Profileimage by Dzenana Manov Tehnical Support, Call Agent, Projectmanager, Waitress, Manager, Personal Assistant from ProzorRama

Dzenana Manov

available

Last update: 07.09.2022

Tehnical Support, Call Agent, Projectmanager, Waitress, Manager, Personal Assistant

Graduation: not provided
Hourly-/Daily rates: show
Languages: German (Full Professional) | English (Full Professional) | Spanish (Limited professional) | Bosnian (Native or Bilingual)

Attachments

cv-dzenana-manov--2.pdf
CV Dzenana Manov #1.pdf

Skills

Microsoft Excel, Google Sheet, Calendar, Organization.

Ich habe sehr viel Erfahrung in Kundenbetreung. Bin sehr gut in kommunikation.

Sehr zuverlässig und pünktlich.

Project history

04/2022 - 07/2022
Technical Support
Teleperformance Greece, Athena
Teleperformance Greece, Athena

A project for Daimler Trucks. A technical support, actually not for
me.I'm not that interested, and if that's the case with me then I like it
prefer not to work like that.

04/2020 - 04/2022
Call Agent, Projectmanager
Telus International
Telus International, Sarajevo

I also started here as a call agent. The project was extreme
Interesting. It was about fashion and I love that. Because I speak a lot
like, it suited me very well. I'm always extremely friendly
phone even if someone yells at me. I always know what I'm doing
actually, if you work here for so long, you learn
even with the time to endure all this.

06/2019 - 03/2020
Tehnical Support
Teleperformance
very difficult at the beginning because you had to know everything about
computers.
Actually our job was to repair computers on the phone. It
was also very interesting. I learned everything very quickly.

09/2016 - 05/2019
Call Agent, Projectmanager
Best and Team
Best and Team, Sarajevo

Started as a call agent. Started with just one project
order taking. Over time I showed myself very well, and then I did
started with customer service. With time again I have more and
showed more and ended up working in the company on 4 projects. All,
Order taking and customer service. Also have at the end as
worked as a project manager. I found that so great, and my colleagues
loved me because I didn't want to show myself, we did
done everything together. I've always found it good to be with
Colleagues should have such a relationship where colleagues are not bad
feel. All new employees have always learned very quickly because I am very
I have a lot of nerves, so to speak, so that I can repeat everything many times.

01/2012 - 02/2016
Waitress, Manager
Scotch Club
Scotch Club, Vienna

This is a lounge in the center. 1st district in Vienna. This is actually a lounge
and also club on weekends Started as a waitress, and have am
ended up working as a manager. I'm just like that, I like if everything
is extremely organized when everything is in its place. I also work very hard
a lot, and like when it's stressful. I'm very fast, and don't like if
going a bit slow. That's why I was always like this.

Time and spatial flexibility

Ich bin verfügbar immer 24/7.

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Contact details

Profileimage by Dzenana Manov Tehnical Support, Call Agent, Projectmanager, Waitress, Manager, Personal Assistant from ProzorRama Tehnical Support, Call Agent, Projectmanager, Waitress, Manager, Personal Assistant
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