Application Management Consultant, Senior Process Associate and Process Trainer, Junior Process Asso
Graduation:
MBA in german language, ASE, Bucharest
Hourly-/Daily rates:
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Languages:
German (Full Professional) | English (Native or Bilingual) | French (Limited professional) | Italian (Elementary) | Spanish (Limited professional)
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Skills
SAP, FI, Application Management, ITIL, analytics, Excel, Microsoft Office Package, Adobe Photoshop, CorelDraw, AutoCAD, SketchUp, Microsoft Word, Microsoft Excel, Microsoft Outlook, Power Point, Microsoft Access
Project history
07/2018
-
04/2020
Application Management Consultant
NTT DATA Romania
Main responsibility:
1st Level Support and Monitoring for SAP, Host and Web Applications for Volkswagen
Germany
Responsible for:
-Incident Management Process
-Service Knowledge Management applicability and documentation
-Knowledge Transfer of the new Applications
-Training with new joiners
-Training and Knowledge Transfer for Service Desk Team from NTT DATA Cluj Napoca
-On-Call Duty during night shift
-ITIL Trainings
05/2016
-
07/2018
Senior Process Associate and Process Trainer
Genpact
Genpact is an outsourcing company which is contracting services from other customers. In Genpact I
have worked for Merck which is one of the biggest ten pharmaceutical companies around the world.
05/2016
-
02/2017
Junior Process Associate
Merck
Department: IT Software and Hardware Purchasing for Merck (Germany- Darmstadt)
Daily activities:
- Processing IT Hardware, Software Orders and License Deliveries
- Taking over the IT Purchasing Process and working at the documentation
- Processing orders in SAP
- Calls with the client
Trainings: Excel classes, SAP classes, Lean Training, Writing Email Skills, Communication Skills, SOP
writing skills, Price negotiation skills
02/2016
-
05/2016
Intern
Green City
05/2015
-
11/2015
Intern in Urban Plannnig
Town Hall
Local Availability
Only available in these countries:
Romania
Application Management Consultant, Senior Process Associate and Process Trainer, Junior Process Asso
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