Devesh Dubey available

Devesh Dubey

15 years IT experience with 12 years Experience in SAP CRM,Sap Mam,Sap PM with Project/Program mgmt

available
Profileimage by Devesh Dubey 15 years IT experience with 12 years Experience in SAP CRM, Sap Mam, Sap PM with Project/Program mgmt  from Mumbai
  • Mumbai Freelancer in
  • Graduation: not provided
  • Hourly-/Daily rates: 500 $/day
  • Languages: English (Native or Bilingual)
  • Last update: 20.10.2014
KEYWORDS
PROFILE PICTURE
Profileimage by Devesh Dubey 15 years IT experience with 12 years Experience in SAP CRM, Sap Mam, Sap PM with Project/Program mgmt  from Mumbai
SKILLS
I am having 15 years of IT experience of Leading Companies like TCS,IBM and Accenture with Project/Program management/Delivery Lead/PMO, Business Development(Medical,Insurance,Healthcare and Industrial,Utility product such as Oil&Gas,Energy,water etc.) and Infrastructure Management including Cloud computing handling Direct Sales and Presales of Technology and Industrial Products. Currently I am Sr.Manager IT at Kaar Technologies handling delivery and leading Sap Team. There are 100 resources(30 onsite + 60 Offshore) reporting to me during my assignment with the in Sagia, Riyadh Saudi Arabia where I am Program Manager handling 16 projects as part of organization IT department PMO team.Bid management,Delivery Management and Contract Client/Vendor Management with negotiation management Ensures Business development and all aspects of daily technology infrastructure Operations run effectively.Primary responsibility is to work inline with the Companies vision and strategic objectives.Manage day to day Infrastructure Operations such as Data Center, branch support, network connectivity (via outsourced and in-house team) etc.Improvements and deployment of new projects with Business process/policies, Audits.I have a strong ability and experience to deliver large scale project and Manage the organization operation since I am an ITIL V3 certified professional as well.

I am also having Sap (SAP CRM,Sap Mam,Sap PM,Sap SD,Sap BI/BW,Sap CRM Social Service,Sap CRM Trade Promotion,Loyalty and Fund Management, Sap BRF Plus and Sap Hana,Sap WCEM(E-Commerce) with Sap Mobility (MIM,MAM)platform ver 2.3) and Non-Sap Experience such as MS DotNet, BizTalk,MS Share Point, Java etc.,Oracle DB,Oracle Apps, Informatica, WebUI, Autocad, PMI process planning,System Designer etc.

I am working on the Sap CRM 360 license version with Various Advance Sap CRM features for my current company building an asset for the company for salable.

Do the needful. my Current assignment/contract in Riyadh Saudi Arabia is completed.

Please Find my Cell no - +91-9987094840/+966-599487653. I am currently available for the new assignment and can join
immediately.My Gulf working experience is 3 years.

Devesh Dubey Profile -

Devesh Ramakant Dubey Sr.Manager IT Sap Project/Program Manager Freelancer

I am working as a Sr. Manager IT in Kaar Technologies since February 2014 having 15 years with Project/Program management/Service Delivery Lead/PMO, Business Development (Sap HealthCare(IS-H), FMCG,Insurance, Medical devices, Utility product such as Sap IS Oil and Gas, Energy, water etc.) and Infrastructure Management including Cloud computing handling Direct Sales and Presales of Technology and Industrial Products. Currently I am Sr.Manager IT at Kaar Technologies handling delivery and leading Sap Team. There are 100 resources(30 onsite + 60 Offshore) reporting to me during my assignment with the in Sagia, Riyadh Saudi Arabia where I am Program Manager handling 16 projects as part of organization IT department PMO team. Bid management, Delivery Management and Contract Client/Vendor Management with negotiation management Ensures Business development and all aspects of daily technology infrastructure Operations run effectively. Primary responsibility is to work inline with the Companies vision and strategic objectives. Manage day to day Infrastructure Operations such as Data Center, branch support, network connectivity (via outsourced and in-house team) etc. Improvements and deployment of new projects with Business process/policies, Audits. I am also having hands on IT Skills such as Sap (SAP CRM, Sap IS-H,Sap SD, Sap BI/BW, Sap CRM Social Service, Sap CRM Trade Promotion, Loyalty and Fund Management, Sap BRF Plus and Sap Hana, Sap WCEM (E-Commerce) with Sap Mobility (MIM, MAM) platform ver 2.3 and Sap Solman ) and Non-Sap Experience such as Siebel CRM, MS DotNet, BizTalk, MS Share Point, Java etc., Oracle DB, Oracle Apps, Informatica, WebUI. I have a strong ability and experience to deliver large scale project and manage the organization operation since I am an ITIL V3 certified professional as well.
Profile
Techno Product such as SAP/Siebel Implementation and Industrial Product such as Steel, Medical, Sap IS-H (Healthcare), Sap IS - Oil and Gas, Automobiles, Telecom, Insurance etc. Project/Support/Service Manager having over 15 Years onsite US, Europe and Middle East Experience in managing multiple Platform related projects / handling IT infrastructure and requirements of a large organization. Managing overseeing Delivery, Implementation & Support of Sap CRM E-Business Suite. I have played versatile roles in my career that have included consulting and hands on experience in technical, functional, lead, Functional Architecture, Project & Program management roles. Proven experience in managing and running the day to day operations of a Sales and Service Delivery Organization. Indian Citizen with excellent communication skills blended with leadership and management skills.

