Julia Felde available

Julia Felde

Julia Felde System administrator from Schöneck

available
Profileimage by Julia Felde Julia Felde System administrator from Schöneck from
  • Freelancer in
  • Graduation: not provided
  • Hourly-/Daily rates: 60 €/hour 500 €/day
  • Languages: German (first language) | English (good) | French (basic knowledge) | Italian (basic knowledge)
  • Last update: 11.07.2016
KEYWORDS
PROFILE PICTURE
Profileimage by Julia Felde Julia Felde System administrator from Schöneck from
SKILLS

IT-Knowledge since:
- 2000
Core competencies:
- Administration W2K3 / W2K8 Active Directory
- Project development in Exchange 2003 / 2007 / 2010
- Sharepoint Server Support from 2003 up to 2010
- Hardwaresupport for DELL and HP Servers
- Network support Switches, Hubs, Router, Protocols
- 2nd and 3rd Line Support in heterogeneous Networks

 
REFERENCES
12/2015 – 02/2016 2nd Level Exchange Operating support

With Provider Computerfutures for Customer Deutsche Presse Agentur Mediateck
 
Function:
Operational support for the backend server Infrastructure. Deal with Incidents- and Analyse multiple customer inquiries in messaging core team.

Activities:
Planning maintenance together with the team colleagues from Server team to ptach the servers and operating system by SCCM. Clientsupport with OLK2010

Industry:
News

IT-Area:
Exchange 2013, Powershell 2.0 – 4.0, FrontRange IT Servicemanagement, PS Snappins E2k13 und Module, WAN, DNS, VPN, RPCoHTTPs, MAPI, XML, LDAPs/LDAP, Outlook 2010 – 2013, DameWare, Cisco WebEx, Terminalservices, SCCM

02/2015 – 07/2015 2nd Level Exchange Migration

With Provider DIS Interim for Servicve provider PIRONET NDH for Customer SANA IT Services
 
Function:
Getting requests from customer in 2nd and 3rd Line operating in case of Migration, coordinate the prerequisites with site admins for each hospital followed by testing and implementation, analyse and troubleshoot some topological inquiries by Customer, Mailbox migration / Planning and preload and VIP Support. ITIL based process coordination and implementation by customer and end customer.

Activities:
Work as a member in the internal team’s for Management, Scripting team and architecture. We create some automations and coordination’s for the customer together. Coordinate telcos with customer’s responsible Administrators, get the current setup for each source domain and implement the automatism to define the provisioning for mailboxes in the destination resource domain. (LinkedMailbox in E2k10)
 
Industry:
Internet Service Provider (Multi Customers Environment)

IT-Area:
Exchange 2007 in Koexistenz mit Exchange 2010, Powershell 2.0 – 4.0, LanDesk, PS Snappins E2k10 und Module, Quest ARS Snapin, FIM, Forest und Domain Trust, WAN, DNS, VPN, RPCoHTTPs, MAPI, XML, LDAPs/LDAP, Outlook 2003 – 2013, TeamViewer, Cisco WebEx, Terminalservices, Citrix, ANDROID, iOS, Activesync, Outlook Web App, EWS Bereitstellung / Korrektur, Nachrichtenverschlüsselung. Und andere davon abhängige Technologien wie BlackBerry, GoodMobile, etc.

03/2014 – 06/2015 Professional Support 3rd Line Outlook

With Provider Knieper Consulting AG for Service provider IBM Deutschland for Customer ALLIANZ Managed Operating Services GmbH  
Function:
Dealing with Incident- and Service requests in 3rd line operating in case of configuration Outlook, Release approvals, quality checks and reconfiguration of the exist ALLIANZ Infrastructure worldwide (like GPOs and so on). IBM Responsible as 3rd line professional facing to the customer and manage trouble tickets with IBM Back desk.

Activities:
Solve incompatibilities for ADDiNs in the client infrastructure of customers Environment. Validate new Client releases of the Outlook 2010 Client their configuration.  Support of Enterprise Vault configuration for User mailboxes. VIP Support work hand in hand with the VIP Support team. PKI configuration checkup and rebuild for customer’s user.

