Skills
EXPERIENCE SUMMARY
I have overall 14 years+ of exp erience in IT industry, specializing in Software Application
Installation, Migration, Troubleshooting, Maintenance and Administration with expertise in SAS
Products, Windows, Linux, Database Technologies, DevOps Engineering, Automation,
Continuous integration, and configuration management tools.
Currently working as an IT Assistant Consultant in TATA CONSULTANC Y SERVICES Lim ited
(TCSL)
DOMAIN EXPERIENCE
● M ain area of exp erience has b een in Software Application Installation, Configuration,
Troubleshooting, Maintenance, Migration and Administration specifically in Banking
and Financial Services d om ain on various lines of business-like Core Banking, Retail
Banking, Digital Banking, Commercial Banking, Online Business Banking and
Investment & Wealth Management.
● Proven ability in d elivering solutions using AGILE delivery model w ith focus on
Continuous developm ent and Continuous Integration using the m arket lead ing
Atlassian Bit Bucket, JIRA and Confluence.
JOB RESPOSIBILITY:
◦ Install,M ig ration,adm inister,supp ort and maintain SAS Enterp rise software and
solutions.
◦ Supporting SAS Base, Enterp rise Guide,SAS M anagem ent Console, Enterp rise
m iner and W eb ap plications (SAS Enterprise M iner,SAS Environm ent M anager,SAS
Web Adm in console,SAS Stored Process app lication,SAS Stud io and
RTM (Report,Track,M onitor)).
◦ Prepare com plete Health check of SAS Grid platform and sent stake holders.
◦ M ake sure SAS Grid platform availab le for business users on or before b usiness
hour starts.
◦ Check File system and server tem porary space and report to the m anagem ent.
◦ Working business user requests like DB connection setups,SPDS id ad dition to
groups, reset p assword for SPDS user id ...etc .
◦ Setup and config ure A CL's for Team s file system .
◦ App lication restarts whenever required(SAS Services,LSF,PM ,SPDS and RTM ).
◦ Work all all Prod and non prod changes using Change requests. Also, work
incidents received for SAS Business user and A pplication level issues.
◦ SAS License renewal and SSL certificate renewal Annually.
◦ Working M igration activities on-prem ise to GC P p latform (Data M ovem ent and
help to setup on-premisses configurations in GCP platform).
◦ Installation and configuration SAS Ap plication in GCP servers.
◦ Setup User and SPDS access for SAS Platform users.
◦ Experience in working SAS on different OS Platform s (Wind ows,Linus and AIX).
◦ Upskilling All Data Science related Tools and Program s (Currently learning Python
and d ata analytics related tools)
◦ Learning SAS Viya tool.
TECHNOLOGY EXPERIENCE
● Working in ERPM Team as SAS Grid administration (Client & Web Applications –SAS
Enterprise Guide, SAS Management Console, SAS Data Integration, SAS Enterprise Miner,
OLAP Cube studio, Information Map Studio, Web Report Studio and Information Delivery
Portal) on SAS versions 9.3 & 9.4. Updating patches, Code promotions, applying hot fixes &
renewing the License, SSL Certificates on SAS servers and Client machines.
● Installation, Configuration and Migration of SAS Products as per business requirement on Linux
and Windows Environment.
● Restore user files (SPDS and SAS) using TSM backup.
● Renew SAS licenses and Apply Hot fixes as per requirement in SAS 9.4.
● SAS SSL Configuration and Certificate renewal.
● Managing, Monitoring and Maintenance of SAS Platform and Services.
● Pre and Post Application Validations in time of OS Patching or Application down.
● Starting, Stopping SAS services and troubleshooting issue related to SAS.
● Taking Manual backup of in SAS(.spk) and physical backup of SASHome and SASConf on OS
Level.
● Daily Health check of SAS servers and sharing report with management.
● Generating user list for audit purpose.
● Generate outbound files and transfer to IDP landing server.
● Submitting Change Requests (CRQ) for OS related issues.
● Involving in OS and Application Vulnerability patching activities on Monthly.
● Working on Project Archive as per development team requirement.
● Working on Project Purge, MIP Cube Clean-up and Deep Archive as per the business team
requirement.
● Working on ME Validation run Monthly/Quarterly
● Working on Code promotion as per Releases and deploy using git hub.
● Working on Out of space SAS file system Alerts.
● Working on Compress and Uncompressed Data.
● Troubleshoot SAS Web and Desktop Client Ap plications.
● Creating and Managing Libraries in SAS as per Project requirement.
● Managing and maintaining user and group.
● Performing activities like user creation and deletion, Guide to setup SAS profile on user
machine.
● Installation of SAS client applications like Enterprise Guide, SAS DI, E Miner and SAS Studio.
● Providing guidance and assistance to SAS end user on their queries within SLA.
● Taking Ownership of SAS Application, Library connection, DB Connection access issue’s,
reported by business users and resolve it within SLA.
● Trouble shoot issue connection between SAS EG and MS-SQL, Netezza, Sybase, Oracle and
Hadoop.
● Firewall setup between SAS Application and User IP’s.
● Experience in Cod e d eploym ent using Ansible tow er.
● Working on Monthly and Quarterly Water fall runs.
● Working on Release specific deploym ents.
● Exposure in SAS Grid Architecture,Cloud platform s and Data science Cloud era H adoop
Adm in Tools.
● Creating KB articles and approving KB article for SAS related issues.
● Mentor New Team members and Onboard them.
● Request, Incident, problem, and Change Management experience.
● Working experience in using SERVICE Now, JIRA and HP OpenView issue tracking and ticketing
tools.
● Working exp erience in SQL queries.
● Performing Full Migration from Development to Production Environments.
● Keen to learn and work on Current and Advance Technolog ies as per project
requirement.
● ITIL V3 Certified, incorporated ITIL framework best practices and strong experience in Incident
Management, Problem Management and Change Management processes.
● Strong experience in Devops tools like GIT, Jenkins and Ansible.
ACADEMIC QUALIFICATIONS
Degree and Date University Name Major and Specialization
Bachelor of Engineering / June
2005 - Feb 2009
Visvesvaraya Technological
University, Belgaum
Electronics and Communication
Engineer
PERSONAL DETAILS
Date of Birth 1
st June 1986
Nationality Indian
Marital Status Married
Date of Joining 27
th Jan 2015
Location Bangalore
Address No.6, 2
nd
floor,Shobha Subramani Nilaya,
Water tank Ring Road, Channasandra,
Bangalore - 560067
Email ID Shiv.network2010@gmail.com
Mobile No. 8310742923
PASSPORT DETAILS
Name as on
passport
Passport Number Date of Issue Expiry Date Place of Issue
SHIVAKUMARA
MALLIKARJUNA
PPA
R9485213 09/02/2018 08/02/2028 BENGALURU