{"id":39961,"date":"2023-08-25T08:00:00","date_gmt":"2023-08-25T06:00:00","guid":{"rendered":"https:\/\/www.freelancermap.com\/blog\/?p=39961"},"modified":"2023-08-25T20:36:29","modified_gmt":"2023-08-25T18:36:29","slug":"what-does-crm-developer-do","status":"publish","type":"post","link":"https:\/\/www.freelancermap.com\/blog\/what-does-crm-developer-do\/","title":{"rendered":"What Does A CRM Developer Do?"},"content":{"rendered":"\n<p>A <strong>CRM developer<\/strong> is responsible for<strong> gathering customer information for organisations<\/strong> and <strong>developing and maintaining customer relationship management (CRM) software. <\/strong>They also create <strong>reports about customer behaviour for business heads<\/strong> and help analyse data to determine the best course of action for an organisation. <strong>What does a CRM developer do?<\/strong><\/p>\n\n\n<div class=\"mks_col \">\n<div class=\"mks_one_third \"><div class=\"su-box su-box-style-default\" id=\"\" style=\"border-color:#1c1d1f;border-radius:3px;\"><div class=\"su-box-title\" style=\"background-color:#4f5052;color:#FFFFFF;border-top-left-radius:1px;border-top-right-radius:1px\">Role overview<\/div><div class=\"su-box-content su-u-clearfix su-u-trim\" style=\"border-bottom-left-radius:1px;border-bottom-right-radius:1px\">\n<span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"#Introduction\">What Is CRM?<\/a><\/span><br \/>\n<span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"#Responsibilities\">Responsibilities<\/a><\/span><br \/>\n<span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"#Skills\">Skills<\/a><\/span><br \/>\n<span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"#Background\">Background<\/a><\/span><br \/>\n<span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"#Salary\">Salary<\/a><\/span><\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Introduction\">What is CRM?<\/h2>\n\n\n\n<p><strong>CRM, or Customer Relation Management<\/strong>, is a <strong>culmination of strategies, processes and technologies used by organisations to engage with their customers.<\/strong> Businesses use CRM to engage with customers and<strong> turn any potential prospects into clients<\/strong>.&nbsp;<\/p>\n\n\n\n<p>The <strong>main goal of CRM is to boost an organisation\u2019s relationship<\/strong> with its clients by increasing loyalty and driving profits.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"960\" height=\"720\" data-src=\"https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/08\/CRM-Developer-Responsibilities-Skills-Background-Salary.png\" alt=\"Role overview of a CRM developer with tasks, skills, background and salary\" class=\"wp-image-39993 lazyload\" data-srcset=\"https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/08\/CRM-Developer-Responsibilities-Skills-Background-Salary.png 960w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/08\/CRM-Developer-Responsibilities-Skills-Background-Salary-300x225.png 300w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/08\/CRM-Developer-Responsibilities-Skills-Background-Salary-768x576.png 768w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/08\/CRM-Developer-Responsibilities-Skills-Background-Salary-720x540.png 720w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/08\/CRM-Developer-Responsibilities-Skills-Background-Salary-580x435.png 580w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/08\/CRM-Developer-Responsibilities-Skills-Background-Salary-320x240.png 320w\" data-sizes=\"(max-width: 960px) 100vw, 960px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 960px; --smush-placeholder-aspect-ratio: 960\/720;\" \/><figcaption class=\"wp-element-caption\">Role Overview &#8211; CRM Developer<\/figcaption><\/figure>\n\n\n\n<p class=\"has-background\" style=\"background-color:#f3f3f3\">\ud83d\udca1 Keep in mind that while CRM includes all aspects in which an organisation interacts with its customers, it is more commonly used to refer to technology that deals with these relationships.<\/p>\n\n\n\n<p>A <strong>CRM system<\/strong> <strong>helps gather and analyse customer data<\/strong>, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customer information<\/li>\n\n\n\n<li>Purchase history<\/li>\n\n\n\n<li>Service requests<\/li>\n\n\n\n<li>Past interactions with representatives of the company and so on.