.png 580w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-funcoes-320x240.png 320w\" data-sizes=\"(max-width: 960px) 100vw, 960px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 960px; --smush-placeholder-aspect-ratio: 960\/720;\" \/><figcaption class=\"wp-element-caption\">Fun\u00e7\u00f5es de um HP service manager.<\/figcaption><\/figure><\/div>\n\n\n<p>Um HP Service Manager \u00e9 o <strong>principal respons\u00e1vel por lidar com as atividades relacionadas ao software HP Service Manager<\/strong>. Isso inclui garantir que os usu\u00e1rios e funcion\u00e1rios da empresa recebam todo o suporte de que precisam.<\/p>\n\n\n\n<p>Esses profissionais s\u00e3o respons\u00e1veis \u200b\u200bpor garantir que os processos de TI, como o gerenciamento de mudan\u00e7as, problemas e configura\u00e7\u00f5es, sejam automatizados de forma transparente e sem erros.<\/p>\n\n\n\n<p>Eles tamb\u00e9m configuram e fazem a manuten\u00e7\u00e3o do software, avaliando sua efici\u00eancia, resolvendo quaisquer problemas e aprimorando m\u00e9todos de servi\u00e7o para aumentar produtividade.<\/p>\n\n\n\n<p><strong>Quais s\u00e3o as responsabilidades de um HP Service Manager?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Manuten\u00e7\u00e3o e an\u00e1lise de solu\u00e7\u00f5es HP Service Manager<\/li>\n\n\n\n<li>Suporte a usu\u00e1rios e membros da equipe<\/li>\n\n\n\n<li>Automa\u00e7\u00e3o de processos de TI sem erros<\/li>\n\n\n\n<li>Configura\u00e7\u00e3o e atualiza\u00e7\u00e3o do software<\/li>\n\n\n\n<li>Avalia\u00e7\u00e3o da efici\u00eancia da plataforma<\/li>\n\n\n\n<li>Resolu\u00e7\u00e3o de quaisquer problemas que possam ocorrer<\/li>\n\n\n\n<li>Melhoria de m\u00e9todos de servi\u00e7o para aumentar produtividade<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-align-center has-background has-medium-font-size\" style=\"background-color:#f3f3f3\"><strong>Precisa de um HP service manager, sem comiss\u00f5es?<\/strong><br><a href=\"https:\/\/www.freelancermap.com\/freelancers-directory.html?filter=&amp;newQuery=&amp;continents=&amp;countries=&amp;states=&amp;city=&amp;radius=&amp;query=%22service+manager%22&amp;excludeDachRegion=0&amp;sort=1&amp;utm_source=blog&amp;utm_medium=career-PT\">&gt; Perfis de HP service managers<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Habilidades\">Habilidades<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"960\" height=\"720\" data-src=\"https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-skills.png\" alt=\"Skills de um HP service manager.\" class=\"wp-image-39634 lazyload\" data-srcset=\"https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-skills.png 960w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-skills-300x225.png 300w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-skills-768x576.png 768w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-skills-720x540.png 720w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-skills-580x435.png 580w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-skills-320x240.png 320w\" data-sizes=\"(max-width: 960px) 100vw, 960px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 960px; --smush-placeholder-aspect-ratio: 960\/720;\" \/><figcaption class=\"wp-element-caption\">Skills de um HP service manager.<\/figcaption><\/figure><\/div>\n\n\n<p>Bons HP Service Managers t\u00eam <strong>amplo conhecimento da solu\u00e7\u00e3o de software da HP<\/strong> e est\u00e3o familiarizados com todos os processos de TI automatizados por ela.<\/p>\n\n\n\n<p>Esses gerentes tamb\u00e9m possuem experi\u00eancia em gerenciamento, bem como fortes habilidades de atendimento ao cliente. Al\u00e9m disso, eles t\u00eam fortes conhecimentos de inform\u00e1tica e s\u00e3o capazes de monitorar&nbsp;desempenho operacional com facilidade.<\/p>\n\n\n\n<p>Os profissionais da \u00e1rea t\u00eam experi\u00eancia pr\u00e1tica na otimiza\u00e7\u00e3o do software de cl\u00e1ssico para sem c\u00f3digo. Eles tamb\u00e9m t\u00eam <strong>experi\u00eancia de trabalho com os m\u00f3dulos de Incidente, Problema, Configura\u00e7\u00e3o e Conhecimento<\/strong>.