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Last update: 20.09.2021

Global Senior Consultant for Salesforce.com/Veeva

Company: KOBISION
Graduation: Bachelor of Arts - International Management
Hourly-/Daily rates: show
Languages: German (Native or Bilingual) | English (Full Professional) | Spanish (Native or Bilingual)

Attachments

CV_Janine Kochem.pdf

Skills

Areas of Expertise
 
  • Requirement gathering, from feasibility assessment to CRM implementation.
  • Building the bridge between Business & IT
  • Analysis and creation of global standard templates
  • Coordination & execution of deployment, testing and training phases (incl. TtT)

Experienced professional with more than 10 years of experience in Commercial Transformation projects, primarily in Life sciences industries.
I participated in many global implementation and transformation projects, supported by in-depth skills in Salesforce/Veeva and working with Agile frameworks.
I have experience in the end-to-end project lifecycle, from design, build, test and training

Project history

Novartis GmbH
July 19  - current

Amgen GmbH, Deloitte Digital             Industry: Biotech/Pharmaceutical
Jan. 19 – July 19                  Roll-Out of Salesforce.com / Veeva CRM incl. Interface to MDM & OneKey
Full-lifecycle Implementation – Greenfield
Project Role                           Senior Salesforce.com/Veeva Deployment Lead
Country                                  Germany, Switzerland, Austria, Greece, Belux, Russia, Czech Republic, Adria, Hungary, Slovakia, Romania, Bulgaria
                     
Task & achievements
  • Local Requirement Design
  • Cutover & Hypercare Lead
  • Creation of User-Stories
  • On site User Acceptance Test execution
  • Support and Coordination of local data preparation
  • Coordination and Support of pre- and post go-live activities
  • On-site training support for End- and Key User
 
Bionorica SE, EC4U Consulting           Industry: Pharmaceutical
Oct. 18 – January 19            Roll-Out of Salesforce/Veeva CRM & CLM
Full-lifecycle Implementation – Greenfield
Project Role                           Senior Consultant
Countries                               Germany, Austria, Ukraine, Russia 
                     
Task & achievements
  • Demonstration of system functionalities, Analysis & Solution design of requirements
  • Support of process redesign and restructure
  • Project coordination, organization of Sprints, Defect Lists, coordination of Team members
  • Creation of documentation
  • Supporting System configuration

Company:
Merz Pharma GmbH

April 18 – June 18                Roll-Out of Salesforce.com / Veeva incl. Interface to MDM and ext. Address Pool
Full-lifecycle Implementation – Brownfield
Project Role                           IT Project Lead
Country                                  United Kingdom 
User number                         45-50
Task & achievements
  • On site requirement gathering
  • Analysis, Solution design
  • Project preparation, coordination of Team member
  • Creation of Business Blueprint, URS, FS
  • Realization, Mapping
  • Preparation and execution of Test Materials (OQ, PQ)
  • On site User Acceptance Test execution
  • Final preparation incl. preparation of Training Materials
  • Go live
  • On site Train-the Trainer Training and Assisting End-User Training

                    
Feb. 18 – June 18                 Roll-Out of Salesforce.com / Veeva incl. Interface to MDM and ext. Address Pool

Full-lifecycle Implementation – Brownfield
Project Role                           IT Project Lead
Country                                  Austria
User number                         30
Task & achievements
  • On site requirement gathering
  • Analysis, Solution design
  • Project preparation, coordination of Team member
  • Creation of Business Blueprint, URS, FS
  • Realization, Mapping
  • Preparation and execution of Test Materials (OQ, PQ)
  • On site User Acceptance Test execution
  • Final preparation incl. preparation of Training Materials
  • Go live
  • On site Train-the Trainer Training and Assisting End-User Training

                     
Feb. 18 – June 18                 Roll-Out of Salesforce.com/Veeva incl. Interface to SAP, MDM & Ext. Address Pool

Full-lifecycle Implementation – Greenfield
Project Role                           IT Project Lead
Country                                  Switzerland
User number                         30-35
Task & achievements
  • On site requirement gathering
  • Analysis, Solution design
  • Project preparation, coordination of Team member
  • Creation of Business Blueprint, URS, FS
  • Realization, Mapping
  • Preparation and execution of Test Materials (OQ, PQ)
  • On site User Acceptance Test execution
  • Final preparation incl. preparation of Training Materials
  • Go live
  • On site Train-the Trainer Training and Assisting End-User Training

