Profileimage by Karen Angelie ADMINISTRATIVE STAFF from Sur

Karen Angelie

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Last update: 26.01.2021

ADMINISTRATIVE STAFF

Graduation: not provided
Hourly-/Daily rates: show
Negotiable, May depends on the scope of project
Languages: English (Limited professional)

Keywords

Data Entry Transaction Monitoring calendar managemanet Email Management Phone & Online Support Customer Service Google Docs Google sheets File conversion Document Management Photo Editing

Attachments

resume_kvn.pdf

Skills

Microsoft Office, Data Entry, Calendar Management, Email Management, Database Management, Phone Management, Customer Service, Documentation/Drafting Correspondence, File Convertion

Project history

04/2014 - 05/2018
COLLECTION OFFICER
Banco De Oro Unibank, Inc (BDO); Rizal Commercial Banking Corporation (RCBC)
Banks and financial services
Naga City

* Monitors past due auto/home loan accounts in the
database.
* Coordinate with the clients as to the status of their loan.
* Making calls to clients to inform them regarding the
status of their loan and follow-up their unsettled
obligation from the Bank.
* Sending emails and electronic sms reminders to clients
regarding their past due loan accounts.
* Make reports and regularly update the database as to
the status of all past due accounts and as to all the nonperforming
loans (NPL).

DOCUMENTATION STAFF
Rizal Commercial Banking Corporation (RCBC) /
April 2012 - March 2014 / Makati City

* Prepares contracts (Notice of Approvals, Deed of
Absolute Sale, Deed of Conditional Sale, Contract to Sell,
and Contract of Lease) based on the request of assigned
Account Officers.
* Verifies and coordinates account balances with
originating units as inputs to advice Memo.
* Directly coordinates with the clients through meeting,
calls, and emails regarding the status of the account and
to ask for other requirements needed.
* Monitors status of documents being sent to
clients/Branches.
* Ensure the timely payment of Taxes related to the
property for each and every accounts and coordinate it
with the clients.
* Make reports as to the status of each and every account
and assure that all data were gathered and saved on the
database.

04/2012 - 03/2014
DOCUMENTATION STAFF
Rizal Commercial Banking Corporation (5000-10.000 employees)
Banks and financial services
  • Prepares contracts (Notice of Approvals, Deed of Absolute Sale, Deed of Conditional Sale, Contract to Sell, and Contract of Lease) based on the request of assigned Account Officers.
  • Verifies and coordinates account balances with originating units as inputs to advice Memo.
  • Directly coordinates with the clients through meeting, calls, and emails regarding the status of the account and to ask for other requirements needed.
  • Monitors status of documents being sent to clients/Branches.
  • Ensure the timely payment of Taxes related to the property for each and every accounts and coordinate it with the clients.
  • Make reports as to the status of each and every account and assure that all data were gathered and saved on the database.

09/2009 - 04/2012
ADMINISTRATIVE STAFF
Rizal Commercial Banking Corporation (RCBC)
Banks and financial services
* Monitors and records all documents being borrowed and
returned by different Departments under the Group.
* Coordinates with the Branches or clients as to the status
of the dispatched documents.
* Ensure that all files in the database are updated,
organized, and secured from unauthorized users.
* Act as Secretary to the Division Head

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