<\/p>\n\n\n\n<p>Em termos de soft skills, estes profissionais t\u00eam forte pensamento anal\u00edtico, boas habilidades organizacionais e s\u00e3o capazes de trabalhar bem sob press\u00e3o.&nbsp;<\/p>\n\n\n\n<p><strong>Quais s\u00e3o as habilidades de um HP Service Manager?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Amplo conhecimento do HP Service Manager<\/li>\n\n\n\n<li>Familiaridade com todos os processos de TI automatizados pela solu\u00e7\u00e3o<\/li>\n\n\n\n<li>Experi\u00eancia b\u00e1sica em gerenciamento<\/li>\n\n\n\n<li>Fortes habilidades de atendimento ao cliente<\/li>\n\n\n\n<li>Fortes conhecimentos de inform\u00e1tica<\/li>\n\n\n\n<li>Capacidade de monitorar desempenho operacional com facilidade<\/li>\n\n\n\n<li>Experi\u00eancia pr\u00e1tica da atualiza\u00e7\u00e3o da aplica\u00e7\u00e3o da HP<\/li>\n\n\n\n<li>Experi\u00eancia de trabalho com m\u00f3dulos de Incidente, Problema, Configura\u00e7\u00e3o e Conhecimento<\/li>\n\n\n\n<li>Forte pensamento anal\u00edtico<\/li>\n\n\n\n<li>Boas habilidades organizacionais<\/li>\n\n\n\n<li>Capacidade de trabalhar bem sob press\u00e3o<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-align-center has-background\" style=\"background-color:#f3f3f3;font-size:18px\"><strong>\u00c0 procura de um novo projeto ou trabalho?<\/strong><br><a href=\"https:\/\/www.freelancermap.com\/it-projects.html?filter=&amp;excludeDachProjects=on&amp;newQuery=%22service+manager%22&amp;continents=&amp;countries=&amp;states=&amp;city=&amp;radius=&amp;query=&amp;excludeDachProjects=true&amp;sort=1&amp;utm_source=blog&amp;utm_medium=career-PT\">&gt; Projetos para HP service managers<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Formacao\">Forma\u00e7\u00e3o<\/h2>\n\n\n\n<p>As pessoas que trabalham nesta posi\u00e7\u00e3o geralmente t\u00eam um <strong>diploma de bacharel em TI, Administra\u00e7\u00e3o<\/strong> ou \u00e1reas similares.&nbsp;<\/p>\n\n\n\n<p>Forte conhecimento do setor onde atua e experi\u00eancia com centrais de atendimento tamb\u00e9m fazem diferen\u00e7a na hora de encontrar bons empregos.<\/p>\n\n\n\n<p>Obviamente, voc\u00ea pode optar por aumentar seu conjunto de habilidades obtendo certifica\u00e7\u00f5es online. Aqui est\u00e3o algumas op\u00f5es:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.udemy.com\/course\/service-management-itil-4\/\" target=\"_blank\" rel=\"noreferrer noopener\">Introduction to Service Management with ITIL 4<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.udemy.com\/course\/it-service-operations-and-service-desk-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">IT service operations and Service Desk management<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.udemy.com\/course\/hands-on-incident-response-analysis\/\" target=\"_blank\" rel=\"noreferrer noopener\">Hands-On Incident Response Analysis<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Salario\">Sal\u00e1rio<\/h2>\n\n\n\n<p>O sal\u00e1rio destes profissionais<strong> <\/strong>pode variar dependendo de uma s\u00e9rie de fatores, como \u00e1rea de atua\u00e7\u00e3o, tipo e tamanho da empresa, n\u00edvel de experi\u00eancia e localiza\u00e7\u00e3o.<\/p>\n\n\n\n<p>Nos Estados Unidos, por exemplo, profissionais da \u00e1rea podem faturar entre <strong>$50.000 e&nbsp; $ 140.000 \/ ano<\/strong>, entre <strong>\u20ac 30.000 e \u20ac 60.000 \/ ano<\/strong> em Portugal e entre<strong> R$ 60.000 e R$ 180.000\/ ano<\/strong> no Brasil.<\/p>\n\n\n\n<p><strong>Qual o sal\u00e1rio de um HP service manager<\/strong><strong>?<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Estados Unidos<\/td><td>$50.000 \u2013 $140.000<\/td><\/tr><tr><td>Portugal<\/td><td>\u20ac 30.000 \u2013 \u20ac 60.000<\/td><\/tr><tr><td>Brasil<\/td><td>R$ 60.000 \u2013 R$ 180.000<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>Quando ganha um HP <\/strong><strong>service manager freelancer<\/strong><strong>?<\/strong><\/p>\n\n\n\n<!--\n    Use the <style> below to style the box.\n\n    This <style> should ideally be placed inside <head><\/head>.