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Bettina Fernandez

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Last update: 19.07.2018

Customer service spanish

Graduation: Coach Ontològico Profesional
Hourly-/Daily rates: show
Languages: English (Limited professional) | French (Elementary) | Portuguese (Elementary) | Spanish (Native or Bilingual)

Attachments

cv_bettina_rosalia_fernandez.docx.pdf

Skills

As Teleworker and Administrative, with national and international experience in telemarketing, at. al cte, sales, coord. of groups and training, social networks, my goal is to get to work in this company to contribute with my skills and work experience to the growth of the same from my home. I have 14 years of telecommuting experience.
Experience



Customer and administrative attention -Empresa Instalabs.March 2017- Actual
Instalabs offers you a marketing service that allows you to attract 100% REAL and INTERESTED followers in your business or brand throughout the day, every day, all year.


Sertelfin and Telcoinver. Spain January 2018-March2018
Database update companies. Billing Customer Support.
Coordination appointments for sales closings. Armed reports.


China Import: Lightinthebox- Amazon- Ebay
(IT / Technology)
Customer Service Company China Sep 2013 - 2017
Customer Service, Collections, shipping logistics. Office tasks .


Jordi Electronics
(Energy)
Data entry Jul 2013 - 2015

Database update companies, contact person inquiry, mail and call to it for product presentation


Solutions -Webinars-videoconf
(IT / Technology)
Teleoperadora Soluciones -Webinars-videoconf May 2013 - Currently
Spain
Recruitment of Companies, Universities in different countries: Spain -Chile- Argentina, presentation of services. Sending information, monitoring and closing-


Study of Lawyers and Advisors. Spain
(Legal)
Administrative secretary . Jun 2010 - Currently
Argentina
Administrative tasks . Telecobranzas. Management for new Customers. Contracts Compensation. Advisory . Attention to the cte .Comunity Manager in cte pages with different activities.


Conexiona Spain
(Consultancy)
International Administrative Staff Jan 2010 - Jul 2011
Spain
Administrative Ctes. Outgoing and incoming calls. Contracts Management, ctes. I manage social networks.


Global Ges
(Telecommunications)
Telemarketer from home May 2009 - May 2010
Argentina
Sales of Adsl, Lines + Digital TV to the Spanish market. Administrative tasks. Attention to the cte. Group management, general coordinator with people in different places. Training of groups in sales techniques and use of certain programs through Skype. Management in social networks of company promotions etc.
6 People in charge.

Orange
(Telecommunications)
Teleoperadora desde casa Jul 2008 - Apr 2009
Argentina
Sales telemarketing tasks, Adsl + calls + line + digital TV to the Spanish public .Data entry.
15 People in charge.

Jazztel
(Telecommunications)
Teleoperadora desde casa Mar 2008 - May 2008
Argentina
Telemarketing tasks, sale of Adsl + lines + calls + digital TV products to the Spanish public. Group management, general coordinator with people in different places. Training of groups in sales techniques and use of certain programs through Skype. Management in social networks of company promotions etc.
10 People in charge.

Disk Network TV
(Media)
Telemarketing from home Nov 2007 - Feb 2008
Argentina
All directed to the market of Usa, attention to the cte, sales of the product and service.


Cetelem Bank -Spain
(Banking / Financial)
Telephone operator from home Oct 2007 - Jan 2008
Argentina
Attention to the cte, sales of card insurance. Online validation delegator .Data entry.


Movistar
(Telecommunications)
Administrative-Cater Express Aug 2004 - Apr 2007
Argentina
movistar (telefonica moviles argentina) 2004 to the present
back office, migrations tdma to gsm, cater express.
cater domiciliario .Data entry.Antencion to the cte in habilitations of new terminals and description of the service. Terminal sales telephonically. Describer interviews and audits.


SUD Corporation
(Other)
Instrutora-Telemarketing Apr 2003 - May 2004
Chile
Instructor and coordinator, Telemarketing.Data entry. Preparation of reports, statistics, audits.


Teletech Argentina .Banca Santander Serfin Mexico
(Banking / Financial)
Customer service in Mexico- Responsible for Cred Aug 2002 - Nov 2002
Argentina
Customer service in Mexico. Counseling and sales of Credit Cards of the Bank.


Garbarino
(Commerce)
Administrative, Sales. Jun 2001 - Apr 2002
Argentina
Counter and administrative saleswoman in the area of ??Credits, Collections, Claims, etc.


Telephone of Argentina
(Telecommunications)
Attention to clients of Pymes. Telemarketing. Feb 2001 - May 2001
Argentina
Administration and attention of clients in the Department of Pymes. Telemarketing.


C.R.E
(Telecommunications)
ADMINISTRATIVA-TELEMARKETING Jan 2001 - May 2003
Argentina
Administrative tasks, attention to the public. Intructora. Recepcion.Telemarketing.
 

Project history

INTALABS TEAM - SERGIO MILES 
*Whatsapp: +34665874575
*Instagram: @instalabsofficial
*Website:http://instalabs.co

lightinthebox.com 
Supervisor : Franvi Fei 
liufeifei@lightinthebox.com  - 

Highest rating on upwork and recommendations.
 

Local Availability

Only available in these countries: Argentina
Full time - 10 hours .
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