SPOC for the Sales Department Wallonia during the IT- SAP Implementation project. SAP SD, CRM, WFM, FI/CO.
Key Responsibilities:
- Requirements analysis during definition phase of the project.
- Project Support mainly for the Sales department and additionally for Finance and Waste Flow
Management in Wallonia during the entire project - SAP support, Project Communication, Change
management.
- Create training materials and write appropriate technical user documentation.
- UAT testing.
- Organize and provide training for employees.
- General business support.
Additional business project: market segment expansion.