Profileimage by Anonymous profile, Business Process Engineer

Monique Williams


Last update: 21.02.2015

Business Process Engineer

Graduation: not provided
Hourly-/Daily rates: show
Languages: English (Native or Bilingual)




SDLC, Business Process, ARIS, Business Process Design, Visio, Business Process Re-engineering, Business Process Mapping, Business Process Development, ERP, Process Management, Requirements Analysis, Functional Requirements, Enterprise Architecture, SAP Implementation, Information Systems, Supply Chain, Requirements Gathering, Training, Process Modeling, Quality Center, Analysis, SharePoint, Business Requirements, IBM Blueworks Live

Project history

Randstad Technologies US
Project Manager
06.2014 - 12.2014
Partners with process engineers, business owners, and other subject matter expert resources for identification and documentation of current (as-is) and future (to-be) processes and identification of associated policies and procedures.
Assist process engineers in reviewing process models to ensure Cigna\'s BPM methodologies and standards are met.
Collaborates with process engineers to provide ongoing process support to key business stakeholders per project assignment.
Assist in updating and maintaining project documentation as required.

Principles Group International
Senior Business Process Architect
05.2013 - 03.2014
Liaison between IT operations and business users.
Identified, documented, analyzed, designed, and redesigned business processes.
Evaluated existing processes.
Planned, performed, and implemented process improvement and redesigned initiatives.
Collected data to identify root cause of problems.
Measured performance against process requirements. Aligned improvement to performance shortfalls through data trending and analysis.
Provided consultation and lead projects to apply process improvement and re-engineering techniques to improve business performance and product quality.
Developed metrics and analyzed data for process measurement, identifying indicators for future improvement opportunities.
Scoped, charted, and lead all phases of process analysis and design established within the enterprise.
Used advanced business process analysis and improvement methods, tools & techniques, project management and change management to manage large projects.
Managed generation and distribution of Business Process Architecture SDLC documents for existing business areas.

Volt Information Sciences
Senior Business Process Consultant
10.2012 - 10.2012
Successfully completed three week assignment to repair synchronization between the Production and Development Mach I Project databases in ARIS Business Designer and SAP Solution Manager.
Repaired broken links to process models.
Performed database clean-up of VACD’s, EPC’s, and FAD’s by identifying and correcting semantics per Caterpillar Standards and Conventions documentation.
Redesigned ARIS database platform.

Talent Logic Inc.
Senior Business Process Consultant
03.2011 - 01.2012
Responsible for developing IT requirement documentation and analyzing current state processes, functional areas, material issues, legacy systems, and development of future state solutions.
Monitored and evaluated change readiness and executed interventions to overcome resistance to change.
Identified impact of change on stakeholders and assisted in the development of tools to prepare each business area appropriately.
Acted as a liaison between the IT Project Teams and the business.
Developed SAP and ARIS Business Publisher training materials for local and global end users.
Delivered virtual SAP training workshops.
Lead workshop / gap analysis sessions for SAP application business owners, project managers, subject matter experts and business analyst to architect major application components and business processes.
Recorded weekly metrics and status reports (i.e. KPI’s and PPM’s).
Created and managed business process flows and process changes via process flow tool ARIS IT Designer.
Re-engineered existing business process work flows from Visio to ARIS.
Managed project documentation in SAP Solution Manager 7.1 (i.e. Functional Design Documents, Technical Design Documents, IT Requirements, and links to ARIS Process Flows).

Support Analyst 2
07.2006 - 09.2010
Conducted high level analysis of application development goals, business and end-user needs, documenting business requirements, making recommendations for system logic, enhancements, server capacity planning, or flow as necessary.
Lead others in business process analysis, needs assessments, technology infrastructure evaluations, and/or preliminary cost/benefits analysis in an effort to align information technology solutions with business initiatives.
Planned and coordinated end-user testing activities and designed testing strategies to provide data for analysis and evaluation.
Daily use of HPQC for script testing and analytical reporting.
Managed & uploaded documentation in SAP Solution Manager (i.e. Functional Design Documents, Technical Design Documents, and Project Requirements.
Updated ARIS business process models as process changes occurred.
Managed ARIS Business Architect user roles, license key distribution, folder structure, production database back-ups, filters, object attributes, etc.
Determined dependencies for core SAP business processes with respect to the operational business process life cycles.
Managed configuration and publishing of ARIS Business Publisher.
Provided necessary leadership, communication, and support to ensure business readiness when process and system changes were deployed.
Provided guidance to SAP module analyst on best practices in process modeling and orchestration.


Time and spatial flexibility


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