Skills
? Having 18 years of SAP Functional and Technical Experience with successful project completion stories.
? Functional expertise: Major business activities such as Pricing, Billing, Shipping, Transportation, Availability
check (ATP), Credit Management, Partner Determination, Output Determination.
? Technical proficient on debugging and user-exits. 4 years of Experience as ABAP Consultant.
? Proficient in customizing different Sales Orders such as Standard sales order, Rush sales order, Cash sales
order. (OTC - Processes)
? Expert in Shipping Point Determination, Route Determination, Transport and Delivery Scheduling, Backward
Delivery Scheduling, Partial and Complete Delivery, Subsequent Outbound Delivery Split and Grouping of
Deliveries.
? Pricing Experience: Configuration of Condition Types, Condition Tables and Access Sequences, Determining
and Maintaining Pricing Procedure, Creation of Condition Records, Special Pricing Functions such as
Condition Exclusion and Analysis of Pricing.
? Billing Experience: Configured Billing Documents based on Billing Types and Item Categories, Customized
Invoices. Expert in integrating billing to Accounting and Controlling.
? Advanced knowledge on third party sales process and inter-company sales. Good understanding of intercompany
pricing and billing procedures.
? Production support: experienced in unit testing, system integration testing, performance testing and user
acceptance testing, and regression testing
? Conduct analysis on current business process and requirements and recommend/develop solutions to meet
internal customers’ needs.
? Support the team in defining the project requirements, tracking and documentation.
? Involved in business process improvement and enable.
? Functional expertise: Major business activities such as Pricing, Billing, Shipping, Transportation, Availability
check (ATP), Credit Management, Partner Determination, Output Determination.
? Technical proficient on debugging and user-exits. 4 years of Experience as ABAP Consultant.
? Proficient in customizing different Sales Orders such as Standard sales order, Rush sales order, Cash sales
order. (OTC - Processes)
? Expert in Shipping Point Determination, Route Determination, Transport and Delivery Scheduling, Backward
Delivery Scheduling, Partial and Complete Delivery, Subsequent Outbound Delivery Split and Grouping of
Deliveries.
? Pricing Experience: Configuration of Condition Types, Condition Tables and Access Sequences, Determining
and Maintaining Pricing Procedure, Creation of Condition Records, Special Pricing Functions such as
Condition Exclusion and Analysis of Pricing.
? Billing Experience: Configured Billing Documents based on Billing Types and Item Categories, Customized
Invoices. Expert in integrating billing to Accounting and Controlling.
? Advanced knowledge on third party sales process and inter-company sales. Good understanding of intercompany
pricing and billing procedures.
? Production support: experienced in unit testing, system integration testing, performance testing and user
acceptance testing, and regression testing
? Conduct analysis on current business process and requirements and recommend/develop solutions to meet
internal customers’ needs.
? Support the team in defining the project requirements, tracking and documentation.
? Involved in business process improvement and enable.
Project history
Client: Novartis - Alcon Singapore Pte Ltd., Aug ’2018 - Nov’2018
Project : SAP IRIS - Data Migration.
Employer: Infosys Limited Singapore.
Role : Regional Business Data Owner - SD/MM
Responsibilities :
? Business Data owner for 6 countries for data migration ( Novartis - Alcan Acquisition) .
? Conducting Training and Template review with all APAC countries data owners for data migration.
? Liaise with Core Business Team and Alcon data owners.
? Liaise with Data migration expert team to upload data objects.
? Conduct team meeting (data migration expert / ETL team) for every day status.
? Liaised and conducted Mock Test with data owners.
Client: Diebold Nixdorf Singapore Pte Ltd., Mar’2017 - Jul’2018
Project : APAC Commercial Stack – Roll-in & Roll Out-Data Migration.
Employer: Infosys Limited Singapore.
Role : Lead SD/MM Functional Consultant
Responsibilities :
? Completed 3 – Roll-out (Thailand , Philippines and Vietnam) and 2 Roll-in(Indonesia/Taiwan) data migration
projects.
