Salesforce Project Director
Constellium Switzerland
(Industry and mechanical engineering, >10.000 employees)
Keywords
Skills
- Project management - proven ability to lead effectively teams and budget (project delivery, business development, sub-contractors negotiation)
- Functional and technical scope, Proof Of Concept, time and costs estimations
- Excellent resource management abilities - team and sub-contractors’ management, competency transfer, best practices (France and international projects),
- Delivery project on time and on budget
- Global deployment - hardware and software - planning, resources management, reporting (multiple projects on EMEA region)
- Release management (France and international projects)
- Ability to multi task effectively in all situations – change management, crisis management assistance (Harvard Principled Negotiation method)
- Technical and Functional Architecture - deep understanding of complex IS environments with proven experience is design, sizing, development, hardware and software deployment
Project history
06/2021
-
12/2021
Managing development and deployment of Sales Cloud based application, with S-Docs documents composer, integration with SAP and BI.
- Functional and technical workshops / solution validation
- Steerco preparation
- Budget management
- Internal team management
- Relations with subcontractors and partners
- Priorities management
- Reporting
- User Acceptancy Tests (scope validation and acceptancy)
01/2021
-
06/2021
Salesforce Project Manager
PerkinElmer
(Pharmaceuticals and medical technology, 1000-5000 employees)
Managing fusion of two different CRM applications: PerkinElmer and Cisbio, based on Salesforce Sales Cloud, to give to all commercial staff of Perkin Elmer access to Cisbio Reactive Agent business.
- Functional and technical validation
- Feasibility study
- Choice and relations with subcontractors,
- Priorities management
- Reporting
- Supervision of a team of internal consultants (front-office and back-office)
- Development of Salesforce / SAP interfaces,
- CPQ implementation
04/2019
-
05/2020
Senior Project Manager & CRM Manager
Bayer
(Pharmaceuticals and medical technology, >10.000 employees)
For Head of Sales France (Consumer Health and Animal Health business units), managing development and deployment of Salesforce Sales Cloud and CustomerTimes mobile solution for Life Sciences industries
- Scope validation
- Project Management
- Change Request validation and priority management,
- User Acceptancy Tests (scope validation and acceptancy)
- Dashboards & Reports development for country managers
- Deployment – planning and strategy
- Managing Business Admin team and Level 2 support,
- Subcontractors management during development and deployment process
- Transfer of best practices
- Problem solving
- Release Management
- Change management preparation for end users
02/2018
-
11/2018
Salesforce Senior Project Manager
Airbus Helicopters
(Automotive and vehicle construction, >10.000 employees)
Managing Airbus Group “CRM rEvolution” strategic Salesforce implementation project for Airbus Helicopters at Marignane/France
- Validation of functional and technical design (Sales Cloud, Lightning, integration, preparing next steps: Marketing Cloud, Service Cloud and CPQ …)
- Integration with existing Siebel CRM environment
- Subcontractors management during development and deployment process
- Problem solving
- Transfer of best practices
- Global deployment – planning and strategy
- Change management
05/2017
-
01/2018
Salesforce Project Director
Devenson
(Internet and Information Technology, 10-50 employees)
- “Project owner” on multiple Salesforce implementations projects
- Manager of multi-competency implementation team
- LVMH: Project Director on Service Cloud implementation (Lightning, CTI New Voice Media integration, Talend ETL)
- Thales Air Systems: Sales Cloud, Salesforce Pardot Marketing, Knowledge database
- Carboat Media: Sales Cloud, CPQ, Marketing Cloud
- Business development
- Pre-sales activities (Sales Cloud, Service Cloud, CPQ …)
12/2016
-
04/2017
CRM Expert
BNP Paribas
(Banks and financial services, >10.000 employees)
- Monitoring technological advances in CRM platform evolution (private cloud technology, comparing on premise vs on demand solutions, DevOps introduction …)
- CRM Expert (architecture, integration, installation, migration, upgrade …)
- Technical and functional validation of new CRM architecture -> migration of all CRM environments (over 50 servers) to the private cloud
- Supervision of new DevOps developments for CRM platform (ANSIBLE)
04/2016
-
11/2016
Senior Manager and Technical Director in Salesforce Business Unit
CSC Computer Sciences
(Internet and Information Technology, >10.000 employees)
Manager of Technical Consultants team in "Salesforce Digital Transformation" Business Unit in Paris
- Team and competencies development (team growing, internal training, Salesforce certification program)
- Project Management (Technical Director on Salesforce implementation projects (SFA, Service Cloud), Scrum Master (using Scrum methodology in implementation process, organising daily Scrum meetings)
- Business development
- Partnership responsibilities, with as goal for CSC France to be Salesforce.com Platinum partner
01/2016
-
03/2016
E-Commerce Release Manager
Van Cleef & Arpels
(Consumer goods and retail, 1000-5000 employees)
Release Manager for all web site activities for Van Cleef & Arpels www.vancleefarpels.com
- All releases planning and deployment coordination for Production, Validation, Test environments
- Management offshore development team with releases planning and bug fixing
- Management of internal Test team
- Development and customer validation of contract documents (internal team)
- Improvement of general performances: tests and solutions
- Improvement of Security leaks
- User acceptance tests and release validation
- Responsibility of GoLive preparation and Global Deployment
06/2015
-
12/2015
Development Manager
Euler-Hermes
(Insurance, >10.000 employees)
Managing internal and external teams during development and deployment of IDIT (Sapiens) solution for leading Credit Insurance Company
- Implementation of new functional requirements (by editor development team)
- Development of interfaces with Group-wide applications (internal team)
- Development and customer validation of contract documents (internal team)
- Improvement of general performances: tests and solutions
- Improvement of Security leaks
- User acceptance tests and release validation
- Responsibility of GoLive preparation and Global Deployment
05/2015
-
06/2015
Senior CRM (Siebel) Architect
AccorHotels
(Other, >10.000 employees)
Preparing migration to Siebel Innovation Pack 2015
- validation environments design
- validation of installation process and migration procedures
- problem solving
- transfer of best practices.
10/2014
-
01/2015
Senior CRM Project Manager
Bouygues Telecom
(Telecommunications, >10.000 employees)
Management and coordination of local and offshore teams (network, storage, VMware, DBA, development, Oracle technical experts), preparing deployment and performance tuning of Siebel CRM software.
03/2011
-
10/2014
CRM Project Manager
Freelance
(Internet and Information Technology, < 10 employees)
Project Manager on multiple project in France and EMEA Region
06/2000
-
12/2010
Project Director / Consulting Technical Manager
Oracle
(Internet and Information Technology, >10.000 employees)
Local Availability
Only available in these countries:
France
Full remote project experience
Open to travel
Based in France
Preferred countries: France, Switzerland, Germany, UK, Spain, ...
Open to travel
Based in France
Preferred countries: France, Switzerland, Germany, UK, Spain, ...
