Profileimage by Andy Schwarz Dynamics 365 Senior Consultant / Architect from Stein

Andy Schwarz

not available until 07/01/2024

Last update: 14.04.2024

Dynamics 365 Senior Consultant Customer Engagement

Company: Bitte wählen
Graduation: Diploma in Computer Science
Hourly-/Daily rates: show
Languages: German (Native or Bilingual) | English (Full Professional)

Attachments

Profile-Andy-Schwarz-April-2024_140424.pdf

Skills

  • Expertenwissen Microsoft Dynamics 365 Customer Engagement
  • Fundierte Kenntnisse in Microsoft Dynamics 365 Customer Service und Field Service
  • Vertieftes Wissen in Microsoft Dynamics 365 Marketing
  • Sehr gute Kenntnisse in Microsoft Power Platform (Power Apps, Power Automate)
  • Fundierte Kenntnisse in der Erweiterung von D365 (Javascript, Plugins, Workflows)
  • Grundwissen Scribe Online
  • Fundierte Kenntnisse in Azure DevOps
  • Vertiefte Kenntnisse in Azure Integration Services
  • Grundkenntnisse in Azure Data Factory
  • Kenntnisse von Scrum und Agile Projektmethodiken
  • Vertiefte Kenntnisse von ALM in Bezug auf Dynamics 365

Project history

02/2022 - Present
Asset Maintenance & Management system
(Energy, water and environment, >10.000 employees)

Conduct analysis workshops functional & architectural.

Project currently in ramp-up phase.


09/2021 - Present
Implementation of D365 Field Service
(Telecommunications)

Analysis and design workshops, implementation planning and test support.

Overall IT architecture responsibility.

Implementation of a case to work order process for several departments.


02/2021 - 04/2022
Extending Dynamics 365 Sales with subscription management
(Internet and Information Technology)

Workshops, diagnosis, analysis, design, implementation and test.

Responsible for the CE application and surrounding integration and applications.

Implementation of a quote to cash process and master data processes.


10/2020 - 01/2022
Several projects for improvement of D365 Sales
(Transport and Logistics)

Analysis and design workshops, implementation planning and execution, test support.

Overall architecture responsibility.

Implementation of several processes for competitor management and tender management.


01/2019 - 12/2020
Implementation of Dynamics 365 Sales & Field Service
(Pharmaceuticals and medical technology, 1000-5000 employees)

Implementation of D365 Sales, Customer Service and FIeld Service as a world wide solution.

Responsible for up to 5 teammembers.

Conducting workshops to gather requirements and discuss solution approaches.

Customizing and development.

Deployment automation with Azure Devops.


01/2018 - 12/2018
Implementation of Dynamics 365 Customer Engagement & Portals
(Pharmaceuticals and medical technology)

Requirement engineering, design, implementation and test.

Implementation of a portal for suppliers and partners.


09/2016 - 08/2017
Supplier Management

Workshops, diagnosis, analysis, design, implementation and test.

Creation of a supplier management system based on Dynamics 365 including new business processes for 3 different user groups within 1 department.

Integration into SAP.


Local Availability

Open to travel worldwide
Deutschlandweit verfügbar mit bis zu 2-3 Tagen Präsenz pro Woche.
Auch für internationale Projekte verfügbar, Präsenz je nach Distanz zu besprechen.
Profileimage by Andy Schwarz Dynamics 365 Senior Consultant / Architect from Stein Dynamics 365 Senior Consultant Customer Engagement
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