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Profileimage by Marleen Kertscher Atlassian Experte // Agile Coach, Scrum Master, Product Owner, IT-Berater and IT-Projektmanager from Hamburg

Marleen Kertscher

Hamburg
available

Last update: 15.03.2024

Atlassian Expert // IT-Consultant and IT-Projectmanagement // Digital Transformation and Finance

Company: Hanseatic Digital Assets GmbH
Graduation: SAE Institute - Webdevelopment
Hourly-/Daily rates: show
Languages: German (Native or Bilingual) | English (Native or Bilingual) | French (Limited professional) | Spanish (Limited professional)

Keywords

IT-Consulting Agile Coaching Jira Service Desk jira service management Atlassian JIRA / Service Desk / Confluence Jira Management JIRA Product Owner Digital Product Management Structured Product product concept Product Costing Atlassian JIRA Interim Agile Coach Agiles Mindset Agile Manager Tool Atlassian: Jira Agile/Scrum/Kanban Agile Scrum Scrum Master Coaching ITIL Strategy ITIL-Prozesse PRINCE2 Atlassian-Produkte SAFe Coach Large-Scale Scrum (LeSS) Projektcoaching IT-Project Management Atlassian Schulung Project Leader Senior Project leader Consultant and Project Lead Project Planning Operative project planning and control "jira atlassian" Atlassian Toolsuite Certified Atlassian Expert Atlassian Atlassian Confluence & Jira Atlassian Confluence Jira Workflow Automation Jira Confluence Architekturen JIRA/Confluence Jira Beratung Jira Software

Attachments

2023-08-24CVMK_270823.pdf

Skills

CONSULTANT PROFILE (as of May 2022)

NAME: Marleen Kerscher

INTERIM COO,
IT-CONSULTANT,
ATLASSIAN EXPERT,
IT PROJECT MANAGER,
AGILE COACH,
SCRUM MASTER,
PRODUCT OWNER
DIGITAL FINANCE


PROFILE:
In recent years Marleen has predominantly worked in innovative IT projects and assumed positions of responsibility. Tasks like project planning, budget management, implementation monitoring, reporting, team building, agile coach functions, scrum master functions she is very familiar with. Agile leadership is her passion and because of her experience as a web developer, DevOps manager and executive technical as well as operational and strategic know-how on how to make companies more successful. She develops individual solutions within a team to work with processes more efficiently and  how to automate and optimize them and thus achieves set goals in a more self-organized manner. With her soft skills and value-oriented, modern Hanseatic way she encourages the development of a healthy culture and corporate identity. In addition to these issues, she has a solid understanding of technology as she has a University degree as a web developer and works with innovative technologies, especially blockchain technology. She demonstrably worked her way into new areas of responsibility, independently, quickly and flexibly. Unforeseen tasks, problems and risks she can solve confidently, effectively and sustainably.

LINGUISTIC PROFICIENCY
German (mother tongue), English (mother tongue), Spanish
(Basic knowledge), French (basic knowledge)
  • Agile Methods
  • Scrum
  • Scrum Master
  • Product Owner
  • Team Lead
  • Projectmanagement
  • Blockchain
  • Cryptocurrencies
  • Agile Coach
  • DevOps
  • Project Lead
  • Softwaredevelopment
  • Mobile Development
  • Mobile Apps
  • Consulting
  • Webdevelopment
  • Kanban
  • Productmanagement
  • Processmanagement
  • Jira
  • Confluence
  • Android Studio
  • Slack
  • G Suite
  • Trello
  • and much more

Project history

03/2015 - Present
Atlassian, Adaptive and Agile Expert // CEO
Hanseatic Digital Assets GmbH (Internet and Information Technology, < 10 employees)
PROJECT ROLE: IT PROJECT MANAGEMENT, DEVELOPMENT, COACHING AND IT CONSULTING

CONCEPTS: WEBSITE DEVELOPMENT, CONCEPT DEVELOPMENT, STRATEGIC AND OPERATIONAL PROJECT CONSULTING, BLOCKCHAIN CONSULTING, DIGITAL TRANSFORMATION, CHANGE MANAGEMENT, FEEL GOOD MANAGEMENT, PROCESS CONSULTING, ATLASSIAN EXPERT

FOCAL POINTS: Consulting, Jira configuration (process automation) with additional consulting services and coaching.

