Anil Shah available

Anil Shah

CRM, AX, Power BI, Office 365, Azure

Profileimage by Anil Shah CRM, AX, Power BI, Office 365, Azure from Mumbai
  • Mumbai Freelancer in
  • Graduation: Master of Science (M.S.), Industrial engineering
  • Hourly-/Daily rates:
  • Languages: English (Native or Bilingual)
  • Last update: 21.01.2016
Profileimage by Anil Shah CRM, AX, Power BI, Office 365, Azure from Mumbai

I am the Managing Partner at CloudFronts. We are a Microsoft Cloud Partner focused on delivering value through CRM & related cloud technologies. Our core focus areas are CRM, BI/Reporting & Integration. I have worked for over 10+ years in New York/DC , before returning to India to start CloudFronts.  

We have a highly technical team of experts, certified in their respective areas of expertise and are focused on helping our clients succeed. 

You can read more about us at

Warm Regards,
Anil.  less

I have worked on CRM for 10+ years in New York/DC before returning to India to start CloudFronts. We are focused on Dynamics CRM, AX, Power BI & Azure. We were also part of the CRM 2016 Preview with Microsoft and already developing ISV solutions on top of this upcoming release, leveraging key technologies like Web API.
You can read more about us at

CRM Online is a big part of our business and most of our CRM implementations are on CRM Online. We also use CRM Online as our business platform and have extended it for our needs. Some key highlights are below:

1. We use all aspects of CRM Online - Sales, Service and Marketing (ClickDimensions).
2. We have built a Customer Portal hosted on Azure so clients can create/update service tickets.
3. We built a complete Project Management module inside of CRM for managing Projects and time entry.
4. Integrated Customers from CRM to QuickBooks Online. Integrated other 3rd party solutions like UPS, MercuryPay with CRM Online.
5. Built a complete payroll module in CRM
6. Developed a complete Resource allocation module inside of CRM.
7. Built Power BI dashboards for KPIs. Our data warehouse is hosted on Azure.
8. Developed robust billing, utilization, project management reports in CRM.
9. Recently released a CRM - WordPress Integration Product to integrate leads into CRM. Our press release for the article is here:

As a team we have all these skill sets in house and hence can provide long term support for your CRM needs.

Microsoft Dynamics CRM customization experience:

we have done extensive customizations to our CRM Online deployment to help run our Professional Services business. Some of these things include: 

1. CRM - QuickBooks Online Integration - We use QB Online as our accounting platform and have integrated it (currently for customers only) with CRM. We use an Azure hosted Listener service that calls the QB REST API for this.
2. Project Management module in CRM with Time Entry & Approval and reports for Billing and project management.
3.Resource Allocation module in CRM to allow us to allocate team members in CRM
4.Human Resource module to generate payslips from CRM and maintain all employee related information in CRM!
5. A Client Support Portal that uses CRM as the data source, so our clients can submit/update tickets from the Portal.
6. Deep Expertise on CRM Online Customization and 3rd Party Integration- We have deep customization capabilities on CRM Online to setup client requirements that are not addressed by out of the box functionality. Plus we have solid expertise on 3rd party integration with CRM Online. Some examples are:
-Shipping Integration with UPS for Shipping label generation and comparison. The API is hosted on Azure.
-DocuSign integration for a client in Norway.
-Payment processing integration for accepting credit cards from CRM, including partial payments and refunds.
ERP Integration to platforms like QuickBooks Online and Dynamics AX and GP.

A Strong CRM team - Our CRM team is our backbone and works very hard to stay on top of the latest changes in CRM Online! To that end we are part of the CRM preview programs with Microsoft and our teams are already learning the 2016 product.

Strong Reporting/Power BI team - Any good CRM project needs good reporting, whether it is in the form of CRM Dashboards, SSRS reports OR modern analytics using Power BI. We have a strong team that can help with any BI requirements.

Client References - Our client references in Europe and USA can assure you of the quality of our work and our long term commitment to CRM Online!

Warm Regards,
Anil Shah
All over
CloudFronts Technologies is a fast growing technology company dedicated to helping SMEs (Small& Medium Companies) deploy robust IT strategies in the cloud. Microsoft Dynamics CRM Online is the premier CRM cloud solution available today. Gartner has consistently rated Dynamics CRM in the leader’s quadrant for innovation and ease of use. We have experts with several years of experience working with Dynamics CRM and are dedicated to helping SMEs succeed by helping them deploy, implement & customize their CRM solution. We have come up with several proven solutions for companies to get up and running on their CRM with low up front cost and quick deployments. Our team of CRM focussed resources from Sr. Developers to Solutions Architects are dedicated to helping you succeed
YouTube Profil Microsoft CRM Online Success Story