\n      If that is not possible, keep it above the box itself.\n\n    If you use the box inside a container, that already limits the width,\n      set \"width: 100%\" inside #fm-hourly-rate-box.\n      This is necessary, if you like the box to be responsive.\n-->\n<style>\n    #fm-hourly-rate-box {\n        margin: auto;\n        width: 100%;\n        padding: 24px;\n        background: white;\n        border-radius: 10px;\n        box-shadow: 2px 4px 20px 0 rgb(90 90 90 \/ 16%);\n        text-align: center;\n        line-hight: 1.5\n    }\n\t   \n\t#fm-hourly-rate-box .fm-hourly-rate-rate {\n        font-size: 30px;\n        font-weight: bold;\n    }\n\n\n    #fm-hourly-rate-box .fm-hourly-rate-explain {\n\t\tmargin: 30px 0 0 0;\n}\n\n    #fm-hourly-rate-box .fm-hourly-rate-percentiles-text {\n\t\tmargin: 0;\n    }\n\t\n    #fm-hourly-rate-box .fm-daily-rate-rate {\n        font-size: 30px;\n        font-weight: bold;\n    }\n \n\n    #fm-hourly-rate-box .fm-date {\n\t    font-size: 12px;\n\t\tpadding-top: 25px;\n        \n    }\n\n<\/style>\n\n<div id=\"fm-hourly-rate-box\">\n\n    <p class=\"fm-hourly-rate-explain\"><b>HP service managers<\/b> no <a href=\"\/freelancers-directory.html\">freelancermap<\/a> cobram em m\u00e9dia:<\/p>\n\t\n\t<div class=\"fm-hourly-rate-rate\">\n        $<span id=\"fm-hourly-rate-number\"><\/span>\/hora\n    <\/div>\n\n<p class=\"fm-hourly-rate-percentiles-text\">As tarifas neste campo variam entre <b>$<span id=\"fm-hourly-rate-percentile25\">33<\/span> e $<span id=\"fm-hourly-rate-percentile75\">106<\/span>\/hora<\/b> para a maioria dos freelancers.<\/p>\n\n<p class=\"fm-hourly-rate-explain\">A <b>tarifa di\u00e1ria para um HP service manager<\/b> (8 horas de trabalho) fica em torno de:<\/p>\n\n\t<div class=\"fm-daily-rate-rate\">\n            $<span id=\"fm-daily-rate-number\"><\/span>\/dia\n    <\/div>\n    \n    <div class=\"fm-date\">\n        Atualizado em <span id=\"fm-date-date\"><\/span> \n    <\/div>\n<\/div>\n\n\n\n<!--\n    This <script> loads the hourly-rate, daily-rate and date from the server when the page is loaded.\n     It must be placed below the box, ideally at the end of the page (e.g. footer).\n     \n    The server will respond with a formatted number, rounded to full euros.\n-->\n<script>\n    (function(){\n        \/\/ change this\n        const searchPhrase = 'service manager';\n\n        \/\/ keep this in sync with the domain you are using\n        const domain = 'www.freelancermap.com';\n\n        \/\/ do not change anything below\n        fetch(`https:\/\/${domain}\/price-index\/webhook?q=${encodeURIComponent(searchPhrase)}`)\n                .then(r => r.json())\n                .then(d => {document.getElementById('fm-hourly-rate-number').innerHTML = d.hourly;\n                            document.getElementById('fm-daily-rate-number').innerHTML = d.hourly*8;\n                            document.getElementById('fm-hourly-rate-percentile25').innerHTML = d.percentiles[\"25.0\"].toFixed(0);\n                            document.getElementById('fm-hourly-rate-percentile75').innerHTML = d.percentiles[\"75.0\"].toFixed(0);\n                            document.getElementById('fm-date-date').innerHTML = (new Date()).toLocaleDateString()\n                            });\n                }())\n<\/script>\n\n\n\n<p><\/p>\n\n\n\n<p>A <strong>tarifa hor\u00e1ria para profissionais freelancers<\/strong> tamb\u00e9m pode variar conforme o n\u00edvel de experi\u00eancia do profissional e\/ou dependendo do tipo de projeto a ser realizado.<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Outros perfis profissionais em  infraestrutura de TI e redes <\/h2>\n\n\n\n\n<ul class=\"su-posts su-posts-list-loop \">\n\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t<li id=\"su-post-37543\" class=\"su-post \">\n\t\t\t\t<a href=\"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-arquiteto-de-solucoes\/\">O que faz um arquiteto de solu\u00e7\u00f5es?<\/a>\n\t\t\t<\/li>\n\n\t\t\t\t\t\n\t\t\t\n\t\t\t<li id=\"su-post-29624\" class=\"su-post \">\n\t\t\t\t<a href=\"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-engenheiro-de-ti\/\">O que faz um engenheiro de TI?