Areas of Expertise
Managerial such as Project / Program Management/Business Development/Service Delivery Lead/PMO
• Overall responsibility of IT Process with Business process Systems and Back end Operations
• Business Development in Medical, Healthcare and Industrial product
• Driving the Technology Delivery Architecture for various projects
Like (Architecting, Design issues handling, Software platform and vendor selections, Hardware platform and vendor selections, Planning and implementation).
• IT Budgeting and Strong analytical skills
• Build, Train and Lead Team(s)
• Provides competent leadership and responsible direction through successful performance of a variety of detailed, diverse elements of project management
• Directs project origination and initiation activities including review of historical information, establishing the project repository, development of project charter, and project kickoff
• Plans, monitors and controls, and closes out projects per ND state standards and laws relating to project management
• Assists in the management of IT procurement services including Request for Proposal (RFP) creation, assistance with solicitation, evaluation and contract negotiations, contract administration and contract closeout
• Directs Sales/Presales project planning activities, Strategy defining and construction of project plan that includes:-
? Scope management
? Acceptance management
? Project governance
? Time Management
? Cost management
? Quality management
? Human resources management
? Communication management
? Risk management
? Procurement management
? Integrated change control
? Implementation and transition plan
• Directs project execution and control activities to include management of:-
? Cost
? Schedule
? Scope
? Quality
? Variance reporting
• Manage the activities of project team, comprising client’s technical and program staff as well as contractors from one or more firms
• Reports in writing and orally to client’s management as necessary
• Direct project closeout activities including post-implementation and administrative closeout
• Understand business needs and create IT operations architecture to be able to meet those business requirements like (Work Flow, Planning).
• Allocation and Co-ordination of all activities and resources
• Technical interface for the department
• Costing and Budget estimations
• IT Application Delivery/Project/Program Management with adherence to SDLC process
• Client Management, Bid Management, Negotiation management, PMO Management
• IT Sales and Service Client Account management, Partner management, Asset management and Team Management.
• Setting up Strategic for the program/project for IT within an organization.
• Risk and Issue mitigation strategy management and right action for the mitigating the issue within the project/program.
• Participated in the building, setting up and running a Global Sales and Services Delivery organization.
• Reports Program Status, Project Achievements, Escalation, Issues, Risks, and Status to the ITSC (IT Steering Committee) and other stakeholders.
• Communication management using define structure as per the Project management methodologies within the PMO and key external stakeholders.
• Quality management within the Industrial standards like CMMI or client quality defined process for the project
• Verifies program governance approaches and manages the Change management process.
• Manages the Business Process management of the program and project as applicable for the Business and End users during the application development for the project.
• Overseeing team management activities including hiring, retention, training and mentoring of team members
• Managing & Supporting SAP CRM Applications E-Business Suite from onshore and offshore locations
• Vendor Management – RFPs/RFIs, Responses, Selection, Tenders
• Develop, track, and control operating and capital budgets
• Monitoring the planning, execution, and control of all activities necessary to support the implementation of the project.
• Set up team for IT and other operations
• Implement and manage IT requirements of the business
• Ensure smooth conduct of delivery
• Solve any issue that comes up with regards to the above