                     
March 17 – July 17               Roll-Out of Salesforce.com

Full-lifecycle Implementation – Brownfield
Project Role                           IT Project Lead
Country                                  Mexico & Central America
User number                         180 - 200
Task & achievements
  • On site requirement gathering
  • Analysis, Solution design
  • Project preparation, coordination of Team member
  • Creation of Business Blueprint, URS, FS
  • Realization, Mapping
  • Preparation and execution of Test Materials (OQ, PQ)
  • On site User Acceptance Test execution
  • Final preparation incl. preparation of Training Materials
  • Go live
  • On site Train-the Trainer Training and Assisting End-User Training

                     
Jan. 17 – March 17               Roll-Out of Salesforce.com / Veeva

Full-lifecycle Implementation – Greenfield
Project Role                           IT Project Lead
Country                                  Colombia
User number                         25 - 30
Task & achievements
  • On site requirement gathering
  • Analysis, Solution design
  • Project preparation, coordination of Team member
  • Creation of Business Blueprint, URS, FS
  • Realization, Mapping
  • Preparation and execution of Test Materials (OQ, PQ)
  • On site User Acceptance Test execution
  • Final preparation incl. preparation of Training Materials
  • Go live
  • On site Train-the Trainer Training and Assisting End-User Training

                     
Dec. 16 – Feb. 17                  Roll-Out of Salesforce.com / Veeva incl. Interface to SAP BI
Full-lifecycle Implementation – Greenfield
Project Role                           IT Project Lead
Country                                  Argentina
User number                         90-95
Task & achievements
  • On site requirement gathering
  • Analysis, Solution design
  • Project preparation, coordination of Team member
  • Creation of Business Blueprint, URS, FS
  • Realization, Mapping
  • Preparation and execution of Test Materials (OQ, PQ)
  • On site User Acceptance Test execution
  • Final preparation incl. preparation of Training Materials
  • Go live
  • On site Train-the Trainer Training and Assisting End-User Training

                     
Sept. 16 – Nov. 16                Roll-Out of Salesforce.com / Veeva incl. Interface to SAP BI

Full-lifecycle Implementation – Greenfield
Project Role                           IT Project Lead
Country                                  United Arab Emirates - Dubai
User number                         30 – 35
Task & achievements
  • On site requirement gathering
  • Analysis, Solution design
  • Project preparation, coordination of Team member
  • Creation of Business Blueprint, URS, FS
  • Realization, Mapping
  • Preparation and execution of Test Materials (OQ, PQ)
  • On site User Acceptance Test execution
  • Final preparation incl. preparation of Training Materials
  • Go live
  • On site Train-the Trainer Training and Assisting End-User Training

                    
January 16 – April 16           Roll-Out of Salesforce.com / Veeva incl. Interface to SAP BI

Full-lifecycle Implementation - Greenfield 
Project Role                           IT Project Lead
Country                                  Benelux
User number                         45 - 50
Task & achievements
  • On site requirement gathering
  • Analysis, Solution design
  • Project preparation, coordination of Team member
  • Creation of Business Blueprint, URS, FS
  • Realization, Mapping
  • Preparation and execution of Test Materials (OQ, PQ)
  • On site User Acceptance Test execution
  • Final preparation incl. preparation of Training Materials
  • Go live
  • On site Train-the Trainer Training and Assisting End-User Training

                     
Sept. 15 – Dec. 15                Roll-Out of Salesforce.com / Veeva incl. Interface to SAP BI

Full-lifecycle Implementation - Greenfield 
Project Role                           IT Project Lead
Country                                  Italy
User number                         40 - 45
Task & achievements
  • On site requirement gathering
  • Analysis, Solution design
  • Project preparation, coordination of Team member
  • Creation of Business Blueprint, URS, FS
  • Realization, Mapping
  • Preparation and execution of Test Materials (OQ, PQ)
  • On site User Acceptance Test execution
  • Final preparation incl. preparation of Training Materials
  • Go live
  • On site Train-the Trainer Training and Assisting End-User Training

                     
June 15 – Sept. 15                Roll-Out of Salesforce.com / Veeva

Full-lifecycle Implementation - Greenfield 
Project Role                           IT Project Lead
Country                                  Australia
User number                         65-70
Task & achievements
  • On site requirement gathering
  • Analysis, Solution design
  • Project preparation, coordination of Team member
  • Creation of Business Blueprint, URS, FS
  • Realization, Mapping
  • Preparation and execution of Test Materials (OQ, PQ)
  • On site User Acceptance Test execution
  • Final preparation incl. preparation of Training Materials
  • Go live
  • On site Train-the Trainer Training and Assisting End-User Training