<\/a>\n\t\t\t<\/li>\n\n\t\t\t\t\t\n\t\t\t\n\t\t\t<li id=\"su-post-32965\" class=\"su-post \">\n\t\t\t\t<a href=\"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-analista-middleware\/\">O que faz um analista de middleware?<\/a>\n\t\t\t<\/li>\n\n\t\t\t\t\t\n\t\t\t\n\t\t\t<li id=\"su-post-29977\" class=\"su-post \">\n\t\t\t\t<a href=\"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-engenheiro-de-sistemas\/\">O que faz o engenheiro de sistemas?<\/a>\n\t\t\t<\/li>\n\n\t\t\t\t\t\n\t\t\t\n\t\t\t<li id=\"su-post-28123\" class=\"su-post \">\n\t\t\t\t<a href=\"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-coordenador-ti\/\">O que faz um coordenador de TI?<\/a>\n\t\t\t<\/li>\n\n\t\t\t\n<\/ul>\n\n\n\n\n<p>&gt;&gt;  <a href=\"https:\/\/www.freelancermap.com\/blog\/pt\/guia-profissoes-ti\/#perfis-infraestrutura-ti-redes\">Mais perfis em infraestrutura de TI e redes<\/a> <\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Um HP Service manager \u00e9 respons\u00e1vel por analisar e otimizar solu\u00e7\u00f5es tecnol\u00f3gicas e de software. Esses profissionais geralmente trabalham com supervis\u00e3o m\u00ednima e s\u00e3o encontrados em empresas que fazem uso da aplica\u00e7\u00e3o HP Service Manager para lidar com gerenciamento de mudan\u00e7as e incidentes.\u00a0<\/p>\n","protected":false},"author":3123,"featured_media":39636,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"categories":[2994,4034],"tags":[3423,3417],"class_list":["post-39624","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-carreira","category-infraestrutura-ti-redes","tag-guia-profissoes","tag-perfis-profissionais"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>O que faz um HP service manager? | Perfis profissionais em TI<\/title>\n<meta name=\"description\" content=\"\u2713 Fun\u00e7\u00f5es \u2713 Conhecimentos \u2713 Forma\u00e7\u00e3o e cursos \u2713 Sal\u00e1rios \u2713 Tarifa freelancer \u2794 Saiba mais sobre o papel de um HP service manager\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-hp-service-manager\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"O que faz um HP service manager? | Perfis profissionais em TI\" \/>\n<meta property=\"og:description\" content=\"\u2713 Fun\u00e7\u00f5es \u2713 Conhecimentos \u2713 Forma\u00e7\u00e3o e cursos \u2713 Sal\u00e1rios \u2713 Tarifa freelancer \u2794 Saiba mais sobre o papel de um HP service manager\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-hp-service-manager\/\" \/>\n<meta property=\"og:site_name\" content=\"Freelancer Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/freelancermapInternational\/\" \/>\n<meta property=\"article:published_time\" content=\"2023-07-31T08:10:23+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-07-31T08:14:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-papel.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Milena Parno\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@freelancer_INT\" \/>\n<meta name=\"twitter:site\" content=\"@freelancer_INT\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Milena Parno\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-hp-service-manager\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-hp-service-manager\/\"},\"author\":{\"name\":\"Milena Parno\",\"@id\":\"https:\/\/www.freelancermap.com\/blog\/#\/schema\/person\/bd8b06dd04fcc1e57b9f3a879b067733\"},\"headline\":\"O que faz um HP Service manager?\",\"datePublished\":\"2023-07-31T08:10:23+00:00\",\"dateModified\":\"2023-07-31T08:14:06+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-hp-service-manager\/\"},\"wordCount\":812,\"publisher\":{\"@id\":\"https:\/\/www.freelancermap.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-hp-service-manager\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-papel.png\",\"keywords\":[\"Guia de profiss\u00f5es\",\"Perfis profissionais\"],\"articleSection\":[\"Carreira\",\"Infraestrutura de TI e redes\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-hp-service-manager\/\",\"url\":\"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-hp-service-manager\/\",\"name\":\"O que faz um HP service manager? | Perfis profissionais em TI\",\"isPartOf\":{\"@id\":\"https:\/\/www.freelancermap.