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Profileimage by Melnychuk Volodymyr Chief of the Telecommunications Section, Chief of the Research Laboratory, Senior Officer from Kyiv

Melnychuk Volodymyr

Kyiv
available

Last update: 21.11.2022

Chief of the Telecommunications Section, Chief of the Research Laboratory, Senior Officer

Company: Infotel Group Kyiv
Graduation: SCIENTIFIC DEGREE: Candidate of technical sciences (Ph.D.), October 1997 SCIENTIFIC RANK: Senior scientific assistant, December 1998 MILITARY INSTITUTE OF COMMUNICATION AND MANAGEMENT Kyiv Wire Communication Engineer SPECIAL TECHNICAL SCHOOL OF COMMU
Hourly-/Daily rates: show
Languages: English (Limited professional) | Ukrainian (Native or Bilingual)

Keywords

Attachments

CV-new_211122.pdf

Skills

I am an international expert in various software products and telecommunications equipment of the Unify (Atos) company, conduct training in English for specialists from different countries (Switzerland, Poland, Turkey, etc.), as well as installation and configuration of the equipment (OpenScape Voice, OpenScape 4000, OpenScape Business, Xpert and so on).
 

- Industrious and enthusiastic management professional offering 30+ years of telecom experience. Proven to consistently meet productivity, business and customer service objectives. Skillfully work with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving internal and customer issues to maximize satisfaction.

- Manage and motivate telecom professionals to achieve and surpass company targets. Equips employees to meet goals by building collaborative and skill-based culture. Focused on delivering decisive, forward-thinking and positive team leadership to enable production success with effective workflows.

- Effective manager with strong background in directing, training and motivating staff to achieve full potential. Perceptive with keen talent for identifying employee
weaknesses and tactfully addressing with constructive feedback.

- Effective leader and problem-solver which excels at streamlining operations to
decrease costs and promote organizational efficiency. Offering hardworking
mentality and history of success coordinating and monitoring operations across
various departments. Highly committed to ensuring quality of services and products.

Project history

04/2008 - Present
Head of Training Center Unify, Service Manager, Chief of the section
Infotel Group (Telecommunications, 10-50 employees)

- Teaching the architecture of corporative telecommunication networks based on Unify PABX (OSV, OSEE, OpenScape 4000, OSBiz and so on) - conducting on-site and local training courses in English for representatives of companies from different countries of Germany, France, Poland, the Baltic States, Mongolia, Georgia, etc.:

 

- Installation of complex corporative telecommunication networks;

 

- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand;

 

- Implementation of complex projects, Contract preparation and negotiating with Customers;

 

- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues;

 

- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement;

 

- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions;

 

- Met with key customers to discuss service needs and develop effective and practical solutions.

09/2000 - 04/2008
Chief of the Telecommunications Section
Representative Office Of The “OOO Siemens Enterpr (Telecommunications, 50-250 employees)

- The control of technological process;

 

- Management of the engineers;

 

- Teaching the architecture of corporative telecommunication networks (Siemens telecom trainer);

 

- Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements;

 

- Developed standard operating procedures and document workflows for current and future process steps;

 

- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance;

05/1992 - 09/2000
Chief of the Research Laboratory, Senior Officer
SCIENTIFIC CENTER OF THE CONTROL COMMUNICATION (Telecommunications, 50-250 employees)

- Researcher of the research laboratory;

 

- Evaluation of the perspective digital passband capability of the switching systems of the integrated digital communication networks;

 

- Supervise staff;

 

- Provided optimal support to investigations by staying up to date on processing procedures and how to handle high priority evidence.

 

Local Availability

Only available in these countries: Ukraine

Other

Certifications:
  • Expert Unify: OSV+OS4000+OSBiz - Germany
  • THE DEFENCE SCHOOL OF LANGUAGES – Great Britain
  • THE NETHERLANDS DEFENCE COLLEGE - Holland
Profileimage by Melnychuk Volodymyr Chief of the Telecommunications Section, Chief of the Research Laboratory, Senior Officer from Kyiv Chief of the Telecommunications Section, Chief of the Research Laboratory, Senior Officer
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