Keywords
Skills
A result driven professional with over 10 years of experience in Consulting, Technical Support and Project Coordination and over 6 years of experience in SAP Solution Manager. Adept in end-to-end software lifecycles using SAP Solution Manager 7.1 and 7.2 in large implementations. Hands on experience in Process Management, Test Management, ITSM, ChaRM and Technical Monitoring. Proven abilities in coordinating with teams during projects, guiding members & enabling knowledge sharing. Strong problem solving & technical skills coupled with confident decision making for enabling effective solutions leading to high customer satisfaction and low operational costs.
Project history
Implemented customised ITSM and ChaRM functionalities for various customers
Configured System monitoring for SAP and non-SAP systems and setup of OCC
Good knowledge on Focused Solutions
Good knowledge on new features of Solution Manager 7.2 SP3+