Dynamics 365 Marketing, Customer Service and Sales CRM Business Analysis & Optimization
(Pharmaceuticals and medical technology, 1000-5000 employees)
Keywords
ERP
CRM
Microsoft Dynamics
.NET Technology
Migration Windows Server
Citrix
C#.NET
PMO
IT PMO
Dynamics AX
Dynamics 365
Agiles Mindset
Sales Key Account
Cloud Services
Azure IaaS
Amazon Web Services (AWS)
REST/SOAP
API
Dynamics 365 CRM
Dynamics 365 for Sales
Dynamics 365 Business Central
Dynamics 365 for Finance and Operations
Dynamics 365 for Field Service
Project Manager
Sharepoint
Office 365
MS Dynamics CRM
Skills
+Microsoft Office365: Enterprise Integration & Migration: Azure Active Directory,
Identity Access Management / IAM, Data Migration, Tenant Migration
+ DMS / ECM: ELO Enterprise, Docuware Cloud, Kendox Invoice Approval Kendox
InfoShare Server, Office365 / SharePoint 365 & On-Prem GoBD/GDPR/DSGVO
Compliance
+ BPM (Business Process Management) & Business Workflow Tools: Nintex, K2,
ServiceNow, Microsoft Flow (Design / Setup Workflows & API Business
Integration for ERP & CRM Systems, Microsoft Dataverse Setups
+ RPA (Robotic Process Automation), Kofax RPA, UiPath, BluePrism
+ ERP Microsoft Dynamics NAV: Navision 2009 R2 Classic, MS Dynamics Navision
2017 On-Premises (Version Migrations, Development AL)
+ Dynamics AX 2012 R2 & R3 modules Inventory and Warehouse Management,
Accounts Payable & Receivable, DevOps
+ ERP Dynamics 365 Business Central (Consulting & Requirement Management)
+ ERP Dynamics 365 Finance and Operations(FO / FinOps) (Cloud), modules
Inventory and Warehouse Management
+ CRM Microsoft Dynamics Customer Engagement (Dynamics CE): Implementation
& Business Analysis, Lead importing, Marketing Automation, Service Module
+ Dynamics 365 for Sales: Requirement Management, Project Management,
Implementation
+ Dynamics 365 for Field Service Dynamics 365 for Customer Service
+ Software Development (C#, .NET Technologies, Visual Studio, X++, C/SIDE, C/AL,
ASP.NET), NodeJS
+ Planning and Implementation of SOA-Service Solutions / Backend Solutions
(SOAP, REST, XML)
+ Databases relational/document oriented: (Microsoft SQL Server, MySQL, Redis,
MongoDB )
+ Cloud Migration / Cloud implementation / Cloud Consulting (with AWS: mainly
development, Azure: Dev + Integration, Project Management, Cloud Security
Consulting)
+ Azure: Azure CosmosDB, Azure LogicApps, Azure DevOps, Azure Pipelines, Azure
Active Directory, Azure PowerApps, Azure Functions Azure DataFactory /
DataLake
+ PM Tools: JIRA, Confluence, Asana, Wrike, Meistertask
+ Scrum: Product Owner / Scrum Master
+ Consulting / Project Management IT (ITIL knowledge, Experience as SPOC &
Product owner, Six Sigma Practices, SCRUM lover & agile mindset)
Identity Access Management / IAM, Data Migration, Tenant Migration
+ DMS / ECM: ELO Enterprise, Docuware Cloud, Kendox Invoice Approval Kendox
InfoShare Server, Office365 / SharePoint 365 & On-Prem GoBD/GDPR/DSGVO
Compliance
+ BPM (Business Process Management) & Business Workflow Tools: Nintex, K2,
ServiceNow, Microsoft Flow (Design / Setup Workflows & API Business
Integration for ERP & CRM Systems, Microsoft Dataverse Setups
+ RPA (Robotic Process Automation), Kofax RPA, UiPath, BluePrism
+ ERP Microsoft Dynamics NAV: Navision 2009 R2 Classic, MS Dynamics Navision
2017 On-Premises (Version Migrations, Development AL)
+ Dynamics AX 2012 R2 & R3 modules Inventory and Warehouse Management,
Accounts Payable & Receivable, DevOps
+ ERP Dynamics 365 Business Central (Consulting & Requirement Management)
+ ERP Dynamics 365 Finance and Operations(FO / FinOps) (Cloud), modules
Inventory and Warehouse Management
+ CRM Microsoft Dynamics Customer Engagement (Dynamics CE): Implementation
& Business Analysis, Lead importing, Marketing Automation, Service Module
+ Dynamics 365 for Sales: Requirement Management, Project Management,
Implementation
