Service Engineer
Polardbad Vest
Keywords
Skills
My expertise lies in successfully developing and implementing strategic workflow processes, liaising with internal and external stakeholders, international experience, managing staff deployments to maximize productivity, efficiency and revenue growth. Through my more than 20 years of experience, I have become adept in overseeing a wide variety of operational responsibilities to ensure outstanding customer service and optimize employee development and performance. My additional success in building, training and managing teams positions me to make an immediate and positive impact.
Following are highlights of my qualifications:
Following are highlights of my qualifications:
- Lead and manage the modernization of production lines, increasing the production volume and efficiency. Set up new production lines. Applying Lean techniques and support people on the transition.
- Established the supply chain for the new products and develop it during the growth.
- Define the strategy for the company products and target the potential customers.
- Optimization of the Maintenance services performed for the customers after development an action plan to fix the customer complaints, resulting in better customer satisfaction.
Project history
06/2019
-
07/2021
* Diagnosing and repairing all makes and models of hot tubs
* Communicate with customers about technical issues and spa care information
* Communicate with customers about technical issues and spa care information
08/2013
-
01/2017
Project Manager
Rolls-Royce AS
* Leading the introduction on manufacturing of new hydraulic product to the production
line (from concept design) including subcontractors.
* Working with cross-functional teams (Engineering, Purchasing, Operations, etc) to
achieve the most cost efficiency for manufacturing, HSE and risk management..
* Develop technical and quality documentation for the product and using Lean-sigma
techniques to measure.
* Define the investment needs for the product, develop and execute the CAPEX
* Reporting to stakeholders, project sponsor and managers.
* P&L responsibilitybudget responsibility: 2,2 MNok
line (from concept design) including subcontractors.
* Working with cross-functional teams (Engineering, Purchasing, Operations, etc) to
achieve the most cost efficiency for manufacturing, HSE and risk management..
* Develop technical and quality documentation for the product and using Lean-sigma
techniques to measure.
* Define the investment needs for the product, develop and execute the CAPEX
* Reporting to stakeholders, project sponsor and managers.
* P&L responsibilitybudget responsibility: 2,2 MNok
01/2014
-
08/2016
Executive Partner
Sagagu SA de CV
* P&L responsibility
* Define the strategy of the company for the traded products
* Define the strategy of the company for the traded products
02/2011
-
08/2014
Consultant
DYD Management
* Research for new projects.
* Research for entities willing to fund the projects.
* Review and present the business case to the decision makers
* Research for entities willing to fund the projects.
* Review and present the business case to the decision makers
12/2011
-
06/2012
Sr. Manufacturing Engineer
Alconza
* Responsible for optimizing layout and production processes in the areas of
packaging, presses and machining.
* Identification, definition and presentation of investment needs for the areas.
* Definition and design the tools for manufacturing. Discrepancies report management,
work instructions development.
* Managing logistics, suppliers and subcontractors for the manufacturing line.
* Budget responsibility: 100k euros
packaging, presses and machining.
* Identification, definition and presentation of investment needs for the areas.
* Definition and design the tools for manufacturing. Discrepancies report management,
work instructions development.
* Managing logistics, suppliers and subcontractors for the manufacturing line.
* Budget responsibility: 100k euros
01/2008
-
01/2011
Quality Manager
GES USA
* Conceptualized and implemented procedures and technical specifications system for
maintenance, assembly, and construction of wind turbines.
* Ensured consistent high-performance quality by conducting thorough audits reducing
the customer complaints 30% and increase the confidence of customer.
* Customer and contractual relationships, representing the company in front of the
customer for quality issues.
* Set up and implement a plan to increase the productivity of the techs and the
availability of the wind farm as well. During the firsts months the availability of
the wind farm went from 95% to 99%.
maintenance, assembly, and construction of wind turbines.
* Ensured consistent high-performance quality by conducting thorough audits reducing
the customer complaints 30% and increase the confidence of customer.
