Profileimage by Joerg Lott Business automation, digitalization of business processes, ERP/CRM, eCommerce, B2B/B2C from LaOrotava

Joerg Lott

partly available

Last update: 21.09.2022

Business automation, digitalization of business processes, ERP/CRM, eCommerce, B2B/B2C

Company: Knowhere Consulting S.L.
Graduation: Diploma in Computer Science
Hourly-/Daily rates: show
Languages: German (Native or Bilingual) | English (Full Professional) | Spanish (Full Professional)

Skills

How do I work?
I am a service provider - not an employee. That must be conscious, who wants to work together with me. I say it consciously, because sometimes I am asked to staff appraisals :). And let's be honest: I only conduct them with my employees. That's why I work for you like a service provider: I accept an order, then the order is processed, you are always informed about it and at some point the order is finished again. When and where I perform this service is of secondary importance - after all, we live digitally!

What I provide?
First of all, a pool of 30 years of experience in IT. I have already experienced a lot, done a lot, broken a lot and repaired a lot more. Nobody can fool me that fast with an X for a U anymore. In addition, like a service provider, I provide the usual tools so that we, the client and contractor, can work together effectively. This includes: a private and secure chat server for fast communication within our project. Here we can discuss topics quickly and effectively and discuss solutions. Furthermore, we have the possibility to hold meetings on a larger scale in our web conferencing solution. Here we have the typical standards: screen sharing, chat during the web session, dial-in via computer or telephone with international phone numbers. Finally, there is a ticketing system where you can store tasks as a ticket and at the same time see the status of the processing. The service itself is done remotely by default, which does not mean that there are no on-site appointments.

On-site appointments?
On-site appointments are useful to get an overview of the location. For example with data center migrations or application introductions. These dates are agreed upon if necessary and then worked off quite stringently. No on-site appointments are arranged according to the motto "Let's see what we do then - have a cup of coffee first". Here we work in exactly the same way as with the remote service. 

What topics do I cover?
I cover the following topics:
- Technical
    Networks: IPv4, IPv6, routing, switching, VLAN, SDN, segmentation, planning, Wireshark
    Server: Linux (Ubuntu, Debian), Apache, NGinx, MySQL, Server hardening, Monitoring
    Clients: Linux (Ubuntu, elementaryOS), rollout, user trainings
    Software: OpenSource, OpenSource consulting, trainings, introductions, integrations, Linux, Dolibarr-ERP, LibreOffice, Microsoft programs on Linux systems
    Storage: Storage migrations, especially for small businesses the integration of storage in the enterprise environment
    Data Center: Migration, Relocations, Consolidation

- Organizational
    IT department: efficiency analysis and efficiency improvement, ITIL, process design, organization, consulting and coaching
    IT projects: Project management, sub-project management, coaching
    Digital Business: consulting, coaching, visionary workshops, processes, digitalization support, strategy consulting

Which topics do I not cover?
I do not cover the following topics:
    - Website design and programming - even if I know systems like Drupal, Wordpress or Joomla or Typo3.
    - Development of apps and application programs
    - SAP
    - Administration of systems

Maybe we haven't met yet?
It's always difficult when you don't know each other yet and then have to decide for a cooperation. Therefore I offer you the possibility to get to know each other free of charge. Here we can talk about me, my working methods, my views and about your project. At the end you have the opportunity to work out for yourself whether you want to work with me or not. Simply use the free appointment agreement with me on my website. I will gladly call you free of charge on the agreed date. 

You don't feel like making a phone call? Well then just chat with me. Get in touch with me free of charge and chat with me about topics that are of burning interest to you. At the same time you experience the effectiveness of the private chat room provided by me.

Project history

Period 2018: Technical project manager Introduction of OSP telephony at a bank
Duration:
January 2018 - ongoing
Project description:
Takeover of the implementation management as a project manager for the project OSP telephony, in which the old Avaya telephone system is to be replaced by the OSP telephony platform operated by FI. Two service providers must be controlled and coordinated. In this
role I am performing the implementation phase. The topic of process design and adaptation to the new situation was also adopted.
Technologies:
Telecommunications, SIP Telephony, Networks, MS Office, MS Project, Communication, Presentation, Moderation
Industry:
Finanial Services
Period: 2017 Turnaround to the digital interface for customers
Duration:
Novembre 2017 - ongoing
Project description:
For the project below this is about the technical realization of a customer interface on which the new digital products are to be offered. For this the existing Website will be completely restructured and rebuilt.
Technologies:
Web server (Apache, Linux), Wordpress (PHP, CSS, Java), Certificates, hardening web server, DMZ, database MYSQL, firewall, MS-Office, communication, presentation, moderation
Industry:
Finanial Services

Consulting Digitisation
Duration:

Novembre 2017 - April 2018
Project description:
Advising a medium-sized company in topics related to the digitization. Development and adaptation of the Process landscape, consulting activity in the modeling of digital products, clarification of benefits and risks, Conception of IT security solutions for implementation within the Project.
Technologies:
IT-Infrastruktur, IT-Sicherheit, MS-Office, communication, presentation, moderation
Industry:
Financial Services

IT-Security Consulting and creating procedures and designs
Duration:

September 2017 - Octobre 2017
Project description:
Consulting for some IT security topics, create checklists for detailed progressing of security audits, analyzing current IT infrastructure for security issues, imlementing a password-handling-procedure, implementing a certificate management process for the certificate handling, server-hardening (Linux), analyzing the possibility for a data encryption within the current storage environment
Technologies:
IT infrastructure, IT security, password-handling-procedures, certificate and certificate processing, hardening servcer infrastructure, Kali-Linux, data encryption, MS-Office, communication, presentation, moderation
Industry:
IT service company   DataCenter Move Germany Hannover - Frankfurt
Duration:

February 2017 - August 2017
Project description:
Planning and execution of a DataCenter move for individual RZ components from Hannover to Frankfurt, commissioning of the relocated environment in the new DataCenter, control of the operating units, cutover of the application
Technologies:
IT infrastructure, ITIL, MS-Office, communication, presentation, moderation, project management, project consulting
Industry:
IT service provider
Period: 2016/2017
Move Germany Hamburg - FrankfurtDataCenter
Duration:
October 2016 - February 2017
Project description:
Planning and execution of a DataCenter move for individual RZ components from Hamburg to Frankfurt, commissioning of the relocated environment in the new DataCenter, control of the operating units, cutover of the application
Technologies:
IT infrastructure, ITIL, MS-Office, communication, presentation, moderation, project management, project consulting
Industry:
IT service provider
Period 2016: IT Architect / Project Consulting Smart Metering Architecture / PKI architecture
Duration:
February 2016 - Octobre 2016
Project description:
The legislature is committed to energy supply companies to introduce a smart metering architecture. My task was the design of the IT architecture for the GWA environment and the sub-CA acc. The TR-03109 of the BSI, as well as implementation support in the local IT department, coordination of external and internal service providers.
Technologies:
IT infrastructure, MS-Office, communication, presentation, moderation, project management, project consulting, decision-making management
Industry:
energy provider
Period 2015/2016: Developping a router for privacy security
Duration:
August 2015 - March 2016
Project description:
For own purpose in my company I was creating a simple in use and full featured internet router for protecting your privacy in the internet environment.
Technologies:
IT infrastructure, MS-Office, communication, presentation, moderation, project management, project consulting, decision-making management
Industry:
Product of Knowhere Consulting (own company)
Period 2015: CritSit Manager DC Build (project rescue)
Duration:
August 2015 - Octobre 2015
Project description:
I am working as a CritSit Manager at the DC Build Team to prepare for an extensive data center migration of a large global insurance company. In doing so, I take up critical project situations, elaborate alternative solution scenarios and drive the project situation to completion.
Technologies:
IT infrastructure, MS Office, communication, crisis management, presentation, moderation
Industry:
IT service provider / insurance company
Period 2014/2015: CritSit Manager DC Movement and DC Closing Hamburg (project rescue)
Duration:
October 2014  - June 2015
Project description:
CritSit Manager: Take over all critical situations in the project RZ relocation as CritSit Manager. Project management DC Closing: Since November 2014, I am also looking after the DC closing of the two data centers in Hamburg. In addition to the coordination with the Movestream, the coordination of all necessary dismantling work must also be carried out. In addition, an order of the degradation has to be planned and controlled. In the end, secure transports and the back-to-warehouse process are also steered.
Technologies:
IT infrastructure, MS Office, communication, crisis management, presentation, moderation
Industry:
IT service provider / finance industry
Period 2014: WAN bidding procedure - consulting for technology and bidding procedure for Europe
Duration:
August 2014  - October 2014
Project description:
Creation of a WAN bidding procedure for a leading service provider for credit card acceptance. The task is the consultation and preparation of the bidding documents for the WAN bidding procedure plus the creation of a criteria catalog for the provider selection.
Technologies:
WAN, MS-Office, communication, presentation, moderation
Industry:
Finance industry   DataCenter Move Europe Munich - Madrid / Italy - Madrid
Duration:

August 2014 - October 2014
Project description:
Control and coordination of a RZ migration / RZUmzug from Munich to Madrid; IS analysis; Target concept; Preparation of the migration strategy; Milestone and project planning; Internal / external vote; Project language English; Coordination of the new Spanish RZ operator; Transfer of data from Italy
Technologies:
MS-Project, MS-Office, Projektleitung, Kommunikation, Präsentation, Moderation (englisch)
Industry:
IT service provider
+ + +  more project overview needed? Please feel free and ask for more history. I do haven more than 27 years expirience in IT project management +++
 

Local Availability

Only available for the countries Spain (Canary Islands)
Basically, I offer my services as remote services. That is because we are living in a digital age and using the possibilities the digital environment is offering us. For working on a remote base I am offering a very interesting charge. And: when using my service remotely, you will receive an hourly rate. A utilization of 100% is not necessary. Billing will be according to the time you have used.

On-site appointments are possible, but will be charged additional!
On-site appointments are useful to get an overview of the location. For example with data center migrations or application introductions. These dates are agreed upon if necessary and then worked off quite stringently. On-site appointments are only billed on a daily basis. Whether you need this time or not is irrelevant.
Profileimage by Joerg Lott Business automation, digitalization of business processes, ERP/CRM, eCommerce, B2B/B2C from LaOrotava Business automation, digitalization of business processes, ERP/CRM, eCommerce, B2B/B2C
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