? Had extensive team meetings with business people in order to assimilate the business requirements and also in
terms of deadlines and requirement estimation.
______________________________________________________________________________
Page 3 of 6
? Prepare templates (Master / transaction data) for roll-in/roll-out.
? Prepared training and UAT test script for Thailand & Philippines Key Users.
? Had extensive experience in trouble shooting in resolving the defects and also loading the data in DEV, QA and
PROD environments.
? Verification of duplicate records with regard to the parent objects in-order to take off all the duplicate records.
? Remediation , Data quality management and data profiling and duplication.
? Conducted Training and UAT to key users.
? Follow up to close critical go-live issues and prepare cut-over activities.
? Provided SAP solutions to business process.
Company : United Assembly and Test Center Singapore Pte Ltd., Oct’2016 - Feb’2017
Project : Post Go-live (OneSAP) Support for Billing and Shipping.
Role : Senior SD Functional Consultant
Responsibilities :
? Process optimization for the shipping and billing process.
? Worked on the 2D and Zebra label setup for the outer box.
? Worked on BroadCom & Avago Integration.
? Supported user community for all Logistic related queries in ERP system.
? Handled changes or emergency transports as needed for high priority issues
? Designed and configured pricing for inter-company billing processes
? Interactions with cross Functional consultants.
? Pricing Procedure Determination and maintenance.
Company : HGST Singapore Pte Ltd.,(Formerly Hitachi GST Pte Ltd)
Project : Celestica Contract Manufacturing SSD Drives. Oct‘2015 – Jul’2016
Role : Senior Business Analyst /Functional Consultant
Responsibilities :
? Setup and configured a new plant code for a Contract Manufacturer (Celestica) in SAP.
? Extended inter-company pricing procedure to meet CM business process for AR/AP accounting documents.
? Setup seamless serial interface from CM to HGST SAP system for SSD Drives.
? Extended Internal returns process to CM process.
? Designed an automated outbound shipment process system to manage CM shipments for LC shipping team.
? Designed and extended outbound shipping documents for customs clearance.
? Conduct System Integration Testing and able to assess the proper severity and priority.
? Provide support during UAT and investigate and resolve issues when necessary.
? Provide knowledge transfer or training both technical and functional to business team members.
? Supervise and provide guidance a group of developers and consultants.
? Providing post go-live support both CM and LC team.
______________________________________________________________________________
Page 4 of 6
Company : HGST Singapore Pte Ltd.,(Formerly Hitachi GST Pte Ltd)
Project : BSI Project Phase I & II, / Roll out & Integration Project (sTec Acquisition) Jan’2014 - Sep’2015
Role : Senior Business Analyst /Functional Consultant
Responsibilities :
? Involved in GAP analysis workshop with logistics business team(non-SAP).
? Setup and configured a new manufacturing plant code in SAP to roll out HGST business.
? Prepared business process flow for Sales and Distribution especially in logistics.
? Extended current inter-company pricing procedure to new manufacturing site.
? Configured order to cash (OTC) processes including sales order to invoicing, and cash application.
? Designed an Automated and Easy to use UI for the logistics user to carry out daily shipments.
? Designed an automated outbound shipment processing system.
? Configured inter-company returns processes for SSD drives from Logistics Centers to Manufacturing site.
? Designed and configured external Drives returns order processing system.
? Worked on cross functional system like MM/FI and PP.
? Designed and extended outbound shipping documents for local and WW Customs clearance.
? Setup and configured Logistics Center process and automated with App Center system.
? Conducted on-site UAT with logistics users.
? Worked closely and friendly with sTec Logistics team and HGST team to ensure smooth business.
? Provided post go-live support to ensure a successful business acquisition and System roll-out / Integration.
? Work with project managers and development team to specify work packages and deliverable timeline.
? Organize and facilitate meeting or workshop to collect information, select solution or resolve issues or concerns.
? Understand the technical designs, data modelling and data flow to provide scalable solutions.
? Demonstrate a high level subject matter expertise in functional area to bridge business users and IT teams.