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-hp-service-manager\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-hp-service-manager\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-papel.png\",\"datePublished\":\"2023-07-31T08:10:23+00:00\",\"dateModified\":\"2023-07-31T08:14:06+00:00\",\"description\":\"\u2713 Fun\u00e7\u00f5es \u2713 Conhecimentos \u2713 Forma\u00e7\u00e3o e cursos \u2713 Sal\u00e1rios \u2713 Tarifa freelancer \u2794 Saiba mais sobre o papel de um HP service manager\",\"breadcrumb\":{\"@id\":\"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-hp-service-manager\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-hp-service-manager\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-hp-service-manager\/#primaryimage\",\"url\":\"https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-papel.png\",\"contentUrl\":\"https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-papel.png\",\"width\":1200,\"height\":628,\"caption\":\"Perfil de um HP service manager: fun\u00e7\u00f5es, skills, forma\u00e7\u00e3o e sal\u00e1rio.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-hp-service-manager\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.freelancermap.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"O que faz um HP Service manager?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.freelancermap.com\/blog\/#website\",\"url\":\"https:\/\/www.freelancermap.com\/blog\/\",\"name\":\"Freelancer Blog\",\"description\":\"Tips &amp; Practical Advice for Freelancers and IT professionals\",\"publisher\":{\"@id\":\"https:\/\/www.freelancermap.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.freelancermap.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.freelancermap.com\/blog\/#organization\",\"name\":\"freelancermap.com\",\"url\":\"https:\/\/www.freelancermap.com\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.freelancermap.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2025\/02\/freelancermap-black-logo@4x.png\",\"contentUrl\":\"https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2025\/02\/freelancermap-black-logo@4x.png\",\"width\":1044,\"height\":145,\"caption\":\"freelancermap.com\"},\"image\":{\"@id\":\"https:\/\/www.freelancermap.com\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/freelancermapInternational\/\",\"https:\/\/x.com\/freelancer_INT\",\"https:\/\/www.linkedin.com\/company\/freelancermap-gmbh\/\",\"https:\/\/www.instagram.com\/freelancermap_int\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.freelancermap.com\/blog\/#\/schema\/person\/bd8b06dd04fcc1e57b9f3a879b067733\",\"name\":\"Milena Parno\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.freelancermap.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/171caf2084a60b59d4fef1fe42d7d9b6?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/171caf2084a60b59d4fef1fe42d7d9b6?s=96&d=mm&r=g\",\"caption\":\"Milena Parno\"},\"description\":\"Milena Parno is a writer and translator at freelancermap.com. With years of experience in digital content, Milena has worked with several companies around the world, remotely writing about business, marketing, technology and more. Today, she is responsible for bringing the most relevant tips, experiences and content to freelancers looking to boost their careers.