<\/li>\n<\/ul>\n\n\n\n<p>The system then allows users to access such data in order for them to comprehend what happens at each touchpoint.&nbsp;<\/p>\n\n\n\n<p><strong>Examples of CRM platforms <\/strong>include<strong> Salesforce, HubSpot, Pipedrive, and Zoho<em>.<\/em><\/strong><em> <\/em>These platforms allow developers to create cloud applications that can help a business improve customer relations. For example, the <strong>Zoho developer console<\/strong> allows developers to create ready-to-deploy cloud applications using a variety of unique features.<\/p>\n\n\n\n<p class=\"has-text-align-center has-background\" style=\"background-color:#f2f2f2;font-size:18px\"><strong>Looking for a CRM Developer?<br><a href=\"https:\/\/www.freelancermap.com\/freelancers-directory.html?filter=&amp;excludeDachRegion=on&amp;newQuery=crm+developer&amp;continents=&amp;countries=&amp;states=&amp;city=&amp;radius=&amp;query=crm+developer&amp;excludeDachRegion=true&amp;sort=1&amp;utm_source=blog&amp;utm_medium=career-EN\">Find expert CRM developers for your business here<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Responsibilities\">&nbsp;What are the responsibilities of a CRM Developer?<\/h2>\n\n\n\n<p>A <strong>CRM developer<\/strong> is <strong>in charge of creating reports about customer behaviour for use in business decisions. <\/strong>They are also responsible for managing <strong>technical scopes and user expectations <\/strong>and developing new features or functionality for existing systems.<\/p>\n\n\n\n<p>They implement enhancements for a CRM system based on business requirements and provide technical support for the implementation of any new software solutions.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"960\" height=\"720\" data-src=\"https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/08\/CRM-Developer-Responsibilities-tasks.png\" alt=\"Responsibilities of a CRM developer\" class=\"wp-image-39992 lazyload\" data-srcset=\"https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/08\/CRM-Developer-Responsibilities-tasks.png 960w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/08\/CRM-Developer-Responsibilities-tasks-300x225.png 300w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/08\/CRM-Developer-Responsibilities-tasks-768x576.png 768w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/08\/CRM-Developer-Responsibilities-tasks-720x540.png 720w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/08\/CRM-Developer-Responsibilities-tasks-580x435.png 580w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/08\/CRM-Developer-Responsibilities-tasks-320x240.png 320w\" data-sizes=\"(max-width: 960px) 100vw, 960px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 960px; --smush-placeholder-aspect-ratio: 960\/720;\" \/><figcaption class=\"wp-element-caption\">Responsibilities Of A CRM Developer<\/figcaption><\/figure>\n\n\n\n<p>These developers are also in charge of analysing data to determine the best course of action for the company and working with senior management to ensure key functionalities are understood.<\/p>\n\n\n\n<p>They are <strong>responsible for detecting all the software deficiencies<\/strong> that are not covered through automated testing and also for taking care of data standardisation, configuration, and support.<\/p>\n\n\n\n<p><strong>Responsibilities of a CRM developer:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create reports about customer behaviour&nbsp;<\/li>\n\n\n\n<li>Manage technical scopes and user expectations&nbsp;<\/li>\n\n\n\n<li>Develop new features or functionality for existing systems<\/li>\n\n\n\n<li>Build solutions and provide administrative support for CRM systems<\/li>\n\n\n\n<li>Implement enhancements for a CRM system based on business&#8217; requirements<\/li>\n\n\n\n<li>Provide technical support for the implementation of any new software solutions<\/li>\n\n\n\n<li>Analyse data to determine the best course of action for the company&nbsp;<\/li>\n\n\n\n<li>Monitor and recommend changes to improve the reliability, scalability, functionality and security performance of CRM systems<\/li>\n\n\n\n<li>Deliver technical design documents<\/li>\n\n\n\n<li>Work with senior management to ensure key functionalities are understood<\/li>\n\n\n\n<li>Detect all the software deficiencies that are not covered through automated testing<\/li>\n\n\n\n<li>Take care of data standardisation, configuration, and support<\/li>\n\n\n\n<li>Manage CRM application upgrades and rollups<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Skills\">What skills are required for a CRM Developer?