Company : HGST Singapore Pte Ltd.,(Formerly Hitachi GST Pte Ltd)
Project : WDTechnologies Integration Project (Hitachi acquired by WD) Jun’2011 – Dec’2013
Role : Global Business Analyst/ Functional Consultant
Responsibilities :
? Conducted workshops to gather new WDT business processes.
? GAP Identification and mapping with new HDD processes.
? Demonstrate a high level subject matter expertise in functional area to bridge business users and IT teams.
? Configured new pricing procedure both inter-company and external sales.
? Converted existing hub/LC plant codes to new with new company codes.
? Worked with Supply chain team to manage order loading to SAP from FODB
? Worked with HDD Manufacturing system team to ensure seamless serial/Order interface.
? Configured Internal HDD returns process from Hub/LC to Manufacturing Sites.
? Managed to interface WD Business with Customer HP and their vendor.
? External order pull and VMI top up handled(B2B) and verified with EDI/IDOC.
? Worked closely with Business team on their process enhancements and Bug fixes.
? Re-engineered the business process to enable HP’s move to low-cost region (Mexico) by designing a new hub
______________________________________________________________________________
Page 5 of 6
with EDI signals (850/855/856/861/867/810).
Company : Hitachi Global Storage Technologies Pte Ltd.,
Project : SAP ECC6 Upgrade from 4.6c Jan’2010 – Jun’2011
Role : Functional Consultant – SD and B2B (EDI/IDoc)
Responsibilities :
? Designed and managed part of the upgrade project in SD/B2B area.
? Recommend configuration and operational changes to meet business requirements.
? Developed upgrade project plan for the hub/LC business processes.
? Managed tasks and resources.
? Work with project managers and development team to specify work packages and deliverable timeline.
? Closely worked with LC/Hub team to make sure Business seamless.
? Prepared training documents and conducted regression tests.
? Performed certified validations.
? Engaged post go-live support after upgrade.
Company : Hitachi Global Storage Technologies Pte Ltd.,
Project : SAP Application support/Hi-Track Project Apr’2007 – Dec’2009
Role : Functional Consultant – SD/MM and B2B (EDI/IDoc)
Responsibilities :
? To setup WW Hub & logistics Centers for HDD business run seamlessly in SAP.
? Enable Hub/LC shipments integrated to Hitachi’s Customers via EDI and IDOC.
? Key contributor to Hi-Track project that increased the visibility of shipment receipt at Hubs about 80%. EDI
Signals were used to track shipments from Sites to Hubs.
? Configured consignment order setup.
? Drafted user requirement specifications.
? Resolved complex issues and provided root cause analysis across sites.
? Provided global logistics report for the shipment tracking.
? To ensure global changes reach end users by proper training.
Company : Hitachi Global Storage Technologies Pte Ltd.,
Project : SAP Application support Feb’2005 – Mar’2007
Role : Site Support Consultant - Logistics
Responsibilities :
? Liaise with users for change requests.
? Focal point for local SAP site IT Support.
? Worked with development team and deliver users’ change requests.
? Submit change requests & Liaise with Global SAP Analysts for new business changes.
? Configured site specific logistics requirements.
? Train local logistics team for the new business process implementations.
______________________________________________________________________________
Page 6 of 6
? To conduct Unit tests and regression tests for the global change requests.
? Eliminated the error prone manual process by integrating the drive serial numbers and box/pallet details from
Work Control System (WCS) Software to SAP SD-LE to assign Delivery note for shipment.
Company : EPS Computer Systems, Singapore
Client : Singapore Technologies Pte Ltd., Singapore Oct 2002 – Sep 2004
Role : ABAP SD/FI & MM Techno-Functional Consultant
Responsibilities :
? Configured Master Data for Customer, Material, and Customer-Material Info Records.
? GAP analysis between their existing SAP system and their newly acquired divisions and preparing the business
blueprint documents.
? Preparing the functional design documents for conversion requirements in SD like customer material, item
proposals, customer info records and other RICE objects.