Industry:
Assurance / IT Service distributor

IT-Area:
Exchange 2007, Outlook 2010, Symantec Enterprise Vault, Cisco JABBER, Office Communicator, SaveMail, SMIME, Outlook WebAPP, Exchange 2007 Powershell, AD-Modules Powershell, Networking (Routers, protocols) Wireshark, Windows Server 2003, Windows Server 2008 R2, Internet Explorer 8 – 11, CiTRiX Streamed application, CiTRiX Receiver, RSA Softtoken, Blackberry, GoodMobile, IOS, Active Sync, iTunes.

04/2014 – 04/2014 MS AD DELL Quest Active Roles Domain migration
With Provider Michael Baily Assosiates UK for Customer VODAFONE Germany Function:
Develop test scenarios to migrate domain based content objects by using dell quest migration manger and mange it with active roles server 7.1. Create some Provisioning tasks in ARS for remote domains New Zeeland and Fiji. Weekly JourFixes about the state with the onsite administrators.

Activities:
Transferring customers role set up to remote domains and enabling the management tasks for ad objects in the root domain.

Industry:
ISP

IT-Area:
W2K8 R2, DELL Quest Active Roles Server 7.1, laboratory for Scripte runs on Microsoft Active Directory, Processengine (customer self-made extension for ARS)

- 01/2013 – 03/2014 2nd and 3rd Level Server support / Exchange 2010 AD Operating

With Provider Michael Baily Associates UK for Costumer
Flughafen München GmbH

Function:
Consolidate SMTP address space for all doter companies from Flughafen München GmbH to Address space with suffix @munich-airport.de. Programming an MS Access based database for calculating cost estimates for server and OLA and or SLAs. Converting some LDAP query’s to OPATCH in case of migrating address lists in Exchange. Active Directory Support and evaluating the Features after Function level upgrade for the current installation. 3rd Line support with Microsoft for issues in Exchange topology and Server based issues.

Activities:
Work with request‘s for Linked Mailboxes from doter companies. Direct communication to the customer for VIP users. Support to restoring some items in case of LEGATO stored Attachments in mail objectives. Describe the upgrade from AD and how to enable the waste basked option in the productive environment. Release of some technical documentation.

Industrie:
Aerospace / IT 2nd Line Services

IT-Aera:
W2K8 R2, W2K3 R2, W2K, DNS, PXE, CA Supporttools, Cherwell, Remedy, Exchange 2010 / E2K3 Sp3, WSUS, WIN7, WINXP, Terminalservices, VmWARE, Storage, Access 2007, SQL Server / SQL Express, TCPIP, Linux, RaspberryPI, Monitoring NagiOS (CheckMK), Viedeostreaming, OCS2007, Resourcedomain und Trustkonfiguration, Betriebsebenen Anpassung /Upgrade.

- 12/2011 – 12/2012 SharePoint 2010 Portal construction / operating as a Pilot

With Provider PAJAN GmbH for Provider COMPAREX
for Customer AUDI AG

Function:
Responsable for Konzepts in case of SharePoint Portal Serverfarm, SQL Cluster, SharePoint 2010, Active Directory and associated documentation. Save the technical quality in all documents, refer to develop a Server farm in the topology. This in coop-eration with the Operative and planning companies AUDI in the role as a customer, HP in the role as the planning company and Comparex as the responsible for the quality for the release.

Activities:
Proving the documents, refer to the topology in the customer’s architecture. Responsible as technician in Workshops in case of Infrastructure and build the Server fram in there instances. Operating and troubleshooting the Pilot servers. Build some testing sceneries in JIRA to test the new environment with students. Maintenance planning and migrate the old content to the new environment.

Industry:
Automotive

IT-Aera:
W2K8 R2, W2K3 R2, TCP/IP, DNS, Forest Trust, SQL 2008 R2, Firewall, FIM, Share-Point 2010, AD, SMTP.

- 08/2011 – 01/2012 Project Enterprise Vault / Exchangemigration

With Provider TECOPS GmbH for Provider BECHTLE
for Customer Freshfields Bruckhaus Deringer LLP

Function:
Operative prepare of the exchange clusters in E2K3 for Migration to E2K10, Update and Upgrade from Enterprise Vault archiving, Support for BES 5 Farm, Trou-bleshooting with RIM - Blackberry Devices. Zenprise, SCOM Monitoring

Activities:
Create a prof of concept to do updates and upgrade from the Enterprise Vault structure in the Site. Troubleshoot Exchange performance issues and daily check ups. GoodMobile Support for non RIM Devices like iOS – and Android based devices. PGP encryption based on PGP Server in a global cluster.