<\/h2>\n\n\n\n<p>To work as a CRM developer, you will need to have<strong> a strong understanding of how customer relationship management (CRM) systems<\/strong> and how these work, especially popular ones<strong> like Salesforce, InterAction, <\/strong><a href=\"https:\/\/www.freelancermap.com\/blog\/what-does-dynamics-365-developer-do\/\"><strong>Microsoft Dynamics 365<\/strong><\/a><strong>, etc.&nbsp;<\/strong><\/p>\n\n\n\n<p>You will also need to have <strong>an understanding of OO design patterns and principles<\/strong> and must be proficient in related technologies such as <strong>Microsoft Stack, Office 365,<\/strong> SSRS, SSIS, Microsoft Azure and Power BI.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"960\" height=\"720\" data-src=\"https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/08\/CRM-Developer-Skills.png\" alt=\"List of skills needed to work as a CRM developer\" class=\"wp-image-39994 lazyload\" data-srcset=\"https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/08\/CRM-Developer-Skills.png 960w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/08\/CRM-Developer-Skills-300x225.png 300w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/08\/CRM-Developer-Skills-768x576.png 768w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/08\/CRM-Developer-Skills-720x540.png 720w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/08\/CRM-Developer-Skills-580x435.png 580w, https:\/\/www.freelancermap.com\/blog\/wp-content\/uploads\/2023\/08\/CRM-Developer-Skills-320x240.png 320w\" data-sizes=\"(max-width: 960px) 100vw, 960px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 960px; --smush-placeholder-aspect-ratio: 960\/720;\" \/><figcaption class=\"wp-element-caption\">Skills Of A CRM Developer<\/figcaption><\/figure>\n\n\n\n<p>CRM developers must also have knowledge of the <strong>key concepts and technologies involved in CRM development<\/strong>, such as database design, data mining, and web application development. They must also have experience in technology-related operations, processes, and procedures.<\/p>\n\n\n\n<p>In terms of technical skills, CRM developers should be<strong> detail-oriented<\/strong>, have the ability to prioritise numerous demands, and can multi-task easily. They must also have strong analytical and communication skills.<\/p>\n\n\n\n<p><strong>Skills of a CRM developer:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Strong understanding of how CRM systems work like Salesforce, Microsoft Dynamics 365, etc.&nbsp;<\/li>\n\n\n\n<li>Ability to customize and configure CRM applications (creating and modifying entities and workflows)<\/li>\n\n\n\n<li>Understanding of OO design patterns and principles<\/li>\n\n\n\n<li>Programming skills in programming languages such as Java, C#, JavaScript or SQL<\/li>\n\n\n\n<li>Proficiency in related technologies such as Microsoft Stack, Office 365 and Power BI<\/li>\n\n\n\n<li>Knowledge of the key concepts and technologies involved in CRM development, such as database design, data mining, and web application development<\/li>\n\n\n\n<li>Experience integrating CRM systems with other applications and databases (data migration and synchronization)<\/li>\n\n\n\n<li>Experience in technology-related operations, processes, and procedures<\/li>\n\n\n\n<li>Good understanding off reporting and analytics tools within CRM systems<\/li>\n\n\n\n<li>Detail-oriented and able to prioritise numerous demands<\/li>\n\n\n\n<li>Strong multi-tasking skills<\/li>\n\n\n\n<li>Strong analytical and problem-solving skills<\/li>\n\n\n\n<li>Good communication and collaboration skills<\/li>\n\n\n\n<li>Ability to work independently as well as part of a team<\/li>\n<\/ul>\n\n\n\n<p><strong>What language do CRM developers use? <\/strong><\/p>\n\n\n\n<p>Because CRM developers deal with database programming, they often use languages like <strong>Java, Javascript and SQL.<\/strong> Therefore, to work as a CRM developer, you must have knowledge of Java and Javascript and must also be familiar with object-oriented languages like HTML5.&nbsp;<\/p>\n\n\n\n<p class=\"has-text-align-center has-background\" style=\"background-color:#f2f2f2;font-size:18px\"><strong>Looking for your next CRM project?