IT Infrastructure Management including Cloud Computing Experience

• Advanced experience in IT enterprise infrastructure design, including data centers, servers, SAN, and networks
• Cloud Infrastructure creation, Deployment and management of Technologies based application such as Sap, Oracle, MS DotNet etc.
• Application integration, including integration of client-server and /or web solutions, middleware, and mobile technology
• Proven success with IT infrastructure transformation and datacenter migrations
• Wide background experience with multiple operating system environments, Windows, Linux, running on various hardware platforms (ex HP, Dell, IBM, Cisco UCS)
• Full understanding of multi-tiered, load-balanced, redundant infrastructure architectures
• Experience with clustered environments for database and application servers
• Virtualization using VMware and Citrix
• Virtual data center and cloud technologies
• SAN and Storage technologies, de-duplication, caching technology, replication, backup and restoration (eg. EMC, Dell, HP )
• Highly experienced managing external partners and vendor relationships
• Ability to drive major changes via formal and informal influence
• Excellent, demonstrated creative and practical problem-solving and issue resolution skills
• Ability to anticipate and design around potential problems that could impact user experience, scalability, security and reliability
• Ensures all aspects of daily technology infrastructure Operations run effectively and efficiently. Primary role is to provide the support function to Company in order for it to achieve its vision and strategic objectives. Manage day to day Infrastructure Operations - Data Center Operations, branch support, network connectivity (via outsourced and in-house team) etc. Improvements, deployment of new projects, process – policies, Audits, Vendor Management / Thorough knowledge of service delivery Audits.

IT Technical/Functional Skill Sap Expert
• Extensive onsite hands on experience in implementing, upgrading, Rollouts, migrating, maintaining, integrating, customizing and supporting SAP and Siebel CRM Business suite Applications.
• Hands on 5 years of Expertise in SAP CRM 7.0 EHP 2.0 e-Business suite for E-Commerce, Sap IS-H(Healthcare) Trade Promotion Management, Loyalty and Fund Management, Auto Rent and Leasing Management, IS Utilities for (OIL, Gas & Energy, Water) integration with Sap CRM with CCS(Customer Care and Services), Industry standard Sales and Service Management methodologies , Mobility implementation and management using CTI technology, Transport Management, Health Management System, WebUI, Partner Management(B2B),Insurance Management System, Commercial Finance Management, SAP SD, Sap ISU/CCS with Sap CRM integration , Sap Solman etc.
• Hands on 5 years of Experience on Siebel CRM upgrade, Data Migration and support project with CTI project implemented.
• Hands on 3 years of Sap IS-H (Healthcare).
• Hands on 2 years Sap Hana project experience.
• Hands on 5 years Experience on Sap Mobility platform version 2.3 of Android and iOS based Mobile Native Application end to end Sap Mobile App development. Used MIM, MAM (Mobile Application Management) called as Mocana for Enterprise. App Store for provisioning, Updating and removal of App with Data security, Push service and User Management on Mobile App.
• Hands on 4 years of Experience in Trade promotion, loyalty and Fund Management
• Hands on 2 years Sap BRF (Business Requirement Framework) plus Experience.
• Hands on 1 years Sap Social Service and Sap CRM IS- Utilities with Sap CRM Integration Experience.
• Hands on 2 years Sap Web Channel Experience Management(WCEM) implementation project experience
• Hands on 5 yrs Experience on Siebel CRM with Dot Net, SharePoint, BizTalk and oracle ERP with Oracle Finance.
• Understanding business process, conduct gap analysis and suggest solutions (As-Is and To-Be Analysis)
• Preparing Requirement (RD-120/BR-150), Functional (BR-100/MD-50), Technical (MD-70)
• Designing Test Plans, Conduct CRP/UAT Sessions, Training and Driving Change Management
• Conducted CRM System Reassessment to provide solutions in Business process re-engineering, applications & operations
• Participated in at least 5 full cycle diverse SAP CRM app implementation/upgrade/Rollouts/Migration/Change Request/Integration/development

IT Non Sap Domain/Technical Knowledge
• Siebel CRM, Mobility platform version 2.3 with Android and iOS based Native Application.
• SAP R3(ECC), SAP SD, SAP BW/BI, Oracle Finance
• Worked on Sap CRM modules like Sales, Service and Marketing with Sap BW/BI integration.
• Manufacturing, IT Services, Product Development, Banking, Telecom, FMCG, IS Oil & Gas, Energy, Water, Health Care, Healthcare Medical Equipment, Commercial Finance, Insurance, Transportation, Data Storage, Cloud Computing like Amazon, IBM ,Government , Electronics and Entertainment.
• System Architecture, SQL, PL/Sql, Java, Testing Tools, Informatica, Data Warehousing, Cloud Computing etc.
• Reporting tool:- Business Object
• System Integration : Sap XI, MS Biztalk, Tibco, Webmethod
• DataBases: Oracle, MS SQL, IBM DB2
• Microsoft Tools – Project, Visio, Excel, Word, MS SharePoint, Power point, Dot Net.

