Program & Project Manager, Enterprise IT Architect

Pharma Wholesale, Alkmaar (NL)
Project Coordinator / Enterprise Architect
2016-2017

• ERP migration (Legacy to JD Edwards) and redesign of the complete IT infrastructure following a best-of-breed approach – Responsible as project coordinator for integration framework and enterprise architect
• Responsible for data migration from legacy to a central datahub for master data governance and distribution to several systems (ERP, CRM, Purchase Optimization, Warehouse, Customer Portal)

CCV Nederland, Arnhem (NL)
Project Coordinator
2016

• ERP / CRM migration (Navision to SAP S/4HANA & Microsoft CRM) – Responsible as project coordinator for data migration
• Definition of data domains and migration approach
• Management of Migration team using Talend Data Management platform for legacy data extraction, transformation and load preparation to SAP

Consumer Goods, EU
European Security Audit
2014 - 2015

• Project Manager for European security audit of IT infrastructure and business organization / processes based on ISO27001 framework
• Responsible for roadmap, planning & budget of assessment and evaluation activities
• Management of international audit team including US Information Security
• Reporting to global C-Level Management

• Project Manager for the migration of DACH cluster to European SAP CRM template (including ERP & BI integration) with more than 100 business users      
• Responsible for project definition, roadmap, planning & budget        
• Responsible for solution architecture, scoping, template validation, business requirement analysis and management in cooperation with functional stakeholders on regional and European level                
• Management of the IT project team (10+ consultants) and business project team (15+ BPEs, SMEs & key users)                            
• Management of external service providers           
• Coordination of data migration activities from legacy systems to European SAP template             

• Project Manager and Lead Business Analyst for the migration of private customer data as part of an overall migration program of the retail business
• Business requirement analysis and management in cooperation with functional professionals as well on the legacy as on the target side
• Change and configuration management

• Lead Business Analyst for sales processes with the implementation of the global OneCRM template with SAP CRM 7.0.
• Business process design and implementation of global territory management template
• Lead Consultant for the pilot implementations in North America and China

• CRM Team Lead and Project Manager as part of a European integration programme. Corporate template validation and enhancement for the integration of a new retail oriented subsidiary.
• Implementation of Trade Promotion Management, Quotation / Order Management and Activity and Account Management with CRM 7.0.
• Specification, Blueprinting and supervision for the implementation of an offline application for sales force support (easy order entry and activity management)

• Project Management for the roll out of new CRM Marketing & Campaign Management template throughout Europe including closed loop process for customer retention, customer segmentation and sales force activities.

• Functional Blueprint and Fit Gap Analysis CRM Sales for the Upgrade from CRM 5.2 to CRM 2007 (6.0)

• Project Management for the implementation and roll out of CRM quotation management for the region Central South Europe. Alignment, specification and configuration of the quotation process in SAP CRM 5.2.  

• Project Management for the template roll out of CRM Internet Sales (CRM 5.2) in Latin & South America including specification and supervision of local enhancements and developments.

• Project Management for European implementation and roll out of SAP Enterprise Portal based B2B portal including integration of Internet Sales and BW reporting: Business consulting and supervision of development, coordination of realization and implementation in 20 European countries

• Project Management for Internet Sales roll out Japan: Supervision of development, coordination of realization and implementation of B2B web order platform for Japan within the scope of a new global release

• Project management within the scope of the integration of a new search technology for the corporate web presence worldwide using the Google business solution “Google Search Appliance”

• Project management and development supervision addressing the specification and implementation of mobile web applications. Usability analysis of services on mobile devices
• Process design of a mobile billing solution

• Consulting and project management in the context of different e-business and CRM projects
• Specification, prototyping and presentation of new online products and services (e.g. routing and travel services)
• Defining internationalization and commercialization concepts of e-business and mobile applications

• Assistant to the project manager for designing the future offering of telematics services within the Volkswagen Group
• Coordination of the requirement analysis in cooperation with different stakeholders (marketing, customer service, IT and R&D)
• Definition and synchronisation of product concepts to meet the requirements of the different brands within the Volkswagen Group