<br><\/strong><a href=\"https:\/\/www.freelancermap.com\/it-projects.html?filter=&amp;excludeDachProjects=on&amp;newQuery=crm+developer&amp;continents=&amp;countries=&amp;states=&amp;city=&amp;radius=&amp;query=&amp;excludeDachProjects=true&amp;sort=1&amp;utm_source=blog&amp;utm_medium=career-EN\"><strong>Find the right one here!<\/strong><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Background\">How do you become a CRM Developer?<\/h2>\n\n\n\n<p>You will need to get started with a <strong>Bachelor\u2019s degree in Computer Science, IT, or a related field<\/strong> to work as a CRM developer.<\/p>\n\n\n\n<p>Also, <strong>CRM certifications<\/strong> such as Microsoft Dynamics 365, Salesforce CRM, or Oracle CRM would be a bonus.<\/p>\n\n\n\n<p>You will also need to have knowledge and experience related to specific CRM systems. For this, we recommend the following courses to help you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.udemy.com\/course\/dynamics-365-crm-developer-technical-training\/\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft Dynamics 365 &amp; PowerApps Developer Course<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.coursera.org\/professional-certificates\/salesforce-sales-operations\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Sales Operations Professional Certificate<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.udemy.com\/course\/zoho-crm-and-zoho-creator-masterclass\/\" target=\"_blank\" rel=\"noreferrer noopener\">Zoho CRM and Zoho Creator Masterclass<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.udemy.com\/course\/create-your-own-crm-system-in-excel-includes-template\/\" target=\"_blank\" rel=\"noreferrer noopener\">Excel 101: Create Your Own CRM In Excel Masterclass<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Salary\">What is the salary of a CRM Developer?<\/h2>\n\n\n\n<p>A<strong> CRM developer <\/strong>earns approximately<strong> $121,000 per year on average in the US<\/strong>. A developer who\u2019s just starting can earn around <strong>$79,000<\/strong> per year whereas one with years of experience can earn around <strong>$188,000<\/strong> per year.<\/p>\n\n\n\n<p>In Germany, these developers can earn in between <strong>\u20ac40,000 &#8211; \u20ac75,000<\/strong> per year whereas in the UK, they can earn in between <strong>\u00a345,000 &#8211; \u00a355,000<\/strong> per year.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How much do CRM developers earn?<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\">US<\/td><td class=\"has-text-align-center\" data-align=\"center\">$79,000 &#8211; $188,000<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">Germany<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u20ac40,000 &#8211; \u20ac75,000<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">UK<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u00a345,000 &#8211; \u00a355,000<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>How much do freelance CRM developers earn?<\/strong><\/p>\n\n\n\n<p><\/p>\n\n\n\n<!--\n    Use the <style> below to style the box.\n\n    This <style> should ideally be placed inside <head><\/head>.\n      If that is not possible, keep it above the box itself.\n\n    If you use the box inside a container, that already limits the width,\n      set \"width: 100%\" inside #fm-hourly-rate-box.\n      This is necessary, if you like the box to be responsive.\n-->\n<style>\n    #fm-hourly-rate-box {\n        margin: auto;\n        width: 100%;\n        padding: 24px;\n        background: white;\n        border-radius: 10px;\n        box-shadow: 2px 4px 20px 0 rgb(90 90 90 \/ 16%);\n        text-align: center;\n        line-hight: 1.5\n    }\n\t   \n\t#fm-hourly-rate-box .fm-hourly-rate-rate {\n        font-size: 30px;\n        font-weight: bold;\n    }\n\n\n    #fm-hourly-rate-box .fm-hourly-rate-explain {\n\t\tmargin: 30px 0 0 0;\n}\n\n    #fm-hourly-rate-box .fm-hourly-rate-percentiles-text {\n\t\tmargin: 0;\n    }\n\t\n    #fm-hourly-rate-box .fm-daily-rate-rate {\n        font-size: 30px;\n        font-weight: bold;\n    }\n \n\n    #fm-hourly-rate-box .fm-date {\n\t    font-size: 12px;\n\t\tpadding-top: 25px;\n        \n    }\n\n<\/style>\n\n<div id=\"fm-hourly-rate-box\">\n\n    <p class=\"fm-hourly-rate-explain\"><b>CRM Developers<\/b> on <a href=\"\/freelancers-directory.html\">freelancermap<\/a> charge on average:<\/p>\n\t\n\t<div class=\"fm-hourly-rate-rate\">\n        $<span id=\"fm-hourly-rate-number\"><\/span>\/hour\n    <\/div>\n\n<p class=\"fm-hourly-rate-percentiles-text\">Rates in the CRM Industry range between <b>$<span id=\"fm-hourly-rate-percentile25\">40<\/span> and $<span id=\"fm-hourly-rate-percentile75\">96<\/span>\/hour<\/b> for most freelancers.