Profileimage by Adriana Gomez SAM Consultant, Software Asset Management, Flexera software, SNOW software from SanJose

Adriana Gomez

available

Last update: 22.11.2022

SAM Consultant, Software Asset Management, Flexera software, SNOW software

Graduation: CSAM Certified, CAMP Certified, Flexera Certified, ITIL Certified, LISA IBM Certified
Hourly-/Daily rates: show
Languages: English (Native or Bilingual) | Spanish (Native or Bilingual)

Keywords

Asset Management Automation Servicio al Cliente Diversity Awareness Finance Information Technology Infrastructure Libraries (ITIL) Interpersonal Skills System Center Configuration Manager Stress Management Software Asset Management

Attachments

Adriana-Gomez-Resume_221122.pdf

Skills

A dedicated professional with experience as a software consultant based on the ITIL and SAM best practices on the Asset Management department. I have worked on different accounts, from their implementation and operational environment guiding them thru the software lifecycle using the best practices. I have a lot of experience working on developing processes and practices on Asset Management using different repositories like Flexera, Service Now, SCCM, ILMT, BigFix, etc. I have experience working with difficult clients, taking escalations in person and in meetings. I have experience implementing new projects and processes in the accounts including the automation of the process.
I have experience leading multicultural departments, financial reconciliation and subscriptions of licenses.
I have experience developing workshops, giving also training to peers on different subjects related to SW Asset Management, personal development plans and career paths. I am always client focus, filling their needs preparing the documents, reports or files that they request.
I have great customer service with the ability to motivate and generate change, I can work under pressure, learn and adapt rapidly, I am a team player same as work individually. I have experience being a leader on a team, making the work easiest with strategies than make us successful as a team because I have great tact and judgement, people skills and soft skills.

Project history

Certifications

CSAM
IAITAM
2022
CAMP
IAITAM
2022
FlexeraOne Administrator
Flexera
2021
ITIL Foundation
People Cert
2018

Local Availability

Only available for the countries Costa Rica

Contact form

Contact details

Profileimage by Adriana Gomez SAM Consultant, Software Asset Management, Flexera software, SNOW software from SanJose SAM Consultant, Software Asset Management, Flexera software, SNOW software
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