IT Consultant and Interim Manager

Relevant acomplishments

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Retail (SAP & Non SAP)
Aldi Services Sarl –Preparation of a pilot for the implementation of SAP Retail                                                                2016-2017

• Follow-up of the realisation of specific requirements for France
• Identifying adjustments of the business processes for the new system
• Coordinating functional and integration tests
• Organising Key-User training

Aldi Services Sarl– Introduction of new POS-Terminals                                                                                                                      2006

• Selecting the new POS-Terminal to implement
• Investigating the possible solutions to integrate the new POS-Terminals with the cash register system
• Validating in production the new POS-Terminals integration in selected shops
• Scheduling the implementation of the new Hardware in close cooperation with the supplier
• Coordinating the training of the staff in charge of deploying the new POS-Terminals

Aldi Services Sarl –Implementation of a new Cash register and shop management systems                                         2015-2016

• Coordinating the functional tests and the finalisation of the translation of the software-screens in French
• Validation in production of the new functionalities and of the integration in selected shops
• Coordinating the training and the support for the staff in charge of deploying the new systems
• Planning and following up the deployment of the new systems in 900 shops

IT Organisation
Aldi Services Sarl –Development and organisation of the IT-Support team                                                                                   2016

• Identifying the skills and competences required for efficiently providing IT-support
• Recruiting new collaborators with the needed competences
• Redefinition of roles and responsibilities of the team-members
• Adjusting the IT-Support team in order to provide an improved service to the organisation

DB Schenker Logistics – Reorganisation of the IT-Helpdesk                                                                                                               2008

• Evaluating the Helpdesk-System to be implemented
• Integrating the new Helpdesk-System in the adjusted IT-support processes
• Redefinition of roles and responsibilities of the team-members
• Communicating new options to reach IT-support to all concerned users
• Following up go live of the new system and monitoring quality of the new processes’ implementation

Panalpina Asia-Pacific – Set-up and Organisation of the IT-Support team                                                                          2000-2004

• Identifying the skills and competences required for efficiently providing IT-support
• Recruiting new collaborators with the needed skills and competences
• Further developing skills of available collaborators
• Introducing new rules and processes to provide 24/7 IT-support for critical systems
• Adjusting the IT-Support team to the changing business requirements in the Region

Change Management, Mergers & Acquisitions, IT-Strategy
DB Schenker Eurocargorail – Rail Transport – Change-Management                                                                                    2014-2015

• Analysing existing train departure/arrival data entry processes
• Identifying possible process-improvements and adjusting them when needed after implementation
• Defining appropriate indicators to monitor the process implementation
• Introducing the new processes in production and monitoring the quality of their implementation

DB Schenker Logistics – Land Transport – Due Diligence and Integration of Spain-TIR                                                               2007

• IT Due Diligence prior to Spain-TIR takeover
• Preparing technical integration of Spain-TIR IT before official announcement of the merger
• Coordinating the technical integration with Schenker and Spain-TIR IT-experts
• Selecting the target systems for the new Schenker-Spain-TIR organisation
• Coordinating and following up the adjustment of the IT-security to the standards of the Schenker Group

Panalpina Asia-Pacific – Air- and Sea Freight/Logistics – Introduction of strategic IT-Planning                                      2002-2004

• Participating to the development of the group IT-strategy and of the regional business strategy
• Coordinating the introduction of a top-down and bottom-up approach for the development of the regional IT-strategy and the resulting business plan
• Controlling IT-Budgets in the region to ensure the implementation of the business plan

Analysis of requirements, software development
DB Schenker Logistics – Land Transport – Proof of concept Oracle Transport Management System (TMS)                           2012

• Ensuring clear and complete presentation of requirements catalogue to the project consultants
• Coordinating gap analysis between requirements catalogue and Oracle TMS
• Providing necessary support to the Oracle consultant for the preparation of the prototype
• Organising the presentation of the prototype to the users and analysing feasibility of the solution