? To co-ordinate between different stake holders like SAP Technical and Business teams and Preparing the
solution design, Technical Specification document, Functional Specification documents,Coding,enhancements
for different SAP modules like SD, MM, and FICO.
? Developed a report to print purchase order details using ALV Grid display.
? Developed a report for displaying sales order details using ALV.
? Involved in data conversion and data migration from legacy data into SAP R/3 in MM, SD and FI modules
(Vendor Master data, Material Master data)
? Developed and Designed forms using SMARTFORMS for MM module like Purchase Order, MIGO, MIRO etc.
? Modified sap-script layout set of payment voucher. Payment voucher is a Sap-script layout which will be
attached to standard screen.
Company : RK Systems, Singapore.
Client : Various short-term contracts Jan’2001 -Jun’2002
Role : ABAP SD & MM Techno-Functional Consultant
Responsibilities :
? Preparing the functional design documents for conversion requirements in SD like customer material, item
proposals, customer info records and other RICE objects.
? Configured Master Data for Customer, Material, and Customer-Material Info Records.
? Creating sales documents,Item category & Schedule line category determination.
? Developed classical and interactive reports using ALV’s.
? Actively involved in developing function modules using normal and RFC’s.
? Developed BDC program to change Vendor/Customer master details using XK02/XD01
? Loaded the source data from staging database into IDOCs CREMAS, DEBMAS to the objects Vendor and
Customer respectively.
? Developed SMART FORMS for various business requirements.
? Developed a report that displays the list of deliveries and shipping details during the year.
? Bug fixings and Code review.
Project : SAP IRIS - Data Migration.
Employer: Infosys Limited Singapore.
Role : Regional Business Data Owner - SD/MM
Responsibilities :
? Business Data owner for 6 countries for data migration ( Novartis - Alcan Acquisition) .
? Conducting Training and Template review with all APAC countries data owners for data migration.
? Liaise with Core Business Team and Alcon data owners.
? Liaise with Data migration expert team to upload data objects.
? Conduct team meeting (data migration expert / ETL team) for every day status.
? Liaised and conducted Mock Test with data owners.
Client: Diebold Nixdorf Singapore Pte Ltd., Mar’2017 - Jul’2018
Project : APAC Commercial Stack – Roll-in & Roll Out-Data Migration.
Employer: Infosys Limited Singapore.
Role : Lead SD/MM Functional Consultant
Responsibilities :
? Completed 3 – Roll-out (Thailand , Philippines and Vietnam) and 2 Roll-in(Indonesia/Taiwan) data migration
projects.
? Had extensive team meetings with business people in order to assimilate the business requirements and also in
terms of deadlines and requirement estimation.
______________________________________________________________________________
Page 3 of 6
? Prepare templates (Master / transaction data) for roll-in/roll-out.
? Prepared training and UAT test script for Thailand & Philippines Key Users.
? Had extensive experience in trouble shooting in resolving the defects and also loading the data in DEV, QA and
PROD environments.
? Verification of duplicate records with regard to the parent objects in-order to take off all the duplicate records.
? Remediation , Data quality management and data profiling and duplication.
? Conducted Training and UAT to key users.
? Follow up to close critical go-live issues and prepare cut-over activities.
? Provided SAP solutions to business process.
Company : United Assembly and Test Center Singapore Pte Ltd., Oct’2016 - Feb’2017
Project : Post Go-live (OneSAP) Support for Billing and Shipping.
Role : Senior SD Functional Consultant
Responsibilities :
? Process optimization for the shipping and billing process.
? Worked on the 2D and Zebra label setup for the outer box.
? Worked on BroadCom & Avago Integration.
? Supported user community for all Logistic related queries in ERP system.
? Handled changes or emergency transports as needed for high priority issues
? Designed and configured pricing for inter-company billing processes
? Interactions with cross Functional consultants.
? Pricing Procedure Determination and maintenance.
Company : HGST Singapore Pte Ltd.,(Formerly Hitachi GST Pte Ltd)
Project : Celestica Contract Manufacturing SSD Drives. Oct‘2015 – Jul’2016
Role : Senior Business Analyst /Functional Consultant
Responsibilities :
? Setup and configured a new plant code for a Contract Manufacturer (Celestica) in SAP.