Industrie:
Chambers Law

IT-Area:
DCOM, W2K8 R2, W2K3 R2, TCP/IP, DNS, VMWare ServiceManager9, Powershell 2.0, Scripting, Zenprise, W2K8 R2 Sp1, BES 5 HA, E2K10, Scripting, WSUS, ITIL, EMU, GoodMobile, Symantec Messagelabs Support and troubleshooting.

- 08/2011 – 08/2011 Sharepoint 2007 – 2010 Migration

With Provider PAJAN GmbH for Provider COMPAREX
for Customer Sparkasse Karlsruhe

Function:
Planning and migrate the SharePoint 2007 with some custom web solutions and web parts in a installed farm to 2010 SharePoint Servers, also in a fram. Compatibility check for the Content databases and testing the Migration before. Build a NLB Cluster by using W2K8 R2 board tools based on CiTRIX XenServer.

Activities:
Consultation and Troubleshooting for questions from the Customer, Planing the migration him self. Creation NLB Cluster and reconfigure DNS Settings. Sharepoint – Service Installation. Configure alternate access methods to Central Administration and Project sites.

Industrie:
Bank

DV-Umfeld:
DCOM, W2K8 R2, W2K3 R2, DNS, Powershell 2.0, Scripting, Microsoft Visual C# 2010 Express, W2K8 R2 Sp1, NLB, SQL

- 02/2011 – 07/2011 Project uCMDB Discoverscript

Provider Trans4mation IT GmbH for Provider PC-WARE for Customer AUDI Deutschland AG

Function:
Compatibility check of PowerShell scripts and Application developed in C# compiled in executable file, to set DCOM permissions in W2K3 R2 and W2K8 R2 in root/cimv2. This method was created to discover the Servers without highly administrative permission in the SAM Database on the target server.

Activities:
Validate the Scripts with virtual servers and hardware systems located in difference domains and physical networks.

Industrie:
Automotive

IT-Area:
DCOM, W2K8 R2, W2K3 R2, TCP/IP, DNS, Peregrine ServiceCenter, Powershell 2.0, Scripting, Microsoft Visual C# 2010 Express, W2K8 R2 Sp1

- 11/2011 – 02/2011 Project SSL / IPsec Configuration

Provider Trans4mation IT GmbH for Provider PC-WARE for Customer AUDI Deutschland AG

Function:
Checkup the Communication encryption based on IP-Sec, across locations over WAN for the sites Ingolstadt, Neckarsulm and Gyor.

Activities:
testing some scenarios with W2K3 and W2K8 based on IPsec by using SSL Certificates and passwords.

Industrie:
Automotive

IT-Area:
VISIO, IPsec, SSL CA, TELCO, HP Netzwerkkomponenten, Router, Firewall, W2K8 R2, W2K3 R2, TCP/IP, DNS, Peregrine ServiceCenter

- 08/2010 – 12/2010 Prof of Concept ISIS Med Server security

Provider Trans4mation IT GmbH for Provider PC-WARE for Customer AUDI Deutschland AG

Function:
Responsible as technical assistance in questions about SSL encryption in a NLB Cluster to use as frontend. Certificate based backend encryption on a SQL Cluster in W2K8 R2 by using Corporate CA.

Activities:
Configure a Microsoft NLB, Installing an application provided by Stock Informatik to use as a frontend for medical usage, Configure a Webserver, setup the webserver by using host headers and SSL encryption with the corporate CA. Encrypt the Backend communication interfaces. Embed the PKI infrastructure from the customer.

Idustrie:
Automotive

IT-Area:
HP Server- Hardware, W2K8 R2, MS SCM, TCP/IP, Firewall, Router, Hochsicher-heitsnetzwerk, IIS 7, SSL, 3- Schicht Anwendung, Middleware, Peregrine Service-Center

- 07/2010 – 12/2012 Provide UBUNTU / Linux Servers and services

Customers of
TWAIN-Datensysteme GmbH

Function:
Provide some Services based on Linux distributions for Customer support and other external and internal Services.

