Profileimage by Hemant Shah Entrepreneur and Enterprise Architect from Thane

Hemant Shah


Last update: 22.12.2022

Entrepreneur and Enterprise Architect

Graduation: Software Technology
Hourly-/Daily rates: show
Languages: English (Full Professional) | Hindi (Full Professional)


I am Director - Technology at Fisage Solutions Pvt Ltd, based in Thane, Maharashtra, India. We are a Digital Marketing Technology and Services organization, with currenf focus on BFSI organizations and Financial Advisory Services.

I was a Managing Consultant with IBM with consulting experience in business transformation, application portfolio assessment, enterprise architecture and information architecture. I have insurance, telecom, travel, finance and education domain experience and have worked for multiple client facing roles in areas of business and technology consulting, stakeholder management, agile methodology, ACORD, OTA and TM-forum SID standards compliance. I have worked in multiple geos including India, USA, UK, France, Malaysia and Africa.
In 2011, I received the IBM technical excellence award (OTAA - 2011) for the innovative design and implementation methodology used in implementing SDP for Idea Cellular Ltd, jointly with two architects.

Core Competencies
1. Enterprise Architecture
2. Information Architecture and Data Modeling
3. Solution Architecture and Design
4. Telecom OSS / BSS Transformation
5. Insurance Transformation
6. Project Management / SCRUM

Bachelor of Science (Chemistry), University of Bombay, 1982

Key courses and training
  • Post-Graduate Certificate in Software Technology, National Centre for Software Development and Computing Techniques (NCSDCT), - 1985
  • Advanced Course on Digital Image Processing Techniques from NCST, Bombay in 1987.
  • Designing Commercial Application Systems from Computer Society of India, Bombay in 1986.
  • The Analytics Edge - MITx - 15.071x, Edx, 2017

Project history

IBM India Pvt. Ltd., India                                                                                                                                                                                                      Since Nov. 2007
Information Architect and Enterprise Architect
Currently, I have initiated the Application Portfolio Assessment and Cloud Affinity Assessment for a significant part of the application portfolio of Birla Sun Life Insurance (BSLI).
I implemented the Enterprise Architecture framework (as per TOGAF) for BSLI, using Sparx EA. This gives the BSLI CxO team direct visibility of all business processes progressing down to applications supporting the processes, including the component architecture and integration layers, along with mapping the industry specific business entity model (ACORD) to application level data structures.
I designed the data profiling and migration strategy with implementation plan for the Aditya Birla Payments Bank. This included tool selection and resourcing as per customer budget.
I created the data-mart design and data model for the associated operational data repository for Edelweiss Tokio Insurance Ltd.
For Cox and Kings, I created the OTA compliant data model data for their Travel ERP portal.
I designed and modelled some of the Global ESB services on TIBCO platform for Vodafone UK.
I defined and initiated the structured data migration of the Postpaid Billing system for Airtel Africa (Ghana).
At Idea Cellular Ltd., I was responsible for:
  1.  Solution Architecture and management of end-to-end delivery of Unified User Profile (UUP) in-memory subscriber repository of the Service Delivery Platform (SDP). I successfully achieved Phased Delivery of UUP for components of SDP by adhering to code modularity and versioning practices, without impacting the smooth functioning of existing interfaces to UUP.
  2. I also designed the BI Solution Architecture for BI, specifically pertaining to integration with Value Added Services platform(VAS), Inter-connect Billing system (ICB) and Dealer and Sales Management system (DSM).
  3. I started the data quality initiative and data migration strategy risk evaluation in a telecom transformation project.
  4. I was responsible for strategic decisions in transforming the Postpaid Billing data structures from multiple instances to a single instance.
For Bharti Airtel (India), I was responsible for data management between the components of SDP, and created a reporting system for aggregate transaction information.
At Vodafone India, I modified and re-factored the database design for the Consent Gateway project, and created the low-level design for a mobile network complaint system (NetAlert).
Lionbridge Technologies Ltd., India                                                                                                                                  May 2002 – Nov. 2007
Data Architect and Manager
The Lionbridge Pearson Development Center at Mumbai was the off-shore development center for Pearson Education Technologies, USA. In the ODC environment I contributed to both On-site as well as Off-shore work involving:
  1. Knowledge transition from On-site team to Offshore, requirements and documentation
  2. Participated as member of the Change Control Board (CCB)
  3. Prioritized deliveries based on periodic consultations with client stakeholders.
  4. Instituted the practice of mapping all requirements to deliverable components and to test cases through “requirements traceability matrix”.
  5. Held periodic status calls to keep On-site stakeholders updated on progress by Offshore teams
  6. Managed project teams (as SCRUM master) for a student information software project
  7. Developed and deployed efficient data architectures
  8. As member of the Software Engineering Process Group (SEPG):
    1. Implemented change control processes,
    2. Defined release management and documentation processes
Investment Research and Information Services Ltd., India                                Dec. 2001 – Apr. 2002
Data Architect
I was responsible for optimization and operational maintenance of the financial services portal ( database and application for performance. In addition, I undertook data model refinement for analytics, and implementation of efficient ETL processes.
Amex Information Technologies Ltd., India, United Kingdom                Jul. 1999 – Nov. 2001
Solution Architect, Data Modeler and Oracle Expert
I provided consulting services to clients for data modeling, design and database administration. The clients included The Times of India Group, Talus Solutions UK, among others.
Prior work                                                                                                                                                                                                                                          Nov. 1985 – Jun. 1999
Sr. System Analyst, Oracle Specialist, Scientist (Software)
During this period, I worked for multiple IT companies during this period, significantly Wool Research Association, Neo Computers Pvt. Ltd, Alpha-Cad Consultancy and PSI Data Systems.
My work included development of colour matching and textile design software at WRA, material management software for Cloth processing dept. of Mafatlal (thru Alpha-Cad), database consulting for clients like MSRTC, Kirloskar Copeland, P.D.Hinduja hostpital, and development of image scanning, compression and storing APIs (thru Neo Computers).

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Profileimage by Hemant Shah Entrepreneur and Enterprise Architect from Thane Entrepreneur and Enterprise Architect