DB Schenker Logistics – Land Transport – Requirements catalogue for Transport Management System (TMS)        2011-2012

• Managing the creation of the requirements catalogue for a new TMS for Land Transport (identified gaps to the requirements catalogue of a solution under development)
• Organising workshops to introduce processes of the requirements catalogue under development and to identify potential gaps for the participating countries
• Defining the methodology for the specification of the identified gaps
• Preparing the requirements catalogue (identified gaps) for a cost estimation
• Close cooperation with the selected supplier for the estimation of the development costs

DB Schenker Logistics – Land Transport, Air and Sea Freight – Customer applications                                                               2008

• Working with customers to define their requirements
• Coordinating the developments and the integrations of customer order entry systems (online, EDI, xml)
• Ensuring implementation of a portal for the exchange of documents with the customers
• Organising end-user trainings and support for the implementation of the new systems

Transport and Logistics
DB Schenker Logistics – Logistics – Golive customer logistic operations                                                                                         2008

• Working with the customer to understand his requirements and logistic processes
• Selecting  the Warehouse Management System (WMS) to implement with the logistic experts
• Coordinating the configuration and implementation activities
• Ensuring smooth integration of the WMS with existing systems, with the customer and his business partners
• Supporting logistics operations and customer for the productive start of the operations
• Improving IT-support and IT-service processes between involved parties (IT-France, IT-Spain, Customer)

DB Schenker Logistics – Customs – Implementation of DELTApass via Conex                                                                               2007

• Selecting the target system architecture (Centralized with access via Citrix)
• Ensuring integration with the systems in use (TMS, SAP)
• Adjusting business processes to work with DELTApass
• Organising end-user trainings and support for the implementation of the new system

DB Schenker Logistics – Land Transport, Air and Sea Freight –TMS-Implementation in Portugal / Marocco           2006 & 2008

• Identifying the adjustments necessary for the local processes and legal requirements
• Coordinating the necessary developments
• Ensuring integration of the TMS with the other systems in use (Customs, SAP)
• Adjusting business processes to work with the new system
• Organising end-user trainings and support for the implementation of the new TMS

More Technical projects (System, LAN, WAN)
Panalpina Asia-Pacific – , Air and Sea Freight/Logistics – Start of operations in India / Philippines                           1999 & 2001

• Deciding on the technical solution to implement
• Selecting suppliers for the various requirements (Hardware, Service, WAN…)
• Coordinating and recruiting collaborators for the local IT-support
• Planning the start of operations under due consideration of the local constraints
• Coordinating the implementation of SAP and of the Panalpina TMS
• Organising end-user trainings and on-site support for the start of operations

Panalpina Asia-Pacific –TOIP implementation in India / China                                                                                                         1999

• Investigation of the opportunity in an environment of high phone costs
• ROI based on a technical solution already in use in the group
• Taking India and China legal constraints into account
• Solution in India not integrated with the local telephone systems, elsewhere in the group, TOIP routers connected to the local telephone systems

Professional Experience

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Cadres en Mission                                                                                                                     since 04/2017
IT Interim Manager and Consultant (IT Organisation, Project and Change Management)

Aldi Services Sarl                                                                                                               06/2015 – 03/2017
Subsidiary of Aldi-Nord, one of the leading retail company in Europe with 53.000 employees in 9 countries, based in Dammartin en Goële (FR).
Head of IT – France

• Development and organisation of the IT-Department to deliver IT-Services (projects and support) for 5’000 users
• Coordination of the deployment of a new point of sales system
• Evaluation of technical solution and planning of the deployment of new payment terminals
• Preparation for the implementation of SAP for Retail in a pilot company
• Coordination of update or replacement of IT systems in France: Material Management, Accounting, HR…

DB Schenker                                                                                                                      06/2004 – 06/2015
Subsidiary of Deutsche Bahn, multinational logistics company, headquartered in Germany. 95’000 employees worldwide in more than 70 countries.
Leiter Digitalisierungsprogramm – DB Schenker Rail – Head Office French subsidiary in Paris, FR                             10/2014 – 06/2015

• Responsible for the implementation of new IT Systems: Customer Orders, Production, HR etc.

