MA

Mohammad Ansari

available

Last update: 01.06.2019

Sterling Commerce (OMS) (Call Center for Commerce) (Web Store)

Company: HCL Technologies
Graduation: Master of Computer Application
Hourly-/Daily rates: show
Languages: English (Full Professional) | Hindi (Native or Bilingual)

Keywords

Call Centers Dojo Toolkit Administrative Operations Order Picking Java (Programming Language) Application Programming Interfaces (APIs) Architecture Sales Pricing Strategies Requirements Analysis + 5 more keywords

Skills

Hard working, High quality deliverable\'s and thrives for excellence professional with around 9 years of experience. Through exposure in all phases of requirement gathering, development, design and build. Successfully led full life cycle implementations in multi channel order capture, multi channel order fulfillment, order management, reverse logistics, etc.

Experience:-
Sterling Selling and Fulfillment Suite:-
• Having great exposure in IBM Sterling Commerce Architecture, configuration, customization and administration level knowledge.
• Highly hand on experience in Sterling OMS components, API\'s, User Exit, Agents, Service Oriented Architecture framework (Agent and Integration server) & related interfaces and configurations.
• Very strong command over new Sterling Web Call Center 9.5, Sterling Store Web 9.5 customization.

Have functional and technical knowledge in all Sterling Modules.


Sterling Business Center:-
• Sterling Business Center Configuration for Payments, Item and Pricing.
o Differential Extensibility
o Override Extensibility
o Designing new screens using designer workbench


IBM Call Center for Commerce 9.5 (Sterling Web Call Center - DOJO framework):-
• Web Call center UI customization includes:
o Creating new Editor, Wizard, screen and related task.
o Customizing out of the box screens.
o Creating Dashboard reports in Sterling Web Call Center using DOJO widgets.
o Creating file/report upload/download functionality in Sterling Web Call Center framework.

Project history

IKEA
Canadian Tire -CTC
NYCO
AmorePacific

Local Availability

Only available in these countries: India
Profileimage by Mohammad Ansari Sterling Commerce (OMS) (Call Center for Commerce) (Web Store) from Sterling Commerce (OMS) (Call Center for Commerce) (Web Store)
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