Professional Experience
IT/Project/Program Manager – SAP CRM 7.0 EHP2.0, Sap Hana, Sap Solman, Sap Mobility Platform version 2.3, Sagia, Riyadh Saudi Arabia Feb 14 – Present
Client: Sagia (Saudi Arabian Investment Authority), Riyadh Saudi Arabia
Current Company: Kaar Technologies Pvt Ltd.
Designation: Sr. Manager IT

Key Role & Responsibilities
• Manage the implementation End to End and on-going support of SAP CRM Apps, Sap WCEM, Sap Hana Platform, Sap Mobility platform version 2.3 based Android Native Application, BRF Plus and Sap CRM Social Services, Sap SD, Sap FICO, Sap BW/BI and Sap Solman.
• Currently working on Sap CRM and Sap Hana backend implementation project.
• SAP Mobile Application native Android Platform on version 2.3 for Sap Sybase Afaria (MDM) solution and Mocana MDM tool , also have understanding of Sybase Unwired Platform (SUP), Hybrid Web Container, UI5(HTML5 compatibility) system can be used in multiple system.
• Also doing presales activity for Kaar Technologies Pvt ltd for Biding, Demo, Poc delivery and proposal and writing.
• Oversee all project management activities, steering committee, requirements gathering, change management, post implementation support
• Sap BRF (Business Requirement Framework) plus implementation for the Screening and Validation process for the investor giving them points which is calculated with the help of formula setup on BRF plus tool.
• Sap Hana is used for High Performance Analytic data computation which is fed to Sap BI/Sap BW application for faster data access for complex business logic.
• Sap Hana was also plan to use for Cloud computing for fast data computation for the sagia system.
• Sap Social Service implementation to get the customer Experience linked to ERP R/3 system.
• Sap Web Channel Experience Management (WCEM) implementation in project to give customer a web channel experience to manage its Investment portfolio on web.
• As IT Advisor, help strategize IT operations, budgeting & resources
• Execute the design and implementation of Help Desk and Customer Information Center System
• Devised the Disaster Recovery Center from an “As-Is” state to a “To-Be” state
• Manage the development and delivery of Insurance Management Systems product application and Fleet Rent and Leasing application
• Lead, guide and mentor a 30+ strong team of development and support managers, technical and functional/deployment analysts & Testers
• Formulate project budget estimates, manage P & L and implement internal controls
• Ensure total adherence to SLA\'s/KPI\'s and SDLC processes
• Co-Manage day-to-day Operations including working with external vendors and facilitate visa processing
• Coordinate with Business Development Managers and Sales Team for pre-sales activities, proposal presentations and creating SOWs
• Manage the IT Infrastructure in regards to planning, maintaining and monitoring; including Desktop/Laptops, Servers, Network, Printers, Storage, Help Desk System
• Create an infrastructure strategy, roadmap, policies, and standards based on business plans and application requirements
• Ensures all aspects of daily technology infrastructure Operations run effectively and efficiently. Primary role is to provide the support function to Company in order for it to achieve its vision and strategic objectives. Manage day to day Infrastructure Operations - Data Center Operations, branch support, network connectivity (via outsourced and in-house team) etc. Improvements, deployment of new projects, process – policies, Audits, Vendor Management / Thorough knowledge of service delivery Audits.

Achievements/Contributions
• Lead the first successful implementation and On Time development 3 major Branch releases
• Successfully led a team of designers to design a Customer Service portal for a major company in Middle East.
• Mentored employees to senior positions by imbibing in them accountability, responsibility, honesty and communication.

