Profileimage by Agustina Tanoue Business Development, Chief of Commercial Department (Export / Import), Sr. Account Executive from

Agustina Tanoue

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Last update: 31.03.2020

Business Development, Chief of Commercial Department (Export / Import), Sr. Account Executive

Graduation: International Trade
Hourly-/Daily rates: show
negotiable
Languages: German (Elementary) | English (Full Professional) | Spanish (Native or Bilingual)

Keywords

International trade Transport Management Business Analyst procurement

Attachments

agustina tanoue.pdf

Skills

My background includes serving as exportation consultant and also as commercial manager, in the public and private sector. My responsibilities included defining the business goals, execution of a variety of core initiatives, strategic planning and execution.
Previously, I worked with many multinational companies, in these positions, I demonstrated the ability to solve a variety of issues and complaints (such as billing disputes, service interruptions or cutoffs). I consistently met my sales volume goals.
I also bring to the table experience in business development, having worked as sales representative in two major shipping companies. I truly enjoy working in a multicultural environment. 

Thank you for your time

Project history

03/2018 - Present
Business Development, International Trade Consultant
Agencia Argentina de Inversiones y Comercio Internacional (50-250 employees)
Public service

Identify and interact with the main actors of the Biotech & Pharma Industry: companies, chambers, public and private institutions

Design and execute training, promotion and commercial plans

International Trade consultant

Draft exportation procedures

Drawing of promotion activities

Business Intelligence

Interaction with national and international governmental entities


03/2007 - 08/2016
Chief of Commercial Department (Export / Import)
CHINA SHIPPING

International Trade consultant

Supply Chain

Marketing communications

Pricing and market research

Key Account specialist.

Prepares action plans for effective search of sales leads and prospects.

Initiates action plans to penetrate new markets&expand the customer. 

Research and initial contact with potential clients

Create, sending and follow up of quotations.

Receive and transmit shipping instructions to Customer Service.

Sales Support

Generate standard operating procedure for new clients.

Investigate and identify strengths&weaknesses of competitors.

Assist in conflict resolution billing and payments.

Maintains contact with all clients in the market area to ensure high levels of client satisfaction.

Assistance to Uruguay&Paraguay office (commercial system/procedures)

Dry / Reefer / Imo Cargo

Trades:  Asia / West Africa / Brazil

 


03/2000 - 03/2007
Sr. Account Executive
HAMBURG SÜD (5000-10.000 employees)
Transport and Logistics

5) January 2005 – March 2007: Hamburg Süd

Position: Senior Account Executive (Exportation)     

International Trade consultant

Supply Chain

Market Intelligence

Logistic an operative International Trade Consultant

Dry / Imo Cargo

Trades:  North Europe / North America / Asia / Brazil / Gulf

Mediterranean / Africa

Personal main successes:   Tender/Bid Isotankcontainers to North Europe / Usa Hubs (Stolt&Nielse/Hoyer/Carmocal/BMCU)

Achieving new markets/clients

 

4)January 2004 – December 2004: Hamburg Süd

Position: Customer Service (Exportation)

International Trade consultant

Supply Chain

Client assistance / Booking creation / Terminal port follow up / Cargo follow-up at destination

Complete handling of documentation

Trades:  North Europe / North America / Brazil / Gulf

Personal main successes:  Operation and customer service Wine North Europe Market

Peanuts/Beans/Canned Tomatoes Cargo

 

 

3) January 2003 – December 2003: Crowley American Transport (HSUD Acquisition)

Position: Customer Service (Exportation)

International Trade consultant

Supply Chain

Client assistance / Booking creation / Terminal port follow up / Cargo follow-up at destination

Inlands and connections) / Complete handling of documentation

Trades:  North America / Gulf 

Personal main successes:  Mainly task telesales / Customer Service phone attendance / Export statistics

 

2) March 2000 – March 2002: Hamburg Süd

Position: Trainee

Responsibilities:  Working four months in each department acknolowing all HSUD IT systems and procedures

Departments:                     

Accounting (Line/Reconciliation)

Documentation (Importation/Exportation)

Logistics (Stock / Value Added Services)

Operation (M&R/Custom)

Commercial (Customer Service)

 


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