+ Dynamics 365 for Field Service Dynamics 365 for Customer Service
+ Software Development (C#, .NET Technologies, Visual Studio, X++, C/SIDE, C/AL,
ASP.NET), NodeJS
+ Planning and Implementation of SOA-Service Solutions / Backend Solutions
(SOAP, REST, XML)
+ Databases relational/document oriented: (Microsoft SQL Server, MySQL, Redis,
MongoDB )
+ Cloud Migration / Cloud implementation / Cloud Consulting (with AWS: mainly
development, Azure: Dev + Integration, Project Management, Cloud Security
Consulting)
+ Azure: Azure CosmosDB, Azure LogicApps, Azure DevOps, Azure Pipelines, Azure
Active Directory, Azure PowerApps, Azure Functions Azure DataFactory /
DataLake
+ PM Tools: JIRA, Confluence, Asana, Wrike, Meistertask
+ Scrum: Product Owner / Scrum Master
+ Consulting / Project Management IT (ITIL knowledge, Experience as SPOC &
Product owner, Six Sigma Practices, SCRUM lover & agile mindset)
Project history
11/2019
-
12/2019
Optimization and customization of an implemented D365 CE (Customer engagement) instance: Analyzing and restructuring of Sales and Marketing Business Processes, quick-win based implementation of missing entities and forms in the D365 Cloud Solution, go-live with customer service and sales department. Definition of future changes for the current Microsoft implementation partner.
Technologies in Use: MS Dynamics365 Sales, Marketing, Customer Service /Customer Engagement , Asana, Sharepoint, Visual Studio, Microsoft SSRS ( SQL Server Reporting Services)
Technologies in Use: MS Dynamics365 Sales, Marketing, Customer Service /Customer Engagement , Asana, Sharepoint, Visual Studio, Microsoft SSRS ( SQL Server Reporting Services)
01/2019
-
12/2019
DMS Cloud Project Management
Sports Trading Company
(Consumer goods and retail)
Restructuring Migration of an on-Premise Document Management System into the Cloud and merging multi-tenant data: Development and Integration of Modules into Dynamics NAV2009 R2 & NAV 2012 on-Premise. Role: Business Analyst / Project Manager Technologies in Use: Microsoft Dynamics NAV, MongoDB, MS SQL Server, EASY Archive, .NET, Visual Studio, DocuWare Cloud DMS, ELO Enterprise Duration: 12 Months (01-19 until 9-19)
07/2018
-
03/2019
DevOps ERP Dynamics AX 2012
(Consumer goods and retail, 1000-5000 employees)
Restructuring and Monitoring of Incident and Problem Management divisions, especially for Microsoft Dynamics AX 2012, Bavarian toys producer (also in the online market with furniture and clothing), approx. 2000 Clients
05/2018
-
10/2018
SharePoint Migration 13 ->16 Priv. Cloud
(Consumer goods and retail, 5000-10.000 employees)
International whole sale sector, checking & enforcing GDPDR Compliance, Import of Documents, Connecting with WCF Service & B2B Webshop Role: SharePoint Architect / PMO Technologies in Use: SharePoint on-Premise, .NET, Visual Studio, ServiceNow, Microsoft Project, K2 Workflow Duration: 4 Month (05-18 until 10-18)
01/2018
-
06/2018
Introduction of ERP / Dynamics 365 Finance and Operation
(Consumer goods and retail, 500-1000 employees)
for a bavarian customer (trading with goods), approx. 500 Clients, Analysis of processes and Visualization Role: IT-Consultant / Business Analyst Technologies in Use: Dynamics 365 for Finance and Operation + Customer Service Duration: 6 Month (01-18 until 06.18)
02/2018
-
05/2018
Dynamics 365 Sales Introduction
(Automotive and vehicle construction, 250-500 employees)
Dynamics 365 Sales Introduction by developing & introducing a customized solution for the Sales Team of a Car Spare Parts Distributor and Integration of a selfservice portal for customers, approx. 200 Clients Role: ITproject manager / Developer Technologies in Use: MS Dynamics365, Kingswaysoft SSIS Integration Toolkit, C#, ASP .NET, HTML5, Azure Cloud - Duration: 3 Month (02-18 until 05.18)
Local Availability
Only available in these countries:
Germany, Austria und Switzerland
