Skills
I have a 10 years of experience on Automic/UC4 Workload Automation product from UC4 V.5 to One Automation 2015 ( Presales, installation, upgrade, implementation, administration, support and training).
Project history
- Mobinil Bill Cycle Automation (2009 – 2011):
- Manage all the communication between Mobinil different technical teams (Billing, Mediation, Rating, IT Operations, CRM, ERP, DWH and vendors of different teams) responsible on the Bill Cycle 240 steps/scripts to enhance and manipulate the best integration between Mobinil different systems for running the Bill Cycle steps.
- Communicate the enhanced Bill Cycle integration process with Mobinil Integration/Middleware team and lead the Integration/Middleware team to design the workflow required for running the Bill Cycle process automatically without any manual intervention.
- Lead the communication/discussion with top management to get the required approvals on the created workflow.
- Lead the communication between Mobinil Testing team and other different Technical teams regarding the different test scenarios required to test the created workflow and the resulted outcomes.
- Manage Mobinil Deployment team during the deployment of the final workflow on Mobinil Production servers.
- Lead the communication with the IT Operations team during the soft and live launch of the workflow to confirm the Bill Cycle automation results with top management.
- Mobinil Billing IX Migration (2010 – 2011):
- During the Migration of Mobinil Billing System from BSCS V.6 to Billing IX, I managed the communication between Mobinil Middleware/Integration team, Billing team and BSCS Vendor team to understand and agree on the required enhancements and customizations need to be done on Mobinil Middleware/Integration existing tools and web services to integrate existing Billing processes with Billing IX instead of BSCS V.6.
- Follow up with Mobinil top management, Mobinil Middleware/Integration team, Billing team and BSCS Vendor team to make sure that different parties are following the the agreed plan for the integration of required enhancements and customizations.
- Lead the communication between Mobinil Testing team and other different Technical teams regarding the different test scenarios required to test the enhancements and customizations done to integrate with Billing IX System and the resulted outcomes.
- Manage Mobinil Deployment team during the deployment of the final enhancements and customizations done on Mobinil Production servers.
- Lead the communication with the IT Operations team during the soft and live launch of the enhancements and customizations done to confirm the outcome results from the integration between Billing IX and Mobinil different Middleware systems with top management.
- Extra Saudi Arabia Oracle Retail Automation (2012 – 2013):
- Lead the communication with Extra Oracle Retail technical team and Extra Oracle Retail Vendor to understand their requirements for automating the whole Extra Oracle Retail processes through an Automation Middleware tool.
- Work with the Automation Middleware tool Vendor to create and integrate an automated workflow includes Extra Oracle Retail processes/scripts based on the agreed requirements.
- Share the created workflow with Extra specified teams to get required approvals.
- Lead the communication between Extra testing team and Automation Middleware tool vendor regarding the different test scenarios required to test the created workflow and the resulted outcomes.
- Manage Extra Deployment team and Automation Middleware tool vendor during the deployment of the final Oracle Retail processes workflow on Extra Production servers.
- Lead the communication with the Extra IT Operations team and the Automation Middleware tool vendor during the soft and live launch of the final automated workflow to confirm the outcome results with Extra specified teams.
- Etisalat Egypt DWH Automation (2013):
- Manage all the communication between Etisalat different technical teams (Billing, Rating, DWH and vendors of different teams) responsible on Etisalat DWH processes/scripts to understand their requirements for enhancing the integration between Etisalat DWH system with Etisalat Billing and Rating systems through automating all Etisalat DWH processes/scripts on Automation Middleware tool.
- Communicate the enhanced DWH integration process with Etisalat Integration/Middleware team and lead the Integration/Middleware team to design the workflow required for running the DWH processes automatically without any manual intervention.
- Lead the communication/discussion with top management to get the required approvals on the created workflow.
- Lead the communication between Etisalat Testing team and other different Technical teams regarding the different test scenarios required to test the created workflow and the resulted outcomes.
- Manage Etisalat Deployment team during the deployment of the final workflow on Etisalat Production servers.