\",\"url\":\"https:\/\/www.freelancermap.com\/blog\/author\/milena-parno\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"O que faz um HP service manager? | Perfis profissionais em TI","description":"\u2713 Fun\u00e7\u00f5es \u2713 Conhecimentos \u2713 Forma\u00e7\u00e3o e cursos \u2713 Sal\u00e1rios \u2713 Tarifa freelancer \u2794 Saiba mais sobre o papel de um HP service manager","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-hp-service-manager\/","og_locale":"en_US","og_type":"article","og_title":"O que faz um HP service manager? | Perfis profissionais em TI","og_description":"\u2713 Fun\u00e7\u00f5es \u2713 Conhecimentos \u2713 Forma\u00e7\u00e3o e cursos \u2713 Sal\u00e1rios \u2713 Tarifa freelancer \u2794 Saiba mais sobre o papel de um HP service manager","og_url":"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-hp-service-manager\/","og_site_name":"Freelancer Blog","article_publisher":"https:\/\/www.facebook.com\/freelancermapInternational\/","article_published_time":"2023-07-31T08:10:23+00:00","article_modified_time":"2023-07-31T08:14:06+00:00","og_image":[{"width":1200,"height":628,"url":"https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-papel.png","type":"image\/png"}],"author":"Milena Parno","twitter_card":"summary_large_image","twitter_creator":"@freelancer_INT","twitter_site":"@freelancer_INT","twitter_misc":{"Written by":"Milena Parno","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-hp-service-manager\/#article","isPartOf":{"@id":"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-hp-service-manager\/"},"author":{"name":"Milena Parno","@id":"https:\/\/www.freelancermap.com\/blog\/#\/schema\/person\/bd8b06dd04fcc1e57b9f3a879b067733"},"headline":"O que faz um HP Service manager?","datePublished":"2023-07-31T08:10:23+00:00","dateModified":"2023-07-31T08:14:06+00:00","mainEntityOfPage":{"@id":"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-hp-service-manager\/"},"wordCount":812,"publisher":{"@id":"https:\/\/www.freelancermap.com\/blog\/#organization"},"image":{"@id":"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-hp-service-manager\/#primaryimage"},"thumbnailUrl":"https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-papel.png","keywords":["Guia de profiss\u00f5es","Perfis profissionais"],"articleSection":["Carreira","Infraestrutura de TI e redes"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-hp-service-manager\/","url":"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-hp-service-manager\/","name":"O que faz um HP service manager? | Perfis profissionais em TI","isPartOf":{"@id":"https:\/\/www.freelancermap.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-hp-service-manager\/#primaryimage"},"image":{"@id":"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-hp-service-manager\/#primaryimage"},"thumbnailUrl":"https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-papel.png","datePublished":"2023-07-31T08:10:23+00:00","dateModified":"2023-07-31T08:14:06+00:00","description":"\u2713 Fun\u00e7\u00f5es \u2713 Conhecimentos \u2713 Forma\u00e7\u00e3o e cursos \u2713 Sal\u00e1rios \u2713 Tarifa freelancer \u2794 Saiba mais sobre o papel de um HP service manager","breadcrumb":{"@id":"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-hp-service-manager\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-hp-service-manager\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-hp-service-manager\/#primaryimage","url":"https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-papel.png","contentUrl":"https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-papel.png","width":1200,"height":628,"caption":"Perfil de um HP service manager: fun\u00e7\u00f5es, skills, forma\u00e7\u00e3o e sal\u00e1rio."},{"@type":"BreadcrumbList","@id":"https:\/\/www.freelancermap.com\/blog\/pt\/que-faz-hp-service-manager\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.freelancermap.com\/blog\/"},{"@type":"ListItem","position":2,"name":"O que faz um HP Service manager?"}]},{"@type":"WebSite","@id":"https:\/\/www.freelancermap.com\/blog\/#website","url":"https:\/\/www.freelancermap.com\/blog\/","name":"Freelancer Blog","description":"Tips &amp; Practical Advice for Freelancers and IT professionals","publisher":{"@id":"https:\/\/www.freelancermap.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.freelancermap.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.freelancermap.com\/blog\/#organization","name":"freelancermap.com","url":"https:\/\/www.freelancermap.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.freelancermap.