shivakumara mallikarjunappa available

shivakumara mallikarjunappa

Application Deployment

available
Profileimage by shivakumara mallikarjunappa Application Deployment from
  • Freelancer in
  • Graduation: not provided
  • Hourly-/Daily rates: 15 €/hour 120 €/day
    i will work as per the requirement rates negotiable (calculated only 8hr day i can extend)
  • Languages: English (first language) | Hindi (first language)
  • Last update: 24.09.2018
KEYWORDS
ATTACHMENTS
Updated Resume
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SKILLS
  • Overall 8.4 years+ of Experience in IT Infrastructure and Application support
  • 3.6 (1+2.6) year of experience in TCS (Team ware and TCS) Amex and ABN Amro Bank Project as Senior Programmer Serving Operation like Monitoring and Application Tools Deployment ,Implementation and Troubleshooting.
  • 1.1 years of experience in Tesco HSC (Avvas Infotech Pvt.Ltd.) GNOC project as System Engineer serving operations like monitoring Infra and Application alerts, Incident Creation, Troubleshooting Store Infrastructure Devices, Investigating and Documenting Incident.
  • 2.1 Year of experience in HCL Technologies Ltd as Analyst Serving operations like monitoring and troubleshooting Data center infrastructure and Application alerts, incident management, investigating incident and documenting.
  • 9 months of experience in Hewlett-Packard India Private Limited (Elogic & OSS) Infrastructure project as Desktop and Network Support Engineer serving operations like Desktop, Network and windows Support and troubleshooting.
  • 9 months of experience in National Informatics Center (3i-Infotech Consultancy Services India Ltd) Infrastructure project as Assistant Engineer serving operations like Desktop, Network and windows Support and troubleshooting.
REFERENCES
Projects Handled                                                                                                                                                            
ABN AMRO BANK – TCS Project (3 Months worked in Netherlands, N.V)
                Working in SCRUM Agile way.
                Attending and setup all calls and co-ordination with SCRUM team.
                Verify pre-requisites for WK Packages like Hardware and Software requirements.
                Installing and configuring windows servers as per WK package requirements.
                Installing and configuring Linux Servers as per SAS Packages.
                Installation and configuration of WK and SAS Packages.
                Verifying WK and SAS Packages on TECHDEV, CONFIGDEV and ST environments.
                Handover WK and SAS Packages to Production Environment with Run books.
                Working on Windows Server 2012 and Linux Administration.
AMEX – MSS (TCS), Teamware Solutions Pvt. Ltd.
MSS team works with application owners to gather monitoring requirements, execute PoCs, provides monitoring solutions, build /deploy tools, configuration, maintenance and support. The concept was introduced to setup end to end monitoring and enable application teams to use the latest and greatest monitoring tools to proactively identify the issues, troubleshoot and resolve the issues quickly with minimum or no customer impact and increase the overall availability of the applications. This eliminates the need for individual app teams to deploy and maintain their own tools and its underlying infrastructure, and thus makes significant dollar savings to client.
GNOC (Tesco HSC), Avvas Infotech Pvt. Ltd.
GNOC team proactively monitors all the infrastructure and applications alerts for any availability or performance related issues from a centralized location. GNOC is a privileged team having access to the entire monitoring tools console (CA DSM, CA Workload Scheduler, CA Spectrum one click and MCC), to which events from all the monitoring tools are fed. GNOC team monitors CA Unified NSM console and uses various tools to identify application or infrastructure related issues and notify application teams through X – Matters.          
Production Center (Unilever), HCL Technologies Ltd, Bangalore
Production center is responsible for monitoring and troubleshooting infrastructure and application alerts. Production center uses IBM Omni bus and TWS console to monitor alerts. Production center team coordinates with the Infrastructure and Application teams to resolve incidents or problems. Production center uses BMC Remedy tool for incident creation.
EAG – GOC (J P Morgan), HCL Technologies Ltd, Bangalore
EAG team proactively monitors all the infrastructure and applications alerts for any availability or performance related issues from a centralized location.
EAG is a privileged team having access to the entire monitoring tools console (IBM Tivoli or IBM net cool), to which events from all the monitoring tools are fed. EAG team uses HP open view to create incidents.
IT Support (Alcatel Lucent), OSS Technologies Pvt.Ltd.
IT Support (Alcatel Lucent), ELOGIC Technologies Private Limited
IT support team responsible for Desktop, Network, IP phones and Videoconference support. IT support team responsible for monitoring and troubleshooting Lab Network and Windows server’s alerts.
IT Support (National Informatics Center), 3i-Infotech Consultancy Services Ltd
IT support team responsible for Desktop, Network, IP phones and Videoconference support. IT support team responsible for monitoring and troubleshooting Lab Network and Windows server’s alerts.
Roles and Responsibilities                                                                                                                                         
                                                                                                                                               
  • WK and SAS Application Installation and Verification on TD/CD and ST environments.
  • SCRUM Agile way of working. Attending and setup all calls and co-ordination with SCRUM team.
  • 2.4 years’ experience in Application Performance Management tools (Dynatrace – Application Monitoring & UEM, Dynatrace – Synthetic Monitoring (Gomez)).
  • Onboarding Web Applications on Gomez using Gomez recorder. Setup Alert Notifications, Configure customized details and creating user accounts in web portal.
  • Configuring Host, Systems, Alert Notification in Dynatrace APM
  • Install, Configure, support and troubleshoot OEM agent and create monitoring ids.
  • Onboard / Configure / Troubleshoot Windows application on SCOM 2012 tool.
  • Onboard / Configure / Support Applications on BPPM tools to enable monitoring.
  • Working on Incident / Change Management for all the tools with respective Server owners for patching / security updates for Applications.
  • Working in support Environment providing 24/7 availability.
  • Monitoring infrastructure and application alerts through CA NSM and CA Spectrum.
  • Store Servers troubleshooting through Remote connection, RSA, ILO & DRAC.
  • Troubleshooting for Server down, Site down, Service failed.
  • Creating ticket in ICCM and co ordination with L3 team to solve issues
  • Cisco Call Manager for updating and configure network devices.
  • Joining Bridge for discussing Critical incidents and outages.
  • CA workload scheduler to monitor jobs.
  • Monitoring Network devices status through CA spectrum.
  • Contacting onsite team for resolving any infrastructure issues like servers and network devices.  
  • Monitor all the environments for any issues and follow-up with respective team (application team, development team, integration team, server services team, database team) for resolve issue.
  • Creating user account and mailboxes in AD server and exchange mailbox servers.
  • Application availability and performance monitoring using Keynote.
  • Networks, Servers and Applications Monitoring through Omnibus (IBM Tivoli Net cool) Web Top.
  • Monitoring performance of servers, availability, top process, file system usage, CPU, queue manager status, channel status, system logs, in TEP (Tivoli Enterprise Portal).
  • Troubleshooting and Restoring Windows and Application services.
  • Troubleshooting and Restoring EMC / Netapp storage devices issue.
  • Linux/Unix-Aix system log generations for disk space, CPU utilization, process start and stop, permission access file system, L1Troubleshooting.
  • Hands on experience in BMC Remedy 7.1 V & HPOV ticketing tool
  •  Experience in Desktop, Laptop, VOIP, Network, Outlook and Operating system troubleshooting Support.
  • Installing and troubleshooting window and Linux/Unix operating systems.
  • Network Monitoring through Nagios tool.
  • Leased Line, network devices monitoring and troubleshooting. Co-ordination with ISP provider to restore link without business impact.
TIME AND SPATIAL FLEXIBILITY
Worked in Netherlands for deputation of 2 months in application deployemnt for banking applications.
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