* Customer and contractual relationships, representing the company in front of the
customer for quality issues.
* Set up and implement a plan to increase the productivity of the techs and the
availability of the wind farm as well. During the firsts months the availability of
the wind farm went from 95% to 99%.
01/2006
-
01/2008
Project Manager
GES-SIEMSA/GLOBAL ENERGY SERVICES
* Lead the contractual verification of the performance of winds turbine for Gamesa
S.A. on new installed wind farms, avoiding to pay millions on penalties base on non
fulfillment of contract with clients.
* Support to Sales Engineers for contract reviewing.
* Managed human resources, HSE, materials, subcontractors and purchases to carry out
the projects on time and inside of budget.
* Management, analysis and resolution of a vast array of problems that occur during
verification giving as result improvements in the machine.
S.A. on new installed wind farms, avoiding to pay millions on penalties base on non
fulfillment of contract with clients.
* Support to Sales Engineers for contract reviewing.
* Managed human resources, HSE, materials, subcontractors and purchases to carry out
the projects on time and inside of budget.
* Management, analysis and resolution of a vast array of problems that occur during
verification giving as result improvements in the machine.
01/2004
-
01/2006
Manufacturing Headers Manager
GEA IBERICA S.A.
* Lead and manage 40-person team; set high standards and met objectives.
* Organized and planned manufacturing process including production, welding,
machining, assembly, calibrations, and subcontracting operations.
* Oversaw all manufacturing activities and HSE; ensured compliance with customer's
standards.
* Improved machining and welding processes through researching and resolving problems
during manufacturing, resulting in increased operational efficiency and
effectiveness of 20%.
* Cost reduction of 50% on machining tools after negotiating with suppliers.
* Improved lay-out and time lost on 20% through running the 5´s technique.
* Budget responsibility: 1 Mill. Euros
* Organized and planned manufacturing process including production, welding,
machining, assembly, calibrations, and subcontracting operations.
* Oversaw all manufacturing activities and HSE; ensured compliance with customer's
standards.
* Improved machining and welding processes through researching and resolving problems
during manufacturing, resulting in increased operational efficiency and
effectiveness of 20%.
* Cost reduction of 50% on machining tools after negotiating with suppliers.
* Improved lay-out and time lost on 20% through running the 5´s technique.
* Budget responsibility: 1 Mill. Euros
01/2002
-
01/2004
Project Manager, Aerospace
ITP GROUP
* Oversaw project objectives, calibrations, customer relations, database, and quality
approvals of the new process in accordance with the new customer's procedures
(Airbus).
* Instituted more efficient processes by creating new procedures and technologies.
* Provided technical support for product detection and design; purchased tools for
manufacturing.
* Managed subcontractor operations, including research, request and quotes.
* Development of Manufacturing Engineer department, establishing the procedures for
ISO 9001 and EN9100 and getting the approvals to keep the customer orders.
* Develop of documentation for special process (aluminum welding, painting and N.D.T.)
and getting quality approvals. Being included in their supplier list for new
projects.
approvals of the new process in accordance with the new customer's procedures
(Airbus).
* Instituted more efficient processes by creating new procedures and technologies.
* Provided technical support for product detection and design; purchased tools for
manufacturing.
* Managed subcontractor operations, including research, request and quotes.
* Development of Manufacturing Engineer department, establishing the procedures for
ISO 9001 and EN9100 and getting the approvals to keep the customer orders.
* Develop of documentation for special process (aluminum welding, painting and N.D.T.)
and getting quality approvals. Being included in their supplier list for new
projects.
01/1996
-
01/2002
Maintenance/Industrial Laborer
MEAD EMBALAJES S.A.
* Ensured proper maintenance and cleaning of off-set printers and other machinery.
* Performed preventive maintenance on all machines including compressors, pumps, air
conditioning, etc.
* Performed preventive maintenance on all machines including compressors, pumps, air
conditioning, etc.
Local Availability
Only available in these countries:
Norway