<\/p>\n\n<p class=\"fm-hourly-rate-explain\">The <b>daily rate for CRM Developers<\/b> (8 working hours) would be around:<\/p>\n\n\t<div class=\"fm-daily-rate-rate\">\n            $<span id=\"fm-daily-rate-number\">640\/day<\/span>\/day\n    <\/div>\n    \n    <div class=\"fm-date\">\n        Stand <span id=\"fm-date-date\">27\/01\/2023<\/span> \n    <\/div>\n<\/div>\n\n\n\n<!--\n    This <script> loads the hourly-rate, daily-rate and date from the server when the page is loaded.\n     It must be placed below the box, ideally at the end of the page (e.g. footer).\n     \n    The server will respond with a formatted number, rounded to full euros.\n-->\n<script>\n    (function(){\n        \/\/ change this\n        const searchPhrase = 'CRM';\n\n        \/\/ keep this in sync with the domain you are using\n        const domain = 'www.freelancermap.com';\n\n        \/\/ do not change anything below\n        fetch(`https:\/\/${domain}\/price-index\/webhook?q=${encodeURIComponent(searchPhrase)}`)\n                .then(r => r.json())\n                .then(d => {document.getElementById('fm-hourly-rate-number').innerHTML = d.hourly;\n                            document.getElementById('fm-daily-rate-number').innerHTML = d.hourly*8;\n                            document.getElementById('fm-hourly-rate-percentile25').innerHTML = d.percentiles[\"25.0\"].toFixed(0);\n                            document.getElementById('fm-hourly-rate-percentile75').innerHTML = d.percentiles[\"75.0\"].toFixed(0);\n                            document.getElementById('fm-date-date').innerHTML = (new Date()).toLocaleDateString()\n                            });\n                }())\n<\/script>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Other interesting job profiles<\/h2>\n\n\n\n\n<ul class=\"su-posts su-posts-list-loop \">\n\n\t\t\t\t\t\t\n\t\t\t\n\t\t\t<li id=\"su-post-25542\" class=\"su-post \">\n\t\t\t\t<a href=\"https:\/\/www.freelancermap.com\/blog\/what-does-pacs-administrator-do\/\">What does a PACS Administrator do?<\/a>\n\t\t\t<\/li>\n\n\t\t\t\t\t\n\t\t\t\n\t\t\t<li id=\"su-post-5707\" class=\"su-post \">\n\t\t\t\t<a href=\"https:\/\/www.freelancermap.com\/blog\/what-does-tax-advisor-do\/\">What does a Tax Advisor do?<\/a>\n\t\t\t<\/li>\n\n\t\t\t\t\t\n\t\t\t\n\t\t\t<li id=\"su-post-5604\" class=\"su-post \">\n\t\t\t\t<a href=\"https:\/\/www.freelancermap.com\/blog\/what-does-hiring-manager-do\/\">What does a Hiring Manager do?<\/a>\n\t\t\t<\/li>\n\n\t\t\t\n<\/ul>\n\n\n\n\n<p> \u00bb\u00a0<a href=\"https:\/\/www.freelancermap.com\/blog\/freelance-job-profiles-it-roles\/#job-profiles-other\">More job profiles<\/a> <\/p>\n","protected":false},"excerpt":{"rendered":"<p>A CRM developer is responsible for gathering customer information for organisations and developing and maintaining customer relationship management (CRM) software. They also create reports about customer behaviour for business heads and help analyse data to determine the best course of action for an organisation. What does a CRM developer do?<\/p>\n","protected":false},"author":1,"featured_media":39963,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"categories":[2993,3974],"tags":[3419,3413],"class_list":["post-39961","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-careers","category-software-development","tag-career-insights","tag-job-profiles"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What Does A CRM Developer Do? | IT profiles | Careers<\/title>\n<meta name=\"description\" content=\"\u2713 What is a CRM? \u2713 Responsibilities \u2713 Skills \u2713 Education \u2713 Salary \u2794 Read more about the role of a CRM Developer\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.freelancermap.com\/blog\/what-does-crm-developer-do\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What Does A CRM Developer Do? 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