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Gisele Coelho


Last update: 23.08.2021

Scrum Master

Graduation: MBA Business Management | Bachelor in System Information and Technology
Hourly-/Daily rates: show
Languages: German (Elementary) | English (Full Professional) | Portuguese (Native or Bilingual) | Spanish (Full Professional)


Gisele Oliveira Coelho - Resume.pdf


ERP, SAP, English, ITIL, Business Management, Business Intelligence, Scrum, Business Analysis, Spanish, PMBOK, Project Implementation, Agile, Project Management, MS Project, Microsoft Office, SAP FI, SAP SD, Team Leadership, Communication, Test Management, Change Management, IBM Rational Tools, Quality Center, Integration, Testing, Software Documentation, Project Planning, Analysis, Enterprise Software, Management, Requirements Analysis, Test Automation, WorkSoft, Selenium, Story Telling, Sprint Planning, Iteration, Epic, Story, HP ALM

Project history

Project Manager  (Since May/2013)
IBM Brazil
Supporting Finance and Manufacturing projects, focus on Quality Assurance (Test Plan, User Acceptance Testing, Test Automation) Management of Change, Cutover activities, Move to Production and Warranty.
Scheduled meetings with the stakeholders to define test cases, test data, opportunities to test automation. Responsible for the test plan documentation, iterations reviews and test execution. 
  • Reported progress to all stakeholders through Sprint Burn-Down Reports, Iteration Burn-Down Reports, and velocity target updates.
  • Wrote User Stories based on the requirements gathered from all the stake holders.
  • Organized and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Scrums or Standups, Sprint Check-In, Sprint Review & Retrospective.
  • Coordinated with systems partners to finalize designs and formalize requirements Utilized Story. Sizing and Planning Poker techniques as needed based on the length of the backlog and priorities.
  • Training team on Test Automation tools.
Project Manager   (April/2011 – January/2013)
·          Played a key leadership role on the design, development and implementation of a completely redesigned TAX and Financial system (SAP). Supporting commercial team reviewing sales documentation.
Key Projects:
  • Brazil Compliance Program: Responsible for managing solutions delivered by development teams in different countries such as USA, China, India and Mexico, focus on MOC (Management of Change) and UAT (User Acceptance Test), responsible for manage the analysis, solution design, process documentation (specially the changes in the process), test plan, issue control, implement solutions into production environment and warranty period.
  • Newton Project: (IS-retail): responsible for gathering requirements, analysis and solution design, UAT lead, MOC lead, implementation and warranty period. Project responsible to optimize the whole array of business processes and control checks in managing the flow of merchandise and information among vendors and consumers by attending the key process for retailing: Assortment Management, Sales Price Calculation, Promotion Management and Allocation.
 Business Analyst                                                                                                          (July/2010 – April/2011)
Gonow Technology
  • Development Coordinator, monitoring the project with regard to deadlines, risk mitigation, quality assurance, project status meetings with customers, project documentation (WBS, schedules, status reports) to management.
  • Analysis and assessment of business requirements, mapping business processes for Sales and Distribution processes to align to the company's market strategy.
Key Projects:
  • Yell Group Project: CRM implementation aligned with the market strategy and providing a new framework to manage advertising tools, sales, distribution and support the operation.

Senior ERP Analyst                                                                                                                          (October/2004 – July/2010)
Flextronics Institute of Technology.
  • Managed a team of 5 members outsourced to different consultancies by Flextronics Institute, and delivered number of initiatives and projects of web applications and enterprise projects, within budget, and with high level of quality and customer satisfaction
  • Support the operation, large experience in Human Resources, Sales, Distribution and Materials areas.
Key Projects:
  • IBM project: Responsible for SD and Manufacturing developments through outsourced team, the project consists in a platform to support all sales process since receive the sales order from IBM, process into Flextronics ERP, manage materials and production, stress test and validations, invoice control, shipment directly to IBM customer. Responsible for analysis, solution design, test plan, coordinate development team outsourced, move to production environment, training and support the whole project during the warranty period. Test process automation, 80% of reduction in the delivery time. 
  • HP Project (RFID) – Tracking system with RFID technology (Radio Frequency Identification) to cartridges production to reduce the material loss, prevent errors in the package, shipment, and delivery. Achieving 70% of increase in the production rates and a 3% reduction in the levels of material loss. Responsible for communication between Flextronics and HP Brazil for monitoring and project status, requirements analysis, implementation and warranty support.
  • SAP HR – Implement RH ERP for Flextronics International to control about 5,000 employees. Responsible for system configuration, analysis, solution design, training, support during the critical period (monthly close).
  • SCO Project - Budget Control System, online approval control for department budget providing a particular solution to attend SOX (Sarbanes-Oxley) roles. Team development coordinator, GAP analysis and development of improvements to the new version. 

Technical Support                                                                                                                                           (1999 – October/2004)
Soft & Cia, Sorocaba - SP
  • Support the users, responsible for training and maintain the systems working correctly with guaranty that all the information was send to the government (Prodesp).
  • Team and support coordinator.

Local Availability

Only available for the countries Brazil
Sao Paulo, Brazil
Remote availability


Available for remote positions.

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