• Concept, configuration, migration and optimization of Jira Projects (process visualization, development and automation)
• Data migrations (Legacy systems)
• HubSpot configuration
• Integrations management
•  Web development and support (WordPress, PHP, MySQL, Javascript, HTML, CSS and many more)• Strategic and operational advice
• Blockchain advice
• Advice and support for software implementations
01/2019 - Present
Board Member
Hanseatic Blockchain Institute e.V. (Internet and Information Technology, < 10 employees)
PROJECT ROLE: EXECUTIVE BOARD (FUNDING ASSOCIATION) AND ADVISOR

CONCEPTS: PLANNING THE STRATEGIC AND OPERATING PROCEDURE, ORGANIZATION OF WORKSHOPS AND LECTURES (WEEKLY), ADVISOR FOR BLOCKCHAIN STARTUPS

FOCAL POINTS: The Hanseatic Blockchain Institute was founded by entrepreneurs from Hamburg who are interested in blockchain technology and want to promote its use for the benefit of mankind. The association supports through education, information and the promotion of exchange and cooperation for the dissemination and a well-founded, efficient and reliable application of blockchain technology.

• Organization of workshops and lectures
• Design of the new formats
• Community building and cultural development
• Strategic and operational planning
• Membership acquisition and network expansion
• Implementation of the defined roadmap
• Further development of the website and social media marketing
10/2021 - 04/2022
Jira Expert and Scrum Master
Dematic Logistics GmbH (Industry and mechanical engineering, 1000-5000 employees)
PROJECT ROLE: JIRA EXPERT

concepts: configuration and process development software system jira for large customer projects, process training, process optimization, implementation of a project standard in jira and development of a standard structure

KEY POINTS: The client in the field of logistics wanted to use Jira more efficiently and optimize the processes and configuration of the software. In addition, the adaptation of the software among the employees, through the transfer of knowledge, should be promoted.
  • Development of the Jira standard
  • Configuration of projects and boards
  • Workshops with the employees
  • Cloudflow: definition, configuration and integration
  • Coordination with the team leads of the departments
  • Process mapping and further development
  • Data migration
  • Dashboard for project management for project overview
  • Creation of project plan (implementation of software rollout) with project leaders and IT departments
  • Adjustment of schedules to global standard (phases)
  • Setup and configuration of issue collectors for site reports
08/2019 - 07/2021
Jira- & Agile Expert
PAKi Logistics GmbH (Transport and Logistics, 50-250 employees)
PROJECT ROLE: JIRA EXPERT

CONCEPTS: CONFIGURATION AND PROCESS MAPPING SOFTWARE SYSTEM JIRA FOR TURNAROUND OF THE ERP 2.0 PROJECT, PROCESS MAPPING, PROCESS OPTIMIZATION, INTRODUCTION OF AGILE METHODS (SCRUM)

FOCAL POINTS: The customer in the field of logistics has repeatedly tried to switch to a new ERP system (MS Dynamics Navision) within the last 5 years and Jira was introduced by the project management as the supporting software for the new business processes.

• Accompanying the introduction of Jira
• Configuration of the projects and boards
• Workshops with employees
• Wolkflow: definition, configuration and integration
• Coordination with the project management
• Process mapping and further development
• Data migration (tasks)
• Dashboard for project management to provide a project overview
• Creation of the project plan (implementation of the software implementation) with the project managers and IT departments
• Implementation of software development and test management
• Structure and configuration of the Jira service desk within IT
09/2020 - 03/2021
Jira- & Agile Expert
Intermediate Engineering GmbH (Internet and Information Technology, 10-50 employees)
PROJECT ROLE: JIRA EXPERT, PRODUCT OWNER AND IT PROJECT LEADER

CONCEPTS: CONFIGURATION AND PROCESS MAPPING WITH JIRA FOR ALL BUSINESS AREAS, PROCESS OPTIMIZATION, PROCESS AUTOMATION, DEFINITION OF WORKPACKAGES, STRATEGIC ORIENTATION AND PLANNING

FOCAL POINTS: The media technology company is known for its individual and innovative projects. Every project is unique and a special solution. The point is - even if the projects are very different - to automate the recurring processes and to extract and establish standards.

• Jira advancement
• Interface management (time recording software, accounting software, mail server, etc.)
• Workshops with employees
• Wolkflow: definition, configuration and integration
• Coordination with the management
• Process mapping and further development
• Setup and configuration of the Jira service desk for customer support and maintenance service requests
• Agile coach and product owner
01/2020 - 08/2020
Business Developer
BLOCKCHANCE UG (Banks and financial services, < 10 employees)
PROJECT ROLE: BUSINESS DEVELOPER

CONCEPTS: PLANNING, DEVELOPMENT AND SALES FOR THE LARGEST CONFERENCE IN GERMANY FOR BLOCKCHAIN TECHNOLOGY AND ARTIFICIAL INTELLIGENCE

FOCAL POINTS: The customer in the event industry was looking for sponsors for the 2020 conference. The event, which takes place in the Chamber of Commerce in Hamburg, has unfortunately been postponed to December 2021 due to Corona.

