Profileimage by Karin Haberleithner Organisationsentwicklerin und Business Agile Coach from Wien

Karin Haberleithner

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Last update: 05.11.2021

Agile Coach / Agile Transformation / New Work Expert / Organizational Development Consultant

Company: InspirePioneers
Graduation: M.Sc, MBA
Hourly-/Daily rates: show
kann je nach Projektumfang variieren.
Languages: German (Native or Bilingual) | English (Full Professional)

Skills

Skills and Knowledge:
  • Agile Coaching
  • Innovation & Creativity
  • Business & Management Consulting
  • Agile Leadership
  • Management 3.0
  • Clear Leadership
  • Problem Solving
  • Change Management
  • Business Transformation
  • Organizational Development
  • SCRUM
  • Kanban
  • Lean
  • Holacracy & Sociocracy
  • Gemba Kaizen
  • Team of Teams
  • Self-Management & Teal
  • IT Project Management
  • Visual Stream Mapping
  • Business Process Improvement
  • Business Process Management
  • Business Analysis
  • IT Service Management
  • ITIL
  • Test Management
  • Requirement Engineering
Qualifications:
  • Certified ScrumMaster
  • Holacracy Practitioner
  • Active training of leadership behaviour
  • ABS Level 2 Certification
  • ISTQB® Certified Tester, Foundation Level
  • EBC*L C (European Business Competence* Licence - Leadership)
  • EBC*L A (European Business Competence* Licence - Business Basis)
  • ITIL Foundation Certification
  • ServiceNow Certified System Administrator
  • TÜV Process Manager (Basic) Certification

Project history

Agile Coach  IT Service Provider (02/2019 – Today)
  • Sparringpartner / Agile Coach for the business owner
  • Optimization of team-internal processes
  • Creation of rituals and their anchoring in the daily business
  • Strengthening team cohesion and team spirit in the teams
  • Integration of new team members
  • Further development of teams with regard to strengthening self-organization and customer orientation
  • Use Lean Thinking in order to optimize processes
  • Use Kanban for visualization
  • Creation of clarity and transparency
  • Creation of a purpose and values

Agile Coach  IT Company (11/2018 – Today)
  • Sparringpartner and Agile Coach for the business owner / Scrum Master who works in big IT projects 

Senior Business Consultant / Scrum Master / Business Analyst, Allianz Belgium (03/2017 – 04/2018)
  • Responsibilities as Business Consultant:
    • Practicing Lean Thinking
    • Conception and moderation of Workshops
    • Business Process Alignment
    • Process Analysis, Process Design and Process Improvement
    • Expert in the areas of organization, workflow and broker management
    • Provide advice in the areas Incident and Change Management
    • Provide support for the integration and implementation of ABS (insurance software)
    • Provide support for the configuration and customization of ABS
    • Interface between IT and Business
  • Responsibilities as Scrum Master:
    • Agile, supportive and collegial leadership
    • Practicing an agile, self-organized, self-responsible work environment
    • Development of strategies to improve team processes
    • Defining the process goals and objectives
    • Training and coaching of team members
    • Communicate team status, task accomplishments and direction to responsible stakeholders
    • Resolving any problems and prevent their recurrence
    • Conflict Resolution
  • Responsibilities as Business Analyst:
    • Member of a Scrum Team (SAFe)
    • Requirement Engineering
    • System and Business analysis
    • Design and implementation support of technical solutions
    • Contact person for technical issues related to the configuration of ABS

Senior Business Consultant, SQS Management Consulting (09/2014 – 02/2017)
  • Business Consultant for national and international customers
  • Member of the Competence Group in the area organization and workflow
  • Creation of documentation of complex topics for internal reference
  • Expert in the areas of organization, workflow and broker management

Senior Business Consultant / Scrum Master / Business Analyst, Allianz Nederland Groep N.V. (11/2014 – 02/2017)
  • Responsibilities as Business Consultant:
    • Practicing Lean Thinking
    • Conception and moderation of Workshops
    • Business Process Alignment
    • Process Analysis, Process Design and Process Improvement
    • Expert in the areas of organization, workflow and broker management
    • Provide advice in the areas Incident and Change Management
    • Provide support for the integration and implementation of ABS
    • Provide support for the configuration and customization of ABS
    • Interface between IT and Business
  • Responsibilities as Scrum Master:
    • Agile, supportive and collegial leadership
    • Practicing an agile, self-organized, self-responsible work environment
    • Development of strategies to improve team processes
    • Defining the process goals and objectives
    • Training and coaching of team members
    • Communicate team status, task accomplishments and direction to responsible stakeholders
    • Resolving any problems and prevent their recurrence
    • Conflict Resolution
  • Responsibilities as Business Analyst:
    • Member of a Scrum Team (SAFe)
    • Requirement Engineering
    • System and Business analysis
    • Design and implementation support of technical solutions
    • Contact person for technical issues related to the configuration of ABS

IT Consultant, KPMG Wirtschaftsprüfungs- und Steuerberatungs AG
(05/2013 – 07/2014)
  • IT Consultant for national customers
  • Design of an implementation approach in order to move from a decentralized to a centralized Service Desk (including Facility Management, medical engineering support, Property Management) for an Austrian Hospital
  • Development of an approach for the design and implementation of an IT Service Management system in cooperation with ServiceNow
  • IT Audit support

Test Manager / Subproject Manager, UniCredit Bank Austria AG (10/2013 – 07/2014)
  • Design, implementation and communication of the test concept for the UAT phase
  • Planning, coordination and monitoring of test implementation and realization
  • Coordination of test case creation
  • Communication of clear instructions to the test team
  • Planning, distributing, steering and controlling of work packages
  • Configuration and preparation of HP Quality Center (HPQC)
  • Monitoring of test results with HP Quality Center (HPQC)
  • Contact person and Interface between IT and Business
  • Communication of status, accomplishments and direction to the responsible stakeholders

Business Process Improvement Consultant, Red Bull (06/2013 - 08/2013)
  • Process Analysis, Process Design and Process Improvement in the area of Service Operations
  • Consultancy in the area of Service Operations
  • Software testing (ServiceNow) of the modules incident and change management

System Engineer / System Administrator / IT Project Manager, Widder GmbH (03/2007 - 07/2012)
  • Responsibilities as Project Manager:
    • Hardware Rollouts
    • Software Rollouts
    • Implementation, configuration and maintenance of Distributed File System Replication (DFSR)
    • Implementation, configuration and maintenance of application virtualization (App-V)
    • Implementation, configuration and maintenance of virtual machines (VMWare)
    • Automation of system installations with System Centre Configuration Manager
  • Responsibilities as System Engineer / System Administrator:
    • Technical contact person for national and international customers
    • 1st and 2nd level client and server support for national and international customers
    • Installation, configuration and maintenance of Microsoft products
      • Windows Server
      • Exchange Server
      • File Server
      • Internet Information Server
      • Hyper-V
      • App-V
      • Microsoft SQL Server
      • System Center Configuration Manager (SCCM)

System Administrator / Technical Manager / IT Project Manager, Covidien Austria GmbH (03/2007 – 07/2012)
  • Responsibilities as Project Manager:
    • Hardware Rollouts
    • Software Rollouts
    • Automation of system installations with System Center Configuration Manager (SCCM)
  • Responsibilities as System Administrator / Technical Manager
    • Technical Manager and main contact person for Covidien Austria
    • Main responsible for the IT infrastructure
    • Client and Server support on-site

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