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2025\/02\/freelancermap-black-logo@4x.png","contentUrl":"https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2025\/02\/freelancermap-black-logo@4x.png","width":1044,"height":145,"caption":"freelancermap.com"},"image":{"@id":"https:\/\/www.freelancermap.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/freelancermapInternational\/","https:\/\/x.com\/freelancer_INT","https:\/\/www.linkedin.com\/company\/freelancermap-gmbh\/","https:\/\/www.instagram.com\/freelancermap_int\/"]},{"@type":"Person","@id":"https:\/\/www.freelancermap.com\/blog\/#\/schema\/person\/bd8b06dd04fcc1e57b9f3a879b067733","name":"Milena Parno","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.freelancermap.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/171caf2084a60b59d4fef1fe42d7d9b6?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/171caf2084a60b59d4fef1fe42d7d9b6?s=96&d=mm&r=g","caption":"Milena Parno"},"description":"Milena Parno is a writer and translator at freelancermap.com. With years of experience in digital content, Milena has worked with several companies around the world, remotely writing about business, marketing, technology and more. Today, she is responsible for bringing the most relevant tips, experiences and content to freelancers looking to boost their careers.","url":"https:\/\/www.freelancermap.com\/blog\/author\/milena-parno\/"}]}},"taxonomy_info":{"category":[{"value":2994,"label":"Carreira"},{"value":4034,"label":"Infraestrutura de TI e redes"}],"post_tag":[{"value":3423,"label":"Guia de profiss\u00f5es"},{"value":3417,"label":"Perfis profissionais"}]},"featured_image_src_large":["https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/07\/hp-service-manager-papel-1024x536.png",720,377,true],"author_info":{"display_name":"Milena Parno","author_link":"https:\/\/www.freelancermap.com\/blog\/author\/milena-parno\/"},"comment_info":0,"category_info":[{"term_id":2994,"name":"Carreira","slug":"carreira","term_group":0,"term_taxonomy_id":2994,"taxonomy":"category","description":"","parent":0,"count":142,"filter":"raw","cat_ID":2994,"category_count":142,"category_description":"","cat_name":"Carreira","category_nicename":"carreira","category_parent":0},{"term_id":4034,"name":"Infraestrutura de TI e redes","slug":"infraestrutura-ti-redes","term_group":0,"term_taxonomy_id":4034,"taxonomy":"category","description":"","parent":2994,"count":16,"filter":"raw","cat_ID":4034,"category_count":16,"category_description":"","cat_name":"Infraestrutura de TI e redes","category_nicename":"infraestrutura-ti-redes","category_parent":2994}],"tag_info":[{"term_id":3423,"name":"Guia de profiss\u00f5es","slug":"guia-profissoes","term_group":0,"term_taxonomy_id":3423,"taxonomy":"post_tag","description":"","parent":0,"count":130,"filter":"raw"},{"term_id":3417,"name":"Perfis profissionais","slug":"perfis-profissionais","term_group":0,"term_taxonomy_id":3417,"taxonomy":"post_tag","description":"","parent":0,"count":132,"filter":"raw"}],"_links":{"self":[{"href":"https:\/\/www.freelancermap.com\/blog\/wp-json\/wp\/v2\/posts\/39624"}],"collection":[{"href":"https:\/\/www.freelancermap.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.freelancermap.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.freelancermap.com\/blog\/wp-json\/wp\/v2\/users\/3123"}],"replies":[{"embeddable":true,"href":"https:\/\/www.freelancermap.com\/blog\/wp-json\/wp\/v2\/comments?post=39624"}],"version-history":[{"count":23,"href":"https:\/\/www.freelancermap.com\/blog\/wp-json\/wp\/v2\/posts\/39624\/revisions"}],"predecessor-version":[{"id":39659,"href":"https:\/\/www.freelancermap.com\/blog\/wp-json\/wp\/v2\/posts\/39624\/revisions\/39659"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.freelancermap.com\/blog\/wp-json\/wp\/v2\/media\/39636"}],"wp:attachment":[{"href":"https:\/\/www.freelancermap.com\/blog\/wp-json\/wp\/v2\/media?parent=39624"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.freelancermap.com\/blog\/wp-json\/wp\/v2\/categories?post=39624"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.freelancermap.com\/blog\/wp-json\/wp\/v2\/tags?post=39624"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}