? Extended inter-company pricing procedure to meet CM business process for AR/AP accounting documents.
? Setup seamless serial interface from CM to HGST SAP system for SSD Drives.
? Extended Internal returns process to CM process.
? Designed an automated outbound shipment process system to manage CM shipments for LC shipping team.
? Designed and extended outbound shipping documents for customs clearance.
? Conduct System Integration Testing and able to assess the proper severity and priority.
? Provide support during UAT and investigate and resolve issues when necessary.
? Provide knowledge transfer or training both technical and functional to business team members.
? Supervise and provide guidance a group of developers and consultants.
? Providing post go-live support both CM and LC team.
______________________________________________________________________________
Page 4 of 6
Company : HGST Singapore Pte Ltd.,(Formerly Hitachi GST Pte Ltd)
Project : BSI Project Phase I & II, / Roll out & Integration Project (sTec Acquisition) Jan’2014 - Sep’2015
Role : Senior Business Analyst /Functional Consultant
Responsibilities :
? Involved in GAP analysis workshop with logistics business team(non-SAP).
? Setup and configured a new manufacturing plant code in SAP to roll out HGST business.
? Prepared business process flow for Sales and Distribution especially in logistics.
? Extended current inter-company pricing procedure to new manufacturing site.
? Configured order to cash (OTC) processes including sales order to invoicing, and cash application.
? Designed an Automated and Easy to use UI for the logistics user to carry out daily shipments.
? Designed an automated outbound shipment processing system.
? Configured inter-company returns processes for SSD drives from Logistics Centers to Manufacturing site.
? Designed and configured external Drives returns order processing system.
? Worked on cross functional system like MM/FI and PP.
? Designed and extended outbound shipping documents for local and WW Customs clearance.
? Setup and configured Logistics Center process and automated with App Center system.
? Conducted on-site UAT with logistics users.
? Worked closely and friendly with sTec Logistics team and HGST team to ensure smooth business.
? Provided post go-live support to ensure a successful business acquisition and System roll-out / Integration.
? Work with project managers and development team to specify work packages and deliverable timeline.
? Organize and facilitate meeting or workshop to collect information, select solution or resolve issues or concerns.
? Understand the technical designs, data modelling and data flow to provide scalable solutions.
? Demonstrate a high level subject matter expertise in functional area to bridge business users and IT teams.
Company : HGST Singapore Pte Ltd.,(Formerly Hitachi GST Pte Ltd)
Project : WDTechnologies Integration Project (Hitachi acquired by WD) Jun’2011 – Dec’2013
Role : Global Business Analyst/ Functional Consultant
Responsibilities :
? Conducted workshops to gather new WDT business processes.
? GAP Identification and mapping with new HDD processes.
? Demonstrate a high level subject matter expertise in functional area to bridge business users and IT teams.
? Configured new pricing procedure both inter-company and external sales.
? Converted existing hub/LC plant codes to new with new company codes.
? Worked with Supply chain team to manage order loading to SAP from FODB
? Worked with HDD Manufacturing system team to ensure seamless serial/Order interface.
? Configured Internal HDD returns process from Hub/LC to Manufacturing Sites.
? Managed to interface WD Business with Customer HP and their vendor.
? External order pull and VMI top up handled(B2B) and verified with EDI/IDOC.
? Worked closely with Business team on their process enhancements and Bug fixes.
? Re-engineered the business process to enable HP’s move to low-cost region (Mexico) by designing a new hub
______________________________________________________________________________
Page 5 of 6
with EDI signals (850/855/856/861/867/810).
Company : Hitachi Global Storage Technologies Pte Ltd.,
Project : SAP ECC6 Upgrade from 4.6c Jan’2010 – Jun’2011
Role : Functional Consultant – SD and B2B (EDI/IDoc)
Responsibilities :
? Designed and managed part of the upgrade project in SD/B2B area.
? Recommend configuration and operational changes to meet business requirements.