• Acquisition of sponsors
• Establishment of a partner network
• Vision and strategy development
• Sales software implementation
• Agile coach
07/2019 - 12/2019
Agile Expert
Agile Rockstars GmbH (Internet and Information Technology, < 10 employees)
PROJECT ROLE: AGILE EXPERT

CONCEPTS: WORKSHOP DEVELOPMENT, PRODUCT DEVELOPMENT (PLATFORM), EXTERNAL PROJECTS, WORKSHOPS AND TRAINING, AGILE PROJECT MANAGEMENT, BLOCKCHAIN ​​WORKSHOPS, EVENT SPEAKER

FOCAL POINTS: The start-up is faced with the challenge of supporting faster and decentralized decision-making, more transparency, more mobile work, networked thinking, breaking hierarchies and being able to adapt to changing circumstances with workshops and training courses.

• Corporate culture analysis and coaching
• Presentation of the company at events as a speaker (managers - development and training)
• Networking
• Creation of concepts for workshops and training courses including future optimization measures
• Development of the strategic approach for the company
• Planning and implementation of workshops for customers
• Planning, implementation and support of software implementations for customers
• Process optimization and introduction of agile methods and working methods (Scrum, Kanban) with supporting software and coaching
04/2019 - 06/2019
IT-Projectlead
wertfaktor Immobilien GmbH (Banks and financial services, 10-50 employees)
PROJECT ROLE: IT MANAGER

CONCEPTS: HARD AND SOFTWARE MANAGEMENT

FOCAL POINTS: The company needed support in setting up CRM software and the IT infrastructure.

• Further development of the backend of the website
• Configuration of the CRM system
• Connection of further information sources to the CRM / backend through APIs
• Technical establishment of new workplaces
• Cataloging the IT infrastructure
• Optimization of the existing IT infrastructure
• Calculation of the project effort including various options
08/2018 - 03/2019
Development Operations
GoForIt Walk&Win (Internet and Information Technology, 10-50 employees)
PROJECT ROLE: IT PROJECT LEADER, DEVOPS

CONCEPTS: OPERATIVE, TECHNICAL AND STRATEGIC MANAGEMENT OF A COMPANY

FOCAL POINTS: The company is a start-up in the field of digital marketing with app development and innovative IT solutions that needed a coordinator for support in the operational design and development of their business processes.

• Inventory of the current project situation
• Analysis of the project content, tasks and areas of responsibility including time planning
• Control, monitoring and documentation of the entire project process
• Scrum Master and Product Owner
• Structuring and definition of work processes
• Review and prioritization of the project goals with the managing directors and team leads
• ICO management
• Implementation and control of the project management software
• Definition of quality standards (test management)
• Representation at events
• Creation of tailored offers for potential business partners
• Definition of the technical product requirements, concepts and new functions
02/2018 - 08/2018
Agile Projectmanager
Brandlisten GmbH (Internet and Information Technology, 10-50 employees)
PROJECT ROLE: IT PROJECT MANAGER

CONCEPTS: KEY ACCOUNT MANAGEMENT, CREATION OF TECHNICAL CONCEPTS AND ENSURING THE IMPLEMENTATION AND QUALITY - SAAS (CUSTOMER ENGAGEMENT SOFTWARE)

FOCAL POINTS: For their SaaS solution, the company needed support in the further development and support of their software, customer service and project management.

• Definition of the project goals and wishes of individual customers (requirements management)
• Creation of customer-specific project planning including roadmap
• Technical and advisory support for the customer in defining the requirements (SSO, core features, etc.)
• Budgeting and planning of financial and human resources
• Leading the development team (Scrum)
• Organization and moderation of the SCRUM meetings
• Recording of working times including billing (work logs)
• Prioritization of tasks and sprint monitoring
• GoLive setting of developments including roadmap
• Quality assurance of the software and customer requirements

Local Availability

Only available in Hamburg and 25 km around
ca. 35-40 Stunden/Woche
Profileimage by Marleen Kertscher Atlassian Experte // Agile Coach, Scrum Master, Product Owner, IT-Berater and IT-Projektmanager from Hamburg Atlassian Expert // IT-Consultant and IT-Projectmanagement // Digital Transformation and Finance
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