KYC - Remediation Specialist

Key Skills:
• Expertise in business administration, record keeping, planning, policies, procedures, researching, scheduling, and related responsibilities to ensure productive operations.
• Excellent written and verbal communication and interpersonal skills.
• Strong customer focus, Experience in recognition of customer needs and how to deliver an effective customer experience
• Ability to make positive contributions towards business improvement and teamwork
• Proven track record of meeting and exceeding targets
• Ability to work on own initiative, with minimum supervision
• Superior work ethic. Accustomed to long hours in pursuit of company goals.
• Organized and efficient. Skilled at managing multiple tasks with competing priorities.


Experiences:

UBS Wealth Management, London
1st Office (Advisor Office) Analyst & Integrator (July 2010 – February 2011)

Duties Included:
- Systematically reconciling client data on first Software (Adviser Office) client relationship system.
- Applying Generic knowledge of life, pensions and investment products and the advice process to ensure clients are correctly recorded.
- Use knowledge of client types to Record categorization.
- Integrating data between 1st Software and other systems within the bank.
- Sending out letters to clients informing them of their current client advisors and the portofolio of products held under their accounts.
- Reconciling values of the clients financial products with companies holding the policies.
- Client creation on 1st Software for clients whose accounts need to be renewed.
- Remediation of processes and client accounts.


Societe Generale Corporate & Investment Banking, London
Client Creation Officer (January 2010 – April 2010)

Worked as part of a Client Service Unit which provided a dedicated resource function by providing relationship management and operational support to the Key Clients of the Global Markets and Global Finance business lines in Europe.
Duties Included:
· Direct communication with London/Paris Front Office personnel in relation to their client creation requests
· To assist the Front Office in its legal and regulatory obligations for client due diligence
· Analyzing client legal framework and resolving client creation issues.
· Verifying the categorization of clients awarded by the Front Office is in accordance with the rules of MIFID.
· Performing single, multiple and mass creation of client accounts in the SGCIB Client Opening Workflow (SCOW) electronic system.
· Collaborating with the Middle and Back Office personnel in addition to KYC, Credit and Compliance teams if necessary, in relation to client creations.
· Provide active follow-up and support in relation to creation and validation status of client requests.
· Intermediary between Front Office personnel and KYC data management teams relating to changes on client information on the SGCIB referential database: corporate events, reviews, remediation.
· Involvement in workflow improvements: users testing, improvements requests
· Request for tools evolution in the framework of regulatory and/or process changes
· Proposals of process improvements
· Work in close relationship with the Paris CSU Client Creation team


JPMorgan Chase, Bangalore:
Member of KYC and Client on boarding team. (Oct ‘07 –Sept ‘08).


I was working as a part of the KYC team which was responsible for conducting due diligence on new and existing clients of the bank to assess the risk they pose to the bank and set up new account in the company’s data systems. Other duties included:
- Assisting in rolling client review programme to ensure client files are up-to-date (Remediation & Recertification).
- Liaising with Operations department regarding client set-up in data systems.
- Assisting in money laundering monitoring.
- Approving new client relationships in all parts of the business.
- Assisting the business to obtain information and documentation required to meet legal and regulatory money laundering identification -obligations.
- Classification of clients in accordance with FSA rules and MIFID.
- Desk-top investigation of client background.
- Dealing with enquiries from the business relating to all aspects of client approval.
- Screening Directors, Beneficiaries and other important individuals at the client for PEP and OFAC sanctions list.
- Producing summarized media report on negative information available on the client for the purpose of sponsorship by a sponsor (i.e., account owner or a senior member who could authorize the on-boarding of a new client.

Working within the investment banking operations division of the group allowed me to gain knowledge about various client types and got an understanding of their legal structures. The types of clients investigated and processed by me included Investment Funds, Fund of funds, Pension Funds, Investment Advisors/Managers, Corporates, Commercial Banks, Hedge Funds, SPVs, Asset Management Companies and Other Financial and Non-Financial institutions. My tenure of work as a Client On-boarder at JP Morgan and my recent postgraduate study in finance at the University of St Andrews, Scotland allowed me to develop an acute interest in FX, Fixed Income, Swaps and other important derivatives. The Products I generally dealt with during my time at JPMorgan were FX, FI, Interest Rate Derivatives and Equity Derivatives.