? Developed upgrade project plan for the hub/LC business processes.
? Managed tasks and resources.
? Work with project managers and development team to specify work packages and deliverable timeline.
? Closely worked with LC/Hub team to make sure Business seamless.
? Prepared training documents and conducted regression tests.
? Performed certified validations.
? Engaged post go-live support after upgrade.
Company : Hitachi Global Storage Technologies Pte Ltd.,
Project : SAP Application support/Hi-Track Project Apr’2007 – Dec’2009
Role : Functional Consultant – SD/MM and B2B (EDI/IDoc)
Responsibilities :
? To setup WW Hub & logistics Centers for HDD business run seamlessly in SAP.
? Enable Hub/LC shipments integrated to Hitachi’s Customers via EDI and IDOC.
? Key contributor to Hi-Track project that increased the visibility of shipment receipt at Hubs about 80%. EDI
Signals were used to track shipments from Sites to Hubs.
? Configured consignment order setup.
? Drafted user requirement specifications.
? Resolved complex issues and provided root cause analysis across sites.
? Provided global logistics report for the shipment tracking.
? To ensure global changes reach end users by proper training.
Company : Hitachi Global Storage Technologies Pte Ltd.,
Project : SAP Application support Feb’2005 – Mar’2007
Role : Site Support Consultant - Logistics
Responsibilities :
? Liaise with users for change requests.
? Focal point for local SAP site IT Support.
? Worked with development team and deliver users’ change requests.
? Submit change requests & Liaise with Global SAP Analysts for new business changes.
? Configured site specific logistics requirements.
? Train local logistics team for the new business process implementations.
______________________________________________________________________________
Page 6 of 6
? To conduct Unit tests and regression tests for the global change requests.
? Eliminated the error prone manual process by integrating the drive serial numbers and box/pallet details from
Work Control System (WCS) Software to SAP SD-LE to assign Delivery note for shipment.
Company : EPS Computer Systems, Singapore
Client : Singapore Technologies Pte Ltd., Singapore Oct 2002 – Sep 2004
Role : ABAP SD/FI & MM Techno-Functional Consultant
Responsibilities :
? Configured Master Data for Customer, Material, and Customer-Material Info Records.
? GAP analysis between their existing SAP system and their newly acquired divisions and preparing the business
blueprint documents.
? Preparing the functional design documents for conversion requirements in SD like customer material, item
proposals, customer info records and other RICE objects.
? To co-ordinate between different stake holders like SAP Technical and Business teams and Preparing the
solution design, Technical Specification document, Functional Specification documents,Coding,enhancements
for different SAP modules like SD, MM, and FICO.
? Developed a report to print purchase order details using ALV Grid display.
? Developed a report for displaying sales order details using ALV.
? Involved in data conversion and data migration from legacy data into SAP R/3 in MM, SD and FI modules
(Vendor Master data, Material Master data)
? Developed and Designed forms using SMARTFORMS for MM module like Purchase Order, MIGO, MIRO etc.
? Modified sap-script layout set of payment voucher. Payment voucher is a Sap-script layout which will be
attached to standard screen.
Company : RK Systems, Singapore.
Client : Various short-term contracts Jan’2001 -Jun’2002
Role : ABAP SD & MM Techno-Functional Consultant
Responsibilities :
? Preparing the functional design documents for conversion requirements in SD like customer material, item
proposals, customer info records and other RICE objects.
? Configured Master Data for Customer, Material, and Customer-Material Info Records.
? Creating sales documents,Item category & Schedule line category determination.
? Developed classical and interactive reports using ALV’s.
? Actively involved in developing function modules using normal and RFC’s.
? Developed BDC program to change Vendor/Customer master details using XK02/XD01
? Loaded the source data from staging database into IDOCs CREMAS, DEBMAS to the objects Vendor and
Customer respectively.
? Developed SMART FORMS for various business requirements.
? Developed a report that displays the list of deliveries and shipping details during the year.
? Bug fixings and Code review.
Local Availability
Only available in these countries:
Singapore