  Jan 16 – July 18                    Implementation of a Master Data Management Tool (MDM) as an Interface between SAP ERP, Salesforce.com and other Marketing Applications
Full-lifecycle Implementation - Greenfield
Project Role                           Responsible for Interface between Salesforce.com and MDM / Sub-Project Lead
Country                                  EMEA & APAC Region
User number                         200 - 230
Task & achievements
  • Design of E2E process, requirements, user stories, MDM customer structure
  • Alignment with legal & compliance teams US & EMEA
  • Conceptual and logical model design (in collaboration with US team)
April 16 – October 16          Project: Global Implementation of Standard SAP System Template
Full-lifecycle Implementation - Greenfield
Project Role                           SAP SD / Salesforce.com Responsible
Country                                  Italy, France, Benelux
User number                         130 - 150
Task & achievements
  • On site requirement gathering
  • Analysis & Solution design with focus to existing Salesforce.com Templates, Interfaces between Salesforce.com / SAP / MDM
  • Participation in project preparation
  • Business blueprint for SAP SD and Salesforce.com relations
  • Participation in Realization, Mapping
May 16 – Dec. 16                 Project: Customer Master Data Interface from Salesforce.com to SAP
Project Role                           IT Project Lead
Country                                  Spain
Task & achievements
  • Coordination of external architects on both sides
  • Analysis, Solution design & E2E process evaluation
  • Project preparation
  • Preparation and execution of Test Materials (OQ, PQ)
  • On site User Acceptance Test execution
  • Final preparation incl. preparation of Training Materials
  • Go live
  • On site Train-the Trainer Training and Assisting End-User Training
June 16 – Sep. 16                 Project: Salesforce.com integration to Veeva
Project Role                           IT Project Lead
Country                                  USA - Raleigh
User number                         230 - 240
Task & achievements
  • Transition of Data and Process Solution from Salesforce.com to Veeva
  • On site gathering of new requirements
  • Analysis, Solution design
  • Project preparation, coordination of Team members
  • Realization, Mapping
  • Preparation and execution of Test Materials (OQ, PQ)
  • On site User Acceptance Test execution
  • Final preparation incl. preparation of Training Materials
  • Go live
  • On site Train-the Trainer Training and Assisting End-User Training
February 16 – July 16           Project: Global Implementation of Standard SAP ERP System Template
Full-lifecycle Implementation - Greenfield 
Project Role                           Global Integration Manager
Country                                  Spain
User number                         45 - 50
Task & achievements
  • Intervention in requirement gathering
  • Supervision of project stakeholders
  • First contact person for project stakeholders
  • Creation of Business Blueprint, URS, FS
  • Preparation and execution of Test Materials (OQ, PQ)
  • On site User Acceptance Test execution
  • Final preparation incl. preparation of Training Materials
  • Go live
  • On site Train-the Trainer Training and Assisting End-User Training
  July 15 – February 16           Project: Global Implementation of SAP Processes for Medical Devices
Full-lifecycle Implementation - Greenfield 
Project Role                           Global Lead SAP CS
Country                                  Global - Project-Location: Phoenix, USA
User number                         250 - 260
Task & achievements
  • Requirement gathering & evaluation in Project Team
  • Analysis, Solution design together with other Team Members
  • Creation of Business Blueprint, URS, FS
  • Realization, Mapping
  • Preparation and execution of Test Materials (OQ, PQ)
  • On site User Acceptance Test execution
  • Go live
  • On site End-user training
  Company: Schaeffler
Automotive Aftermarket

May 14- Dec. 14                   Project: Roll-Out of SAP SD
Full-lifecycle Implementation - Greenfield
Project Role                           Project Member
Country                                  Russia
User number                         55 - 60
Task & achievements
  • Assisting on site requirement gathering
  • Assisting Analysis, Solution design
  • Participation in creation of Business Blueprint
  • Preparation and execution of Test Materials
  • Preparation of Training Materials
  • Assisting on site User Acceptance Test execution
  • Assisting on site End-User Training
  Feb. 14 – June 15                 Pilot project: Global Roll-Out of Salesforce.com 
Full-lifecycle Implementation - Greenfield 
Project Role                           Sub-Project Manager
Country                                  Germany - Hamburg
User number                         100 - 110
Task & achievements
  • On site requirement gathering
  • Analysis, Solution design
  • Project preparation
  • Creation of Business Blueprint
Company:
ProsiebenSat.1 Media AG
                     
Oct. 10 – Oct. 13                  Continuous Improvement and Enhancement of all CRM / Sales processes
   
Project Role                           Key User Salesforce.com
Country                                  Germany
User number                         200 - 220
Task & achievements
  • Definition of Requirements
  • Definition & Design of Processes
  • Analysis, Solution design

Time and spatial flexibility

Worldwide available
Remote required

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