- Lead the communication with the IT Operations team during the soft and live launch of the workflow to confirm the DWH processes automation results with top management.
- VIVA Bahrain Financial Reports Automation (2014):
- Lead the communication with VIVA BRM (Billing & Revenue Management) and OSS (Order & Service Management) teams to understand their requirements for automating the generation of VIVA Customers Financial Reports.
- Work with VIVA Middleware team to select the most appropriate Automation Application tool for automating VIVA Financial Reports generation process.
- Work with VIVA Middleware team and Automation Tool Vendor to install the selected Automation Application tool on-site for automating VIVA Financial Reports generation process.
- Work with the Automation Middleware tool Vendor to create and integrate an automated workflow includes VIVA Financial Reports processes/scripts based on the agreed requirements.
- Share the created workflow with VIVA specified teams to get required approvals.
- Lead the communication between VIVA testing team and Automation Middleware tool vendor regarding the different test scenarios required to test the created workflow and the resulted outcomes.
- Manage VIVA Deployment team and Automation Middleware tool vendor during the deployment of the final Financial Reports processes workflow on VIVA Production servers.
- Lead the communication with the VIVA IT Operations team and the Automation Middleware tool vendor during the soft and live launch of the final automated workflow to confirm the outcome results with VIVA specified teams.
- ADIB Abu Dhabi Core Banking Automation (2014):
- Lead the communication with ADIB IT Operations team to understand their requirements for automating all the daily, monthly and Ad-hoc IT Operations Core Banking processes/scripts running on different ADIB servers and Databases.
- Work with ADIB Middleware team to select the most appropriate Automation Application tool for automating ADIB Core Banking processes.
- Work with ADIB Middleware team and Automation Tool Vendor to install the selected Automation Application tool on-site for automating ADIB Core Banking processes.
- Work with the Automation Middleware tool Vendor to create and integrate an automated workflow includes ADIB Core Banking processes/scripts based on the agreed requirements.
- Share the created workflow with ADIB specified teams to get the required approvals.
- Lead the communication between ADIB testing team and Automation Middleware tool vendor regarding the different test scenarios required to test the created workflow and the resulted outcomes.
- Manage ADIB Deployment team and Automation Middleware tool vendor during the deployment of the final ADIB Core Banking processes workflow on ADIB Production servers.
- Lead the communication with the ADIB IT Operations team and the Automation Middleware tool vendor during the soft and live launch of the final automated workflow to confirm the outcome results with ADIB specified teams.
- Qatar Islamic Bank Core Banking Automation (2015):
- Lead the communication with QIB IT Operations team to understand their requirements for automating IT Operations Core Banking processes/scripts running on different QIB servers and Databases.
- Work with QIB Middleware team to select the most appropriate Automation Application tool for automating QIB Core Banking processes.
- Work with QIB Middleware team and Automation Tool Vendor to install the selected Automation Application tool on-site for automating QIB Core Banking processes.
- Work with the Automation Middleware tool Vendor to create and integrate an automated workflow includes QIB Core Banking processes/scripts based on the agreed requirements.
- Share the created workflow with QIB specified teams to get the required approvals.
- Lead the communication between QIB testing team and Automation Middleware tool vendor regarding the different test scenarios required to test the created workflow and the resulted outcomes.
- Manage QIB Deployment team and Automation Middleware tool vendor during the deployment of the final QIB Core Banking processes workflow on QIB Production servers.
- Lead the communication with the QIB IT Operations team and the Automation Middleware tool vendor during the soft and live launch of the final automated workflow to confirm the outcome results with QIB specified teams.
- Ooredoo Tunisia Bill Cycle Automation (2015):
- Manage all the communication between Ooredoo different technical teams (Billing, Mediation, Rating, IT Operations, CRM, ERP, DWH and vendors of different teams) responsible on the Bill Cycle 122 steps/scripts to enhance and manipulate the best integration between Ooredoo different systems for running the Bill Cycle steps.
