Keywords
Skills
? Banking
? Insurance
? Learning
? Project Management Methodologies: Prince2 and Scrum
? Business Process Analysis
? Gathering Specifications
? Team Management and Motivation
? Stakeholders Management
? Management off-shore teams
? SDLC
? Customer Support
? Web and Mobile
? Prototyping Tools: iRise
? Issues Management Tools: Kanban and TFS
? SQL
? MS Office
? Visio
? Cloud
? Insurance
? Learning
? Project Management Methodologies: Prince2 and Scrum
? Business Process Analysis
? Gathering Specifications
? Team Management and Motivation
? Stakeholders Management
? Management off-shore teams
? SDLC
? Customer Support
? Web and Mobile
? Prototyping Tools: iRise
? Issues Management Tools: Kanban and TFS
? SQL
? MS Office
? Visio
? Cloud
Project history
WiZink Bank ? Madrid ? September 2017 – May 2018
Cards Banking
Migration Senior Project Manager/Analyst (contractor)
Management of 12 small to medium Data Migration Projects to support business migration from Barclaycard Spain and Portugal into WiZink, i.e.: Data Warehouse, Complaints, Anti-Money Laundering and Voice calls. Liaise with Business, IT Teams in Barclaycard UK & Spain and third parties to ensure requirement documents and plans are produced and signed-off meeting established criteria. Follow-up the plans to ensure milestones are reached and take the corrective actions to guarantee final Go Live date. Develop and validate Microsoft Excel macros for data migration and financial conciliation.
Professional achievements
Technology Solutions for Travel and Leisure
Senior Project Manager (contractor)
Implementation of SAP Success Factors Learning Management System module in Amadeus IT Group. worldwide (195 countries) at once. Coordination of the different project streams and ultimate responsible for the project plan, scope, risks and deliverables. Keep relationship with internal customer and focus on change and internal selling of the solution. Management of internal and external resources, preparation of workshops and presentations for Steering Committee Meetings. Management of very different customer expectations from very automate and mature management of learning to manual management.
Professional achievements
AON SPAIN? Madrid ? September 2013 – September 2016
Insurance Brokerage
Senior Business Analyst (contractor)
Reporting to AON US BA head, Business Analyst in a project to implement AuMine, a global AON product, in Spain and Portugal. Analyse and document business process and business requirements. Liaison between users in Spain and Portugal with development teams in India, Argentina and USA. Change management to support project adaptation to evolution of current systems. Developing prototypes in iRise, introducing new designed proposals to users, engineering and quality teams. Coordination of migration teams in Spain and USA. Analysis of current interfaces and designing of the new ones.
Professional achievements
Financial Consultancy
Senior Project Manager
Nov 2012 – April 2013 – RBS – Management of the Data Analytics team in a project to collect all the required information about PPI. Team of 14 from the bank, Sopra and other consultancies.
Sep 2012 – Oct 2012 – Internal project to create a Sopra Agile Handbook. The project was run in Scrum and I worked as a team member.
Professional achievements
Global provider of financial information and tailored financial products on web and mobile environment
Project Manager – Business Consultant
Management of full SDLC in financial front-end projects at some of the top tier financial institutions in Spain, Portugal and Latin América. Coordination of resources locally and off-shore: Santiago de Chile, Frankfurt, Zürich and London. Provide technical support to sales department by gathering requirements from customer, identifying risks, assisting in contract negotiations and coordinating communication with customer along the project. Post-implementation support: issue management using Kanban, and looking for new opportunities.
Professional achievements
Consultancy and IT services, part of IBM Global Services
Project Manager at ISBAN (Banco Santander Group)
Part of implementation management team of Partenon (banking platform of Santander Group) in Openbank (internet bank of Santander Group), both back-end and a new front-end.
Prior positions: https://www.linkedin.com/in/munozalfredo/
Cards Banking
Migration Senior Project Manager/Analyst (contractor)
Management of 12 small to medium Data Migration Projects to support business migration from Barclaycard Spain and Portugal into WiZink, i.e.: Data Warehouse, Complaints, Anti-Money Laundering and Voice calls. Liaise with Business, IT Teams in Barclaycard UK & Spain and third parties to ensure requirement documents and plans are produced and signed-off meeting established criteria. Follow-up the plans to ensure milestones are reached and take the corrective actions to guarantee final Go Live date. Develop and validate Microsoft Excel macros for data migration and financial conciliation.
Professional achievements
- Management of several projects in parallel
- Coordination of different teams with different priorities
- Development of complex Excel macros
Technology Solutions for Travel and Leisure
Senior Project Manager (contractor)
Implementation of SAP Success Factors Learning Management System module in Amadeus IT Group. worldwide (195 countries) at once. Coordination of the different project streams and ultimate responsible for the project plan, scope, risks and deliverables. Keep relationship with internal customer and focus on change and internal selling of the solution. Management of internal and external resources, preparation of workshops and presentations for Steering Committee Meetings. Management of very different customer expectations from very automate and mature management of learning to manual management.
Professional achievements
- Implementation of a new solution worldwide
- Focus on Change Management
- Cloud technology
AON SPAIN? Madrid ? September 2013 – September 2016
Insurance Brokerage
Senior Business Analyst (contractor)
Reporting to AON US BA head, Business Analyst in a project to implement AuMine, a global AON product, in Spain and Portugal. Analyse and document business process and business requirements. Liaison between users in Spain and Portugal with development teams in India, Argentina and USA. Change management to support project adaptation to evolution of current systems. Developing prototypes in iRise, introducing new designed proposals to users, engineering and quality teams. Coordination of migration teams in Spain and USA. Analysis of current interfaces and designing of the new ones.
Professional achievements
- Analysis of insurance business from high level to detail
- Use of SQL and Toad to query SQL Server and Oracle databases
- Use of iRise, software prototyping product used to create simulations of business software
- Use of TFS as a tool to manage issues across different teams
Financial Consultancy
Senior Project Manager
Nov 2012 – April 2013 – RBS – Management of the Data Analytics team in a project to collect all the required information about PPI. Team of 14 from the bank, Sopra and other consultancies.
Sep 2012 – Oct 2012 – Internal project to create a Sopra Agile Handbook. The project was run in Scrum and I worked as a team member.
Professional achievements
- Management of difficult stakeholders in different locations
- Hands-on in Scrum
Global provider of financial information and tailored financial products on web and mobile environment
Project Manager – Business Consultant
Management of full SDLC in financial front-end projects at some of the top tier financial institutions in Spain, Portugal and Latin América. Coordination of resources locally and off-shore: Santiago de Chile, Frankfurt, Zürich and London. Provide technical support to sales department by gathering requirements from customer, identifying risks, assisting in contract negotiations and coordinating communication with customer along the project. Post-implementation support: issue management using Kanban, and looking for new opportunities.
Professional achievements
- Manage of several concurrent projects
- Manage end to end projects by using methodologies: Waterfall, Prince2 and Agile (Scrum)
- Deep knowledge of financial markets and complex financial products: derivatives, CFD’s, FX, Funds
- Management of Digital Mobile Projects: Iphone, Ipad, Android and Blacberry
Consultancy and IT services, part of IBM Global Services
Project Manager at ISBAN (Banco Santander Group)
Part of implementation management team of Partenon (banking platform of Santander Group) in Openbank (internet bank of Santander Group), both back-end and a new front-end.
Prior positions: https://www.linkedin.com/in/munozalfredo/
Local Availability
Only available in these countries:
Spain
Flexible to work abroad whenever I can retunr on weekends to Spain