Activities:
Coordinate the employees on site Eisenach, Installation of UBUNTU Servers and the Configuration with MySQL, PHP Extensions and installing Software products on it

Industrie:
IT Serviceprovider / Hoster

IT-Area:
VM-Ware Workstation / Server ESX 4.0 / ESXi, DNS, Secure Shell, Terminal, Thinclient, Apache, MySql, PHP 5, CMS, DHCP, TCP/IP Subnet

- 03/2010 – 07/2010 Coordination to establish second hand cars portal to Corporate Network

Provider Trans4mation IT GmbH for Provider PC-WARE for Customer AUDI Deutschland AG

Function:
Coordinative tasks to solve Connection problems within AUDI and Corporate Members like SEAT, VW and other with cooperative Network operations center Wolfsburg.

Activities:
Configure for (Multi homed) Server and web services static routes to provide the „Corporate used Cars portal“ up to the Corporate portal. Solve some network based Issues between Bank and Car dealers.

Branchen:
Automotive / Internet provider

IT Area:
DNS, Ethernet, Firewall, Routing, VISIO, DSL Router (with car dealers internet access on site), TELCO, Peregrine ServiceCenter

- 12/2009 – 12/2012 Project WSUS Implementation / Workshops

Provider Trans4mation IT GmbH for Provider PC-WARE for Customer AUDI Deutschland AG and Kli-nikum Augsburg.

Function:
Develop and create a conception how does WSUS Services work’s for more than 800 Servers in two Datacenters and other Locations for the Customer. Create a overview about the Scripts and Services in the field. Present the functionality in a VM-Ware Testlab.

Activities:
Script based solution to provide a „PUSHABLE“ Service for Server computers in a Auto update Task, addicted the Status of the Servers in a SharePoint database. Provide a monthly update report about the Patches and give a summary overview.

Industrie:
Automotive / Government

IT-Area:
Active Directory, DNS, Ethernet, Firewall, Internet, Intranet, MS Office 2003 / 2007, MS Office 2003, MS-Exchange 2003, MS-Internet Information Server, Peregrine ServiceCenter, WAN, Windows 2000, Windows 2003 und R2, Windows 2008 und R2, Windows VISTA, MS MOM, SCOM, WSUS 3.0

- 03/2009 – 12/2009 Team leader for operative Server- Team members

Provider Trans4mation IT GmbH for Provider PC-WARE for Customer AUDI Deutschland AG

Function:
Team leader shipment for 6 internal employees, coordination for resource planning in cases of holydays and so on. Communicate and solve some 3rd line Support cases within Microsoft and other manufactures.

Activities:
Assist for Projcet leaders (PMO), responsible for Team members in Support cases, assign some tasks to the support and deliver a Report for the customer how does the status in the tasks in weekly jour fixes.

Industrie:
Automotive


- 12/2008 – 12/2011 2nd / 3rd Line Server Support AD / Exchange

Provider Trans4mation IT GmbH for Provider PC-WARE for Customer AUDI Deutschland AG

Function:
vSphere 4.0 Troubleshooting, Support for Active Directory, MS Exchange, Exchange Active Directory Operating

Activities:
Supports Domain controllers for Exchange front- and backend in E2K3, Trouble Ticket Support in Application REMEDY, Daily administrative Tasks in Operating issues, Maintenance for W2K3, E2K3 and so on, Jour Fixes with other IT Departments for Long Term Actions and other. WSUS Responsible für Patch- meetings, Planning and Customizing, HP Blade server, HP Enclosure, HP DL3x Server

Industrie:
Automotive

IT-Area:
Active Directory, DNS, Ethernet, Firewall, Internet, Intranet, MAPI, RPC o. HTTPS, MS Office 2003 / 2007, MS Office 2003, MS-Exchange 2003, MS-Exchange 2007, MS-Internet Information Server, POP3, Remedy, Router, SMTP, Switches, TCP/IP, WAN, Windows 2000, Windows 2003 und R2, Windows 2008 und R2, ESXi, ESX Cluster, vSphere 4.0, Windows VISTA, Microsoft ISA 2006, MS MOM, SCOM, WSUS

- 10/2008 – 12/2008 1st / 2nd Level Support

Provider Prometheus for Provider PC-WARE for Customer Eurocopter Deutschland

Function:
Process and Service Management Analyzing, Application Ownership and 2nd Level Support for Business Applications

Activities:
Create Analyzings based on Remedy Reports to Analyzing the System, Process optimizing, ITIL, Access / Excel, 2nd und 3rd Level Support for Application owners.

Industrie:
Information Technology, Logistic, Aircraft

IT-Area:
16-bit, 30xx, Active Directory, ActiveX, Adobe Acrobat, Apache, MS Office 2000, MS Office 2003, MS Office XP, MS Outlook, MS-Exchange, MS-Internet Information Server, MS-ISA-Server, MS-SharePoint Server, Remedy, sendmail, TCP/IP, VMWare, VPN, WAN, Windows 2000, Windows 2003, Windows CE, Windows XP, WINS, Or-ganization, authentic

- 7/2008 – 9/2008 2nd Level Exchange, Messaging architect

Provider GPS Kärnten for Customer:
INFINEON Service AG Klagenfurt

Function:
Support for Active Directory MS Exchange 2003 / 2007,
Implementation for new Services. OCS 2007, Coordination for system reclassifica-tions, Exchange migration EU / AP

Activities:
Domain controller, Exchange server 2003 / 2007, Trouble Ticket Support in Remedy, NetAPP, Coordination for Operational Services, Jour Fixes with other departments.

Industrie:
semiconductor manufacturer, IT-Service provider

IT-Area:
Active Directory, Adobe Acrobat, ADSL, DNS, DSL, Ethernet, Firewall, Internet, Intranet, MAPI, RPC o. HTTPS, MS Office 2003 / 2007, MS Office 2003, MS-Exchange 2003, MS-Exchange 2007, MS-Internet Information Server, POP3, Remedy, Router, SMTP, Switches, TCP/IP, WAN, Windows 2000, Windows 2003, Windows VISTA, Microsoft ISA 2006

- 4/2007 – 5/2008 2nd Level Exchange Active Directory Support

Provider Quest for Cus-tomer:
Hessische Zentrale für Datenverarbeitung

Function:
Support for Active Directory GPO’s, MS Exchange 2003, Responsible person for OU Administrators und System operators.

Activities:
Support for ISA 2004, Domain controller, Exchange server 2003, Trouble Ticket Support in Remedy (Customized), Patch management for Systems in Section Police, Judiciary, School administration and other Systems. 4 node Cluster Maintenance, SAN (EVA) Monitoring at Changes.

Industrie:
Government, IT-Service In-house

IT-Area:
Active Directory, Adobe Acrobat, ADSL, DNS, DSL, Ethernet, Firewall, Internet, Intranet, MAPI, MS Office 2000, MS Office 2003, MS-Exchange 2000, MS-Exchange 2003, MS-Exchange 5.5, MS-Internet Information Server, POP3, Remedy, Router, SMTP, Switches, TCP/IP, WAN, Windows 2000, Windows 2003, Windows XP, Microsoft ISA 2004

- 9/2006 - 3/2007 2nd Level Support- Engineering

Provider Geco for Provider SCC for Customer:
Staatsministerium für Umwelt Gesundheit und Verbraucherschutz

Function:
Responsible for Questions about System function in Windows Operating Systems XP Prof. Office 2003 Client / Server requests. Print server administration, Remote user support, Exchange administration / Troubleshooting, policy building (AD2003 GPO)

Activities:
SUS, WSUS, Exchange2003, AD, W2K3, MS Cluster, Network documentation, WinXP Prof Client, Desktop support in 2nd Instance, IT Consulting und Conception. Client development und Software rollouts per Symantec LiveState Delivery.

Industrie:
Government

IT-Area:
Active Directory, ActiveX, Adobe Acrobat, Adobe Photoshop, Apache, Citrix Meta-frame, Compaq Notebooks, Compaq Proliant Server, Dell, DHCP, DNS, Printer, Ethernet, FDDI, FibreChannel, Firewall, FTP, GUI, HTTP, IDE, Internet, Intranet, IPX, JavaScript, LAN, MAPI, MS Front Page, MS Internet Explorer, MS Office 2000, MS Office 2003, MS Office XP, MS Outlook, MS-Access, MS-Exchange, MS-Exchange 2003, MS-Internet Information Server, MS-Office, MS-SQL-Server, ODBC, PC, Plotter, RAID, Samba, Scanner, SSL, TCP/IP, WAN, Windows 2000, Windows 2003, Windows XP

- 7/2006 - 8/2006 Service desk for WINXP Prof. and Users there using some
Office products

Provider Die PA for Cus-tomer:
Lear Corporation

Function:
Responsible Person for Client and Server request about the local infrastructure. Establish a+b/g W-Lan in secure mode in a Work area with great interferences. Switch LSA boxes and Patchable. Establishment for AS400 Connection with a TWINAX Cable. Optimizing the Network security on this side from the customer.

Activities:
Phone- and Onsite support for Office users in a W2K3 World, AD Administration, create Network documentation. Create user manuals for W-LAN Functionality in the Operational Section. Network canned, Network cable check. IP Address- Ranges in three of logical Networks. Altiris Network installation via Image and abb customizing for the Site.
HP Proliant Servermaintenance. Alcatel Phone system with Software on the Clientsite. .

Industrie:
Car industries

IT-Area:
Active Directory, Adobe Acrobat, Apache, AS/400, CISCO Router, Citrix Metaframe, Dell Workstation, DHCP, EDI, English, Ethernet, FDDI, Firewall, FTP, HTTP, IDE, Internet, Intranet, LAN, MS Internet Explorer, MS Office 2003, MS Outlook, MS Visual-Basic, MS-Access, MS-Exchange, MS-Exchange 2003, ODBC, OS/400, PC, PC Anywhere, Plotter, Router, Switches, TCP/IP, Windows, Windows 2000, Windows 2003, Windows NT, Windows XP

- 10/2005 - 12/2005 Service desk for SAP

Provider A-Plus for Pro-vider T-Systems for Cus-tomer:
Infineon Technologies AG

Function:
Person for check transports in a case of customizing to the Live system

Details:
Support for SAP SD / MM and i2 DF Users

Activities:
Troubleshooting by Phone / Routing to Accenture 3rd Level, Changes from Pro-grammers over REMEDY / to 3rd Level Administration, creates any documentations in German and English and gives the customers for Approval to initiate the Closing procedure. (VIP Support)

Industrie:
IT-Service provider

IT-Area:
Active Directory, ActiveX, Adobe Acrobat, Citrix Metaframe, Printer, EDI, English, ERP, Ethernet, LAN, MS Office 2003, MS Outlook, MS-Office, NetInstall, PC, PGP, Remedy, SAP-MM, SAP-SD, TCP/IP, WAN, Windows 2000, Windows 2003, Windows XP

- 4/2002 - 4/2005 UHD for MS Windows NT / 2000 and other Systems

Provider A-Plus for Pro-vider T-Systems for Cus-tomer:
Infineon Technologies AG

After this Project born my first son Robin ill stop the work roundabout for one year.

Function:
Helpdesk agent for any Problems in the Organization

Details:
Support for Users, PC - SUN - Siemens Laptops - Toshiba - DELL...

Activities:
Supports the User Help Desk in 1st, 2nd und 3rd Level, Administration for Client- Server applications, Service management on the Machines, Support for Office 97 in cases of Outlook 98 runs on Windows NT, Office 2000 Products on W2K, Internet Explorer, MS Project, CITRIX Metaframe client und Serversite, Adobe Destiller / Writer, Rollout from NT to W2K Clients and Office migration from Office 2000 to Office XP and afterwards to Office 2003 ate the end of the Project, other.

Industrie:
IT-Service provider

IT-Area:
Active Directory, ActiveX, Adobe Acrobat, Adobe FrameMaker, Adobe Photoshop, ADSL, Apache, ATM, BS2000, CISCO Router, Citrix Metaframe, Compaq, Compaq Notebooks, Compaq Proliant Server, Corel Draw, CRM, DDNS, Dell, Dell Server, Dell Workstation, DHCP, DHTML, DNS, Printer, DSL, English, ERP, Ethernet, Firewall, FTP, Gateway, GUI, HTTP, Hub, IDE, IMAP, Internet, Intranet, IPX, ISDN, ISO/OSI, JavaScript, LAN, Linux, MAPI, Modem, MS Front Page, MS Frontpage Server, MS Internet Explorer, MS Office 2000, MS Office 2003, MS Office XP, MS Outlook, MS Proxy Server, MS Visual-Basic, MS-Access, MS-DOS, MS-Exchange, MS-Exchange 2000, MS-Exchange 5.5, MS-Internet Information Server, MS-Office, MS-SMS, MS-SQL-Server, MS-Visio, mySAP, mySQL, Netbios, NetInstall, Netscape Navigator, Nixdorf, ODBC, OLE, OSI, Palm/OS, PC, PGP, PHP, POP3, RAID, Remedy, Router, Samba, Scanner, sendmail, Siemens, SMTP, Sockets, SSL, Switches, TCP/IP, Czech, Unix, WAN, Win NT, Windows, Windows 2000, Windows 2003, Windows NT, Windows XP, Winsock, WLAN

- 9/2001 - 11/2001 UHD for SUN SOLARIS and IBM WS’s

Provider IT@Manpower for Customer:
Ericson Eurolap

Function:
Responsible Technician for any issues

Details:
Support for Users in cases PC / SUN / Compaq Laptops / Toshiba ...

Activities:
Support for the User Help Desk, make moving’s for in-house transfers a Workplace and other things, install Laptops with Organizational standards, Administration for the User accounts and Install other third part utilities.
Create new Accounts on the Phone server for this site with MD110

Industrie:
Software development

IT-Area:
Active Directory, Adobe Acrobat, ADSL, Apache, Citrix Metaframe, Compaq, Compaq Notebooks, Compaq Proliant Server, DHCP, DNS, Printer, English, Internet, Intranet, ISDN, ISO/OSI, LAN, ODBC, Remedy, Router, Scanner, Spark, SUN, SUN OS, Solaris, Sun Solaris, Sun Solaris Hardware, Sun Ultra Sparc, Switches, TCP/IP, Unix, WAN, Winsock

- 4/2001 - 8/2001 Customer support

Provider ABADIS Person-aldienstleistung for Cus-tomer:
BTIgnite

Function:
Support for Customers and new employee for this Org. .

Detail:
Tracking and Manage for hard failures within the escalation process in Incidents about the Network connectivity, Support for the Customers by implementation the IP addresses in there Organization. Assigning for external Corporate Networks and Internal...

Activities:
Coordinate other operational Technicians Support units to Troubleshoot incidents.

Industrie:
Telecommunication

IT-Area:
ActiveX, ADSL, Citrix Metaframe, CRM, DHCP, DNS, DSL, English, ERP, Ethernet, Firewall, FTP, Gateway, HTTP, IMAP, Internet, Intranet, ISDN, ISO/OSI, JavaScript, LAN, MS Frontpage Server, MS Internet Explorer, MS Office 2000, MS Outlook, MS Proxy Server, MS-Access, MS-Exchange 5.5, MS-Internet Information Server, MS-Office, ODBC, OSI, Siebel Call Center, SMTP, Sockets, TCP/IP, WAN, Win NT, Windows 2000, Windows 95, Windows 98, Windows ME, Winsock

- 1/2001 - 3/2001 Data maintenance

Provider ABADIS Perso-naldienstleistung for Cus-tomer:
Dekel Maho Gildemeister

Function:
Enter any Data’s for optimizing the Organizational Processes in a separate Database.

Activities:
Create a Application based on ACCESS 97 as a add-on for the primary application

Industrie:
Machines Industrie

IT-Area:
Intranet, MS Office 95/97, MS-Access

- 8/2000 - 12/2000 Access Database development and Implementation

Provider ABADIS Perso-naldienstleistung fpr Cus-tomer:
Telair International

Function:
Supports a Database based on access to transfer the Data’s from there in BaaN based on ORACLE

Details:
Development for a „Loan Units Database“ and Implementation in the Primary Database
Data transfer within the Technician leader from BaaN.

Activities:
1.) Bulid a transfer database
2.) export Datasets
3.) and so on..

Industrie:
Aircraft business

IT-Area:
Printer, DSL, English, ERP, HTTP, Hub, JavaScript, LAN, MS Internet Explorer, MS Office 2000, MS Office 95/97, MS Outlook, MS-Access, ODBC, TCP/IP, WAN, Win NT, Windows 98, Windows NT, WLAN
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