- Communicate the enhanced Bill Cycle integration process with Ooredoo Integration/Middleware team and lead the Integration/Middleware team to design the workflow required for running the Bill Cycle process automatically without any manual intervention.
- Lead the communication/discussion with top management to get the required approvals on the created workflow.
- Lead the communication between Ooredoo Testing team and other different Technical teams regarding the different test scenarios required to test the created workflow and the resulted outcomes.
- Manage Ooredoo Deployment team during the deployment of the final workflow on Ooredoo Production servers.
- Lead the communication with the IT Operations team during the soft and live launch of the workflow to confirm the Bill Cycle automation results with top management.
- Bahrain Islamic Bank Nightly Processes Automation (2016):
- Lead the communication with BISB IT Operations team to understand their requirements for automating IT Operations nightly processes/scripts running on different BISB servers and Databases.
- Work with BISB Middleware team to select the most appropriate Automation Application tool for automating BISB nightly processes.
- Work with BISB Middleware team and Automation Tool Vendor to install the selected Automation Application tool on-site for automating BISB nightly processes.
- Work with the Automation Middleware tool Vendor to create and integrate an automated workflow includes BISB nightly processes/scripts based on the agreed requirements.
- Share the created workflow with BISB specified teams to get the required approvals.
- Lead the communication between BISB testing team and Automation Middleware tool vendor regarding the different test scenarios required to test the created workflow and the resulted outcomes.
- Manage BISB Deployment team and Automation Middleware tool vendor during the deployment of the final BISB nightly processes workflow on BISB Production servers.
- Lead the communication with the BISB IT Operations team and the Automation Middleware tool vendor during the soft and live launch of the final automated workflow to confirm the outcome results with BISB specified teams.
- National Bank of Bahrain Core Banking Automation (2016):
- Lead the communication with NNB IT Operations team to understand their requirements for automating IT Operations Core Banking processes/scripts running on different NBB servers and Databases.
- Work with NBB Middleware team to select the most appropriate Automation Application tool for automating NBB Core Banking processes.
- Work with NBB Middleware team and Automation Tool Vendor to install the selected Automation Application tool on-site for automating NBB Core Banking processes.
- Work with the Automation Middleware tool Vendor to create and integrate an automated workflow includes NBB Core Banking processes/scripts based on the agreed requirements.
- Share the created workflow with NBB specified teams to get the required approvals.
- Lead the communication between NBB testing team and Automation Middleware tool vendor regarding the different test scenarios required to test the created workflow and the resulted outcomes.
- Manage NBB Deployment team and Automation Middleware tool vendor during the deployment of the final NBB Core Banking processes workflow on NBB Production servers.
- Lead the communication with the NBB IT Operations team and the Automation Middleware tool vendor during the soft and live launch of the final automated workflow to confirm the outcome results with NBB specified teams.
- Qatar International Islamic Bank Online ATM Switch (2017):
- Lead the communication with QIIB Security Operations team to understand their requirements for automating the Online ATM services daily checks done on Online ATM App servers and automatically switch Online ATM services from Online ATM Node1 to Online ATM Node2 in case Online ATM App failure on Node1 and vice versa (i.e. automatically switch ATM services from passive to active node where the ATM App is currently running).
- Work with QIIB Middleware team to select the most appropriate Automation Application tool for automating QIIB Online ATM daily checks and Online ATM services switching.
- Work with QIIB Middleware team and Automation Tool Vendor to install the selected Automation Application tool on-site for automating QIIB daily checks and switch processes.
- Work with the Automation Middleware tool Vendor to create and integrate an automated workflow includes QIIB daily checks and switch processes based on the agreed requirements.
- Share the created workflow with QIIB Security Operations team to get the required approvals.
- Lead the communication between QIIB testing team and Automation Middleware tool vendor regarding the different test scenarios required to test the created workflow and the resulted outcomes.
- Manage QIIB Deployment team and Automation Middleware tool vendor during the deployment of the final QIIB Online ATM daily checks and switching processes workflow on QIIB Production servers.
Local Availability
Only available in these countries:
Egypt
I am available to travel and/or reallocate to any country