Head of Demand Management – DB Schenker Logistics – Head Office in Essen/Gothenborg, DE/SE             08/2011 – 07/2014
Size of the team: Up to 12 internal and external resources

• Responsible for the definition of the requirements, in close collaboration with the business partners, of an administrative software for land-transport in Europe, for a basis of 15’000 users
• Managing supplier relationships and coordinating their activities
• Ensuring enhancement, configuration for the implementation of IT systems for Corporate Land organisation

Regional Head of IT – DB Schenker Logistics – Region Europe West Head Office in Gennevilliers, FR            03/2006 – 07/2011
Head of IT – Schenker SA ( in addition to the Regional position)                                                                             09/2007 – 07/2011
Region Europe West, 10 countries in Europe, in Africa and in the Caribbean, 4500 users supported by 100 IT professionals.
Schenker SA, 1300 users supported by 27 IT professionals.

• Managed development and implementation of web-solutions (PC or Mobile) for customers: on-line ordering, track & trace, EDI, BI-reporting, collaborative spaces etc.
• Permanently upgraded IT systems meeting new business requirements or to improve productivity
• Set up a regional warehouse management system based on corporate standards allowing substantial savings (20%)
• Analysis and development for new systems implementations (TMS, SAP, WMS) in the region
• Performed due-diligence as well as IT integration for merger and acquisition operations
• Prepared IT budgets for the region, and controlled their execution: expenses of 20M€  and investments of 5M€ in 2011
• Constantly improved IT security and defined an appropriate disaster recovery plan

Software Implementation Manager – DB Schenker Logistics –Head Office in Essen, DE                                   06/2004 – 02/2006

• Responsible for the technical implementation of a new enterprise solution for freight forwarding operations in Germany

Panalpina Management Ltd                                                                                             07/1990 – 05/2004
Multinational freight forwarding company, headquartered in Switzerland. More than 12’000 employees worldwide in more than 74 countries (2004).

Regional Head of IT Asia Pacific - Regional Centre Asia Pacific in Singapore and Hong Kong                            05/1999 – 04/2004
Asia Pacific, 1’700 employees in 13 countries.
In charge of 50 IT professionals in the region, 12 with a direct reporting line

• Successfully set up a regional IT structure, recruiting qualified personnel to deliver IT services to a base of 1’400 users
• Organized Service Management for hosted Systems (SAP, TMS, e-mail) and Infrastructures (WAN, Datacentre, Servers)
• Investigated innovative and cost effective solutions, ensuring implementation of Voice over IP or centralizing servers
• Defined regional IT budgets and business plans, and controlled their execution
• Designed regional IT strategies and policies and defined IT standards helping to improve the operational efficiency

Technical Project Manager - Corporate Head Office in Basel, CH                                                                            06/1994 – 04/1999
Size of the team: 4 people

• Analyzed, planned and realized the “Invoicing, quotation and tariff” modules of a new in house developed TMS
• Contributed to the definition of development standards for software analysis and development

Analyst Programmer – Product Responsible - Corporate Head Office in Basel, Switzerland                             07/1990 – 05/1994

• Analyzed, developed, implemented worldwide, and trained users for accounting and invoicing software
• Installed and migrated systems, including software and data from IBM S36 to IBM AS400 and RS6000

Schaeffer Engineering                                                                                                         09/1989-07/1990
Factory implementations services as well as IT solutions and services for the textile industry, in Pfastatt (FR).
Analyst Programmer – Technical Project Manager                                                                                                    09/1989 – 07/1990

• Studied and implemented a Network of PC based office systems including Fax and Mainframe connexion
• Developed production management systems for the textile industry, programmed in BAL