IT/Project/Program Manager – SAP CRM 7.0 EHP2.0, Al Rajhi Takaful, Riyadh Saudi Arabia Nov 12 – Jan 14
Client: Al Rajhi Takaful, Riyadh Saudi Arabia
Current Company: Basis Bay Pvt Ltd. Malaysia
Designation: Sr. Manager IT (CRM&ERP)

Key Role & Responsibilities
• Manage the implementation and on-going support of SAP CRM Apps, Sap WCEM, Sap Hana Platform, Sap Mobility platform version 2.2 Native Android and iOS based Application build on SUP and Sybase 365 Platform, BRF Plus and Sap CRM Social Services, Sap SD, Sap FICO, Sap BW/BI, MIS.
• Oversee all project management activities, steering committee, requirements gathering, change management, post implementation support
• Design and implement interfaces to the Insurance Management System with Fleet Rent and Leasing Solution (Fleet Management Solution).
• Sap BRF(Business Requirement Framework) plus implementation for the Screening and Validation process for the new applicant of insurance giving them points which is calculated with the help of formula setup on BRF plus tool. Which can be changed as per need by the business owner as when needed.
• Sap Social Service implementation to get the customer document linked to ERP R/3 system Sap Social service module.
• Sap Web Channel Experience Management (WCEM) implementation in project to give customer E-commerce environment to managed its overall Insurance portfolio along with Fleet if any purchase from the Alrajhi on web.
• As IT Advisor, help strategize IT operations, budgeting & resources
• Execute the design and implementation of Help Desk and Customer Information Center System
• Devised the Disaster Recovery Center from an “As-Is” state to a “To-Be” state
• Manage the development and delivery of Insurance Management Systems product application and Fleet Rent and Leasing application
• Lead, guide and mentor a 30+ strong team of development and support managers, technical and functional/deployment analysts & Testers
• Formulate project budget estimates, manage P & L and implement internal controls
• Ensure total adherence to SLA\'s/KPI\'s and SDLC processes
• Co-Manage day-to-day Operations including working with external vendors and facilitate visa processing
• Coordinate with Business Development Managers and Sales Team for pre-sales activities, proposal presentations and creating SOWs
• Manage the IT Infrastructure in regards to planning, maintaining and monitoring; including Desktop/Laptops, Servers, Network, Printers, Storage, Help Desk System
• Create an infrastructure strategy, roadmap, policies, and standards based on business plans and application requirements
• Ensures all aspects of daily technology infrastructure Operations run effectively and efficiently. Primary role is to provide the support function to Company in order for it to achieve its vision and strategic objectives. Manage day to day Infrastructure Operations - Data Center Operations, branch support, network connectivity (via outsourced and in-house team) etc. Improvements, deployment of new projects, process – policies, Audits, Vendor Management / Thorough knowledge of service delivery Audits.
Achievements/Contributions
• Lead the first successful implementation and On Time development 3 major Branch releases
• Successfully led a team of designers to design a Customer Service portal for a major Insurance company in Middle East.
• Mentored employees to senior positions by imbibing in them accountability, responsibility, honesty and communication

SAP CRM Project Leader – ADMS Wave, Boston Scientific Inc.,USA Aug 10– Nov 12
Client: Boston Scientific Inc.,USA
Company: Accenture Services Pvt Ltd.
Designation: Sap CRM Team Leader (CRM&ERP)

Role & Responsibilities
• Business Development for Medical and Healthcare product.
• Manage the implementation and on-going support of SAP CRM Apps, Sap CRM Trade Promotion, Loyalty Management and fund Management, Sap WCEM, Sap Mobility, BRF Plus and Sap CRM Social Services, Sap SD, Sap FICO and also financial business intelligence data warehouse system (VFBI) with the help of Sap BW/BI tool.
• As Onsite Co-Coordinator managed day to day offshore activities of team coordination, prioritizing assignments, issue resolution and escalation, weekly status of deliverables
• Ensured consistent reduction in support service tickets (issue resolution, enhancements and report requests) by utilizing augmented staff and shared responsibilities.
• Over all Order to cash management process for selling each medical devices.
• Analytics reporting with SAP BI: The analytical report for the overall business forecast and Area wise sales report creation.
• Service order management and Case management: The request for giving abdicate support to the soled product and management each ticket raised by end user for faulty product.
• Maintenance process and Rollouts: This is to provide new functionality and best practices to improve product handling process
• Define migration strategy and cutover activities for release rollout
• Project Management activity including the working on exploring new Proposal (RFI/RFP) with biding for business opportunity of my company from current account.
• Responsible for Annual Appraisal, Time Sheet approval, Team Management and also the Project Management Activity. Coordinating the client and project team with offshore and onsite module support including the handling the client project review committee (Steering committee).Status Reporting and Project Planning with Delivery Management.
• Blueprinting with Preparation of requirement document for initial design phase with customer interaction to gather the information for the document.
• Blue print Creation of the overall business process with consideration of the upgrades mapping to the new version compatibility with rollout management.
• Understanding and preparing the Functional Specifications by mapping their business process discuss in the requirement.
• Completed the SAP CRM Functional development for the service cycle order with also case management with order creation in the system is ready with integration of SAP BW/BI(Business intelligence) and also showing the BI report on the WEBUI.
• Vendor management, Asset management with parallelly Practice area management for SAP capability.
• Resource management for resource availability, Delivery of the modules from the resource, interacting with the client for each Functional Module of the project and preparing the estimation plan for the each module and also delivery it on time.
Key Achievements/Contributions
• Increase in the sales of Medical and Healthcare products
• Successfully implemented and Support the application on time in the SLA range.
• Achieved consistent savings by evaluating software/hardware requirements
• Mentored employees to senior positions by imbibing in them accountability, responsibility, honesty and communication

Past Positions
Tandvard Release 3, Forsakringskassan (Swedish Dental Finance Reform), Stockholm, Sweden June 10 – July 11
SAP CRM Functional Lead with Project Manager (Accenture Service Pvt Ltd)
Transport for London.Inc. – London, UK Sep 08 – May 10
SAP CRM Functional Lead with Project Manager (IBM India Pvt Ltd)
NetApps.Inc. – Sunnyvale, California, US Mar 08 – Aug 08
SAP CRM (Onsite ASUP Functional Lead) with Project Manager (IBM India Pvt Ltd)
Medtronic.Inc.USA – Herlen, Amsterdam, Netherlands July 07 – Mar 08
SAP CRM Project Manager (IBM India Pvt Ltd)
Ericsson AB – Kista, Stockholm, Sweden May 07 – July 07
SAP CRM Project Manager (IBM India Pvt Ltd)
Medtronic – Bakersfield, California, USA Sep 06 – Mar 07
SAP CRM Project Manager (IBM India Pvt Ltd)
GE – Energy – Bentley Nevada, Nevada, USA Mar 05 – Aug 06
SAP CRM Project Manager, Sap CRM IS - Utilities (Tata Consultancy Service Pvt Ltd)
SONOFON - Smartwork Application – SONOFON, Denmark, Europe Apr 04 - Mar 05
Siebel CRM Project Manager, Siebel CTI (Tata Consultancy Service Pvt Ltd)
GE Medical System -VISTA - Global Service Platform - Milwaukee, USA Sep 03 – Mar 04
Siebel CRM Project Manager (Tata Consultancy Service Pvt Ltd)
GE Plastics - Global Make Application Support - Pittsfield, USA Dec 02 - Aug 03
Microsoft software based application and web base application developer (Tata Consultancy Service Pvt Ltd)
GE-CAT (Commercial Finance) - Simfinder – Generation II, UK Sep 02 - Dec 02
Microsoft software based application and web base application developer (Tata Consultancy Service Pvt Ltd)
ISD Corporation - eICMS Juvenile System – USA Mar 01 – Sep 02
Microsoft software based application and web base application developer (Tata Consultancy Service Pvt Ltd)
ING-Group - RVS Insurance System – Netherlands, Europe Oct 00 - Mar 01
Microsoft software based application developer (Tata Consultancy Service Pvt Ltd)
Afteck Business Machine pvt Ltd - Integrated Development Environment for JDBC, INDIA Aug 99 – Sep 00
Sun Microsystems Java software based application developer (Afteck Business Machine Pvt Ltd)
(Details can be provided on request for above)
Education & Certifications

ITIL® V3 Certified Professional, Mumbai, India, 2010
BE (Comp.Sci&Engg), Shivaji University, Kolhapur, Maharashtra, India, 1999

Training
• ITIL V3 Training
• Project Management Training
• SAP Solution Manager 4.0 Training
• SAP Authorized SAPIENT Training Center on SAP CRM 4.0 with E-commerce, ISU/CCS, Mobile Apps etc.
• In- house Siebel CRM 7.5 eBusiness Applications Training
• In-house Data warehouse tool training on Informatica 6.1 (ETL Tool) and Business Objects (Reporting tool).
• Technical Architecture with Project
• Agile Methodology with Project
• In- house CMM and PCCM Quality Methodology.
Personal Details
Email id –devesh_dubey@yahoo.com/deveshdubey94@gmail.com
Home: +91-022-28990103
Cell: +91-99-87094840/+91 9867783527/ +966 599487653
REFERENCES
Manoj Dhawan -Accenture Service Pvt Ltd
Pallavi Gupta - Capgemini
TIME AND SPATIAL FLEXIBILITY
2 weeks
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