Keywords
Skills
Microsoft Dynamics business solutions expert (9+ years of experience), focused in the areas of analysis, customization, solution architecture, application development, deployment, consultancy and project leading.
Competencies:
Microsoft Dynamics CRM 4.0, CRM 2011/2013/2015/2016/Dynamics 365 on-premises and in the cloud / Analysis, Customization, Development, Installation, Consultancy/Support and Administration of CRM Modules (Sales, Service and Marketing), CRM Security/Data/Service/Business Management, CRM Upgrade, CRM/Adxstudio/Dynamics 365 Portals, VOC, CRM Plugins/Workflows and automated emails/SMS, CRM SDK, Field Service, Resco Mobile CRM, Unified Service Desk, Advanced Service and Sales Processes, JavaScript/jQuery, C#.NET programming, Web Applications (ASP.NET, MVC), IIS, TFS, Implementation of Impersonation and Delegation in Web Applications, Web API, SOAP/REST/ODATA Web services, WCF Services, SQL Database Design/Development/Security/Optimization, Data Migration and Integration, SQL Server Reporting Services, SharePoint, ERP/Dynamics Navision, R&D, project leading, problem solving, business analysis, providing technical trainings for internal team and customers, preparing project's installation and configuration guide, software requirement specification, functional design and technical design documentation
Competencies:
Microsoft Dynamics CRM 4.0, CRM 2011/2013/2015/2016/Dynamics 365 on-premises and in the cloud / Analysis, Customization, Development, Installation, Consultancy/Support and Administration of CRM Modules (Sales, Service and Marketing), CRM Security/Data/Service/Business Management, CRM Upgrade, CRM/Adxstudio/Dynamics 365 Portals, VOC, CRM Plugins/Workflows and automated emails/SMS, CRM SDK, Field Service, Resco Mobile CRM, Unified Service Desk, Advanced Service and Sales Processes, JavaScript/jQuery, C#.NET programming, Web Applications (ASP.NET, MVC), IIS, TFS, Implementation of Impersonation and Delegation in Web Applications, Web API, SOAP/REST/ODATA Web services, WCF Services, SQL Database Design/Development/Security/Optimization, Data Migration and Integration, SQL Server Reporting Services, SharePoint, ERP/Dynamics Navision, R&D, project leading, problem solving, business analysis, providing technical trainings for internal team and customers, preparing project's installation and configuration guide, software requirement specification, functional design and technical design documentation
Project history
Jobs:
Other Projects:
- Senior CRM Consultant at Fresh Sal, Beirut, Lebanon – July 2017 to Present
- Senior CRM Specialist, Software Engineer and Project Leader at Netiks International Sal (Global E-Business Provider – Gold Certified Microsoft Partner), Hazmieh, Lebanon – November 2012 to July 2017
- Software Engineer at EVER East Med Sal (Enterprise Content Management ECM Software Solutions Provider), Sin El Fil, Lebanon – August 2011 to September 2012
- ERP Software Developer at Megatek Sarl, Jounieh, Lebanon – March 2008 to October 2010
Other Projects:
- ASP.NET / SharePoint Web Development Project: EverSuite.NET Correspondence Tracking System (ES-CTS): Email Management – Document Viewing Module for Motorways of Morocco – December 2010 to July 2011 (8 months)
- PHP Project Design and Development: Secure PHP Mailing List System – March to June 2008 (3 months)
- Artificial Neural Network Programming for Language Detection, using the Back-Propagation method – December 2007
- Management of a Municipal Media Library, using Oracle as DBMS with PL/SQL
- Doctors’ Application Development, using VB.NET and SQL Server Database
Local Availability
Only